Burt's Hotel

Hotels
9.1 (715 reviews)
Market Square , Melrose , gb

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Heating
Terrace
Garden
See all facilities

Review Highlights

Pros:
Clean accommodation
Friendly staff
Great location
Good food
Cons:
High price for some meals
Need for updates in some amenities

Categories

Cleanliness
9.14
Multiple reviews mention clean accommodation and well-maintained rooms.
Service
9.61
Staff were described as very friendly and helpful in multiple instances.
Location
9.15
Perfect and central location mentioned in reviews.
Room Quality
9.1
Rooms were frequently described as lovely, clean, and comfortable.
Amenities
8.93
Amenities were adequate but noted as potentially needing a little update.
Value for Money
8.59
Some guests felt it was a bit expensive for the room.
Food and Beverage
9.04
Food quality was generally praised, though some specific dishes had mixed reviews.
Overall Experience
9.21
Many reviews express very positive experiences and a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:57

Property Description

Town Centre Location on Market Square
Located in the heart of Melrose on Market Square, Burt’s Hotel offers a convenient and vibrant setting for your stay.

Award-Winning Restaurant and Bistro Bar
Indulge in culinary delights at our AA Rosette-winning restaurant, serving homemade dishes with locally sourced ingredients. Unwind at the bistro bar with a wide selection of wines and Scottish whiskies.

Comfortable Rooms with Modern Amenities
Relax in individually styled rooms equipped with modern conveniences like flat-screen TVs, free Wi-Fi, and tea/coffee facilities. Each room also features an en suite bathroom for your comfort.

Experience the charm of Melrose and explore nearby attractions like Abbotsford during your stay. Book now for a memorable getaway at Burt’s Hotel.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.1
Based on 715 reviews
Cleanliness: 9.14
Service: 9.61
Location: 9.15
Room Quality: 9.1
Amenities: 8.93
Value for Money: 8.59
Food and Beverage: 9.04
Overall Experience: 9.21
L
Louise • solo_traveller • gb
4
Disapointing
Cons:

I was disappointed with the exceptionally small bedroom overlooking kitchen exhaust chimney and refuse bins

2026-07-25 • via Nuitee
D
Diane • couple • gb
9
2026-07-19 • via Nuitee
J
JANET • solo_traveller • gb
10
2026-07-19 • via Nuitee
A
Alastair • couple • gb
8
Last minute overnighter in a lovely location.
Pros:

Breakfast choice was good, freshly cooked, relaxed. Staff friendly. Clean and comfortable despite heatwave.

Cons:

Room at back was exposed to security light that kept going off and on during the night. The regular on and off was a bit annoying.

2026-06-30 • via Nuitee
A
Alan • solo_traveller • gb
10
Pros:

Very good staff,f excellent btreafast.A lovely 1 nightt stay.

2026-06-28 • via Nuitee
A
Annette • couple • gb
10
2026-06-16 • via Nuitee
R
Rebecca • solo_traveller • gb
10
Great place to start walking the St Cuthbert's Way.
Pros:

I'm a vegetarian and the food was excellent. Best full breakfast I have had in a long time. The single room was comfortable, clean and quiet.
The staff were all very friendly and helpful.
The pint in the beer garden was also very lovely.

Cons:

Nothing.

2026-06-15 • via Nuitee
R
Rüdiger • couple • de
9
Pros:

Das Essen und der Service waren sehr gut. Stilgerechte Einrichtung.

Cons:

Hatten als Hausgäste an einem Abend Schwierigkeiten einen schönen Tisch für das Dinner zu bekommen.

2026-06-03 • via Nuitee
D
Dan Slater • couple • gb
9
A great find. Lovely hotel.
Pros:

Very lovely hotel, amazing helpful and friendly staff, great breakfast and an exceptionally well kept real ale (Timothy Taylors landlord was on when we visited)

Cons:

Bathroom could maybe have been be more modern, but was fine, functional and spotless.

2026-05-26 • via Nuitee
P
Peter • couple • gb
8
Another excellent visit to Burt's Hotel in Melrose
Pros:

We have stayed here before and find it very suitable for staying at to break our journey either to or from Scotland. The rooms are fine, easy parking and being situated in Melrose there are plenty of places to visit in walking distance to relax and unwind. This time we ate in the restaurant and it was very good indeed.

2026-05-23 • via Nuitee
N
Nola • family_with_children • au
9
2026-05-18 • via Nuitee
K
Kathy • solo_traveller • au
9
Pros:

Very comfortable

2026-05-17 • via Nuitee
M
Martin • couple • de
10
Beautiful scottish landmark hotel in Melrose
Pros:

Nice old fashioned Hotel in the center of Melrose. Beautiful rooms, pub and Restaurant. Good food, good beers, friendly staff. Excellent breakfast. Car place behind the Hotel. Could not have asked for more.

2026-05-13 • via Nuitee
K
Kevin • family_with_children • gb
9
very good hotel
Pros:

lovely hotel

Cons:

nothing

2026-05-08 • via Nuitee
K
KP • solo_traveller • gb
9
Pros:

Staff were lovely and very helpful. Breakfast was delicious.

2026-05-06 • via Nuitee
S
Sam • extended_group • gb
9
Pros:

The service and hotel location (for walking the SCW trail) were great. It was only a short stay and we had a very early start , so were unable to stay for breakfast but the hotel were kind enough to provide alternative supplies to take with us and keep us going.

2026-05-06 • via Nuitee
P
Paul • solo_traveller • us
9
Great spot with attentive staff, good beds and lots of room.
Pros:

Central location, comfy bed.

Cons:

Food felt overpriced.

2026-05-04 • via Nuitee
H
Hall • solo_traveller • gb
9
2026-05-04 • via Nuitee
R
Robert • solo_traveller • gb
9
Pros:

Location

2026-05-03 • via Nuitee
H
Hudson • couple • gb
10
Exceptional from start to finish
Pros:

Good location high standard room and exceptional food and friendly staff

Cons:

I can’t really think of anything that I didn’t like

2026-05-02 • via Nuitee