5 Star Shore Residences MOA Luxury Suite with Bayview Pool Access

Hotels
5.9 (9 reviews)
MOA Sunset Avenue , Manila , ph

Facilities

Nightclub
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Provided check-in information at odd hours.
Close proximity to local attractions.
Cons:
No hot water for 7 days.
Room did not match the booking description.
Unsafe passageway due to water from the pool.

Categories

Cleanliness
4.6
The lounge was dirty and the cooking utensils were old and rusty.
Service
5.6
The host did provide necessary information but failed to respond to issues.
Location
8.6
The location is decent, but access to the rooms can be problematic due to pool traffic.
Room Quality
3.6
Overall room quality was poor with uncomfortable furniture and lacking amenities.
Amenities
3.6
Many advertised amenities such as toiletries and a washer were not provided.
Value for Money
4.6
The place was misrepresented as a luxury suite, not worth the price.
Food and Beverage
10
Standard quality for this hotel tier.
Overall Experience
6.6
Overall experience was disappointing due to discrepancies in advertised features.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 00:10

Property Description

Luxury Accommodation
Experience air-conditioned rooms with pool views and a patio, perfect for leisure and relaxation. Enjoy the convenience of free WiFi and private parking, along with amenities like an outdoor fireplace.

Well-Appointed Facilities
Indulge in a fully equipped kitchen, spacious living room, and a private entrance for a luxurious stay. The aparthotel offers a 24-hour front desk, ensuring all your needs are met promptly.

Family-Friendly Environment
From indoor and outdoor play areas to a picnic spot, there's something for everyone. Unwind at the in-house bar or explore nearby attractions like Mall of Asia Arena and SMX Convention Center.

Ready to experience luxury and comfort? Book your stay at 5 Star Shore Residences MOA Luxury Suite with Bayview Pool Access now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host

Check-in and check-out hours:

Location

Guest Reviews

5.9
Based on 9 reviews
Cleanliness: 4.6
Service: 5.6
Location: 8.6
Room Quality: 3.6
Amenities: 3.6
Value for Money: 4.6
Food and Beverage: 10
Overall Experience: 6.6
J
Joyce Ann solo_traveller ph
7
2025-08-24 via Nuitee
A
Allan couple au
1
If you are looking to stay at this residence, do yourself a favour and look elsewhere.
Pros:

The host did provide necessary information to allow us to check in at 3.30am due to flight problems.
Being able to leave early.

Cons:

Host was advised the next day that the hot water was not working. After 7 days of cold showers, I had enough and checked out early. The only time we were contacted was 90 minutes after I had advised her that we were leaving immediately and not waiting for our scheduled checkout date.

The false advertising about the 5-star Luxury Residence. I would only give Room 225 a 1-star rating, only because you can't go any lower, and if this was somebody's idea of a luxury residence then I would hate to see what they would rate and call a similarly priced hotel room.

The cupboard in which to hang your clothes was full of mattresses etc for the fold down lounge (2nd bed) would have been good for hanging dolls clothes in.

No toilet paper provided, as was advertised.

No shower curtain so everything got wet in the bathroom when you had a shower.

Cooking utensils consisted of 1 saucepan, and I think a Rice Cooker. There was no frying pan.

The sliding door to close off the bedroom would only slide if you applied a lot of muscle to it and we could not get the door to fully open in the time we were there.

The mattress allowed you to feel every spring that was in it. It was not a suitable mattress for adults to sleep on.

The lounge was dirty and was not suitable for adults to sit on because all you could really feel was the timber frame.

I wasn't prepared to sit on the chairs because I was worried that the legs would break and I would injure myself and probably get charged for breaking a totally inappropriate chair.

The passageway to the room was dangerous. Unfortunately, the room was on the same level as the pool and people were walking straight from the pool to their rooms and dripping water all over the floor which makes it dangerous with the polished tiles. There should be a mat, similar to those used outside to provide a safe surface to walk on. Especially if you are using a walking stick or crutches as I was required to do.

2025-08-04 via Nuitee
A
Anonymous young couple ca
1
I REGRET BOOKING WITH THEM! IF I COULD ONLY ASK FOR A REFUND AND TRANSFER TO A BETTER ROOM I WILL BUT BECAUSE OF OUR ACT
Cons:

It was really different from what it was advertised! It’s actually a different room they gave us. I told Cindy, the host about it but didn’t get any response! I even sent her the description of the room when we booked it but no response! It says its a luxury suite with pool access and it says free toiletries but there’s NONE! The reason why i booked it because it says it has a washer inside but same thing NOTHING! There’s NO WATER HEATER, NO WASHER, NO TOILETRIES! I thought it’s a luxury suite we booked but it was the opposite! Good thing we were busy with our itinerary activities so we barely stayed in the room. We can’t even cook, the pots, pans and the rice cooker were disgusting… they were very old and rusty! I will never book with them again!

2025-06-11 via Nuitee
F
Francine review category business travellers ph
10
Exceptional
2025-05-09 via Nuitee
J
Jack family with young children au
5
Fine for a layover.
Pros:

Close to airport

Cons:

Need a ticket for the pool? Never heard of that. Not easy to get either. Bad lighting in room.

2025-05-05 via Nuitee
P
Peter young couple au
4
Disappointing
2025-02-24 via Nuitee
R
Randy solo traveller us
5
Stay was decent, location and affordability good. Just the room was not as tidy as I anticipated or accustomed to.
Pros:

Convenient location, nice property, however, there were a lot of roaches and bugs.

Cons:

Roaches and bugs

2025-02-16 via Nuitee
M
Maribel family with young children gb
10
Superb place
Pros:

Cindy was very quick and professional in answering all my queries. The room is modern and clean with all the things ready like shampoo and toothbrushes when we arrive. There are food shops downstairs to eat and also a convenient shop. Very close to MOA and the airport.

Cons:

Would be nice to have a welcome drink like a bottle of water.

2024-10-21 via Nuitee
L
Leo group ph
10
Exceptional
2024-10-08 via Nuitee