Burt's Hotel

Hotels
9.1 (708 reviews)
Market Square , Melrose , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Pets allowed
Fax/photocopying
Packed lunches
See all facilities

Review Highlights

Pros:
Clean accommodation
Friendly staff
Great location
Good food
Cons:
High price for some meals
Need for updates in some amenities

Categories

Cleanliness
9.14
Multiple reviews mention clean accommodation and well-maintained rooms.
Service
9.61
Staff were described as very friendly and helpful in multiple instances.
Location
9.15
Perfect and central location mentioned in reviews.
Room Quality
9.1
Rooms were frequently described as lovely, clean, and comfortable.
Amenities
8.93
Amenities were adequate but noted as potentially needing a little update.
Value for Money
8.59
Some guests felt it was a bit expensive for the room.
Food and Beverage
9.04
Food quality was generally praised, though some specific dishes had mixed reviews.
Overall Experience
9.21
Many reviews express very positive experiences and a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:57

Property Description

Town Centre Location on Market Square
Located in the heart of Melrose on Market Square, Burt’s Hotel offers a convenient and vibrant setting for your stay.

Award-Winning Restaurant and Bistro Bar
Indulge in culinary delights at our AA Rosette-winning restaurant, serving homemade dishes with locally sourced ingredients. Unwind at the bistro bar with a wide selection of wines and Scottish whiskies.

Comfortable Rooms with Modern Amenities
Relax in individually styled rooms equipped with modern conveniences like flat-screen TVs, free Wi-Fi, and tea/coffee facilities. Each room also features an en suite bathroom for your comfort.

Experience the charm of Melrose and explore nearby attractions like Abbotsford during your stay. Book now for a memorable getaway at Burt’s Hotel.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for £15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 708 reviews
Cleanliness: 9.14
Service: 9.61
Location: 9.15
Room Quality: 9.1
Amenities: 8.93
Value for Money: 8.59
Food and Beverage: 9.04
Overall Experience: 9.21
A
Annette couple gb
10
2026-06-16 via Nuitee
R
Rebecca solo_traveller gb
10
Great place to start walking the St Cuthbert's Way.
Pros:

I'm a vegetarian and the food was excellent. Best full breakfast I have had in a long time. The single room was comfortable, clean and quiet.
The staff were all very friendly and helpful.
The pint in the beer garden was also very lovely.

Cons:

Nothing.

2026-06-15 via Nuitee
R
Rüdiger couple de
9
Pros:

Das Essen und der Service waren sehr gut. Stilgerechte Einrichtung.

Cons:

Hatten als Hausgäste an einem Abend Schwierigkeiten einen schönen Tisch für das Dinner zu bekommen.

2026-06-03 via Nuitee
D
Dan Slater couple gb
9
A great find. Lovely hotel.
Pros:

Very lovely hotel, amazing helpful and friendly staff, great breakfast and an exceptionally well kept real ale (Timothy Taylors landlord was on when we visited)

Cons:

Bathroom could maybe have been be more modern, but was fine, functional and spotless.

2026-05-26 via Nuitee
P
Peter couple gb
8
Another excellent visit to Burt's Hotel in Melrose
Pros:

We have stayed here before and find it very suitable for staying at to break our journey either to or from Scotland. The rooms are fine, easy parking and being situated in Melrose there are plenty of places to visit in walking distance to relax and unwind. This time we ate in the restaurant and it was very good indeed.

2026-05-23 via Nuitee
N
Nola family_with_children au
9
2026-05-18 via Nuitee
K
Kathy solo_traveller au
9
Pros:

Very comfortable

2026-05-17 via Nuitee
M
Martin couple de
10
Beautiful scottish landmark hotel in Melrose
Pros:

Nice old fashioned Hotel in the center of Melrose. Beautiful rooms, pub and Restaurant. Good food, good beers, friendly staff. Excellent breakfast. Car place behind the Hotel. Could not have asked for more.

2026-05-13 via Nuitee
K
Kevin family_with_children gb
9
very good hotel
Pros:

lovely hotel

Cons:

nothing

2026-05-08 via Nuitee
K
KP solo_traveller gb
9
Pros:

Staff were lovely and very helpful. Breakfast was delicious.

2026-05-06 via Nuitee
S
Sam extended_group gb
9
Pros:

The service and hotel location (for walking the SCW trail) were great. It was only a short stay and we had a very early start , so were unable to stay for breakfast but the hotel were kind enough to provide alternative supplies to take with us and keep us going.

2026-05-06 via Nuitee
P
Paul solo_traveller us
9
Great spot with attentive staff, good beds and lots of room.
Pros:

Central location, comfy bed.

Cons:

Food felt overpriced.

2026-05-04 via Nuitee
H
Hall solo_traveller gb
9
2026-05-04 via Nuitee
R
Robert solo_traveller gb
9
Pros:

Location

2026-05-03 via Nuitee
H
Hudson couple gb
10
Exceptional from start to finish
Pros:

Good location high standard room and exceptional food and friendly staff

Cons:

I can’t really think of anything that I didn’t like

2026-05-02 via Nuitee
C
cloudy5 solo_traveller nz
10
Fantastic stay in a beautiful Borders town
Pros:

Everything was wonderful. Nick, the owner was so kind to us accommodating our needs and we both got a beautiful comfortable room. We dined in the hotel and had a delicious bar supper and a lovely breakfast was included in our room rate. I would highly recommend this warm and welcoming family-run hotel

Cons:

All good 👍🏻

2026-04-28 via Nuitee
R
Richard solo_traveller gb
8
Good old school accommodation in the heart of Melrose
Pros:

Much to like, but lack of decent alternatives locally means that you do pay a premium. Tweedbank station a short taxi ride (or a very pleasant river walk) from the hotel making a day trip into Edinburgh easy

2026-04-27 via Nuitee
P
Peter solo_traveller gb
10
2026-04-27 via Nuitee
D
dave couple gb
10
Pros:

Food was first class

2026-04-27 via Nuitee
J
julie couple gb
10
2026-04-26 via Nuitee