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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Car hire
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Sauna
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Massage services
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Packed lunches
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Heated pool
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Public transport tickets
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Lower bathroom sink
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Emergency cord in bathroom
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Outdoor furniture
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Fruits
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Shallow end
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Spa/wellness center services
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Steam room
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Beauty Services
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Manicure
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Pedicure
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Visual aids: Braille
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Auditory guidance
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Supervised childcare/activities
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Free pool cabanas
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Exercise/lap pool
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Covered parking
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Secured parking
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Garage
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Health or beauty spa nearby
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Swimming nearby
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Bicycle-friendly property
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodations with Breathtaking Views
Experience the elegance and charm of Cape Grace, where every room offers stunning views of the V&A Waterfront, marina, or Table Mountain. The timeless presence of the hotel makes each visit feel like a homecoming.
Personalized Service and Thoughtful Amenities
From the warm check-in process to complimentary chauffeured drives, every detail is designed to connect with guests. The personalized room experience ensures a stay filled with thoughtful amenities and heartfelt gestures.
Exquisite Dining and Relaxation Spaces
Indulge in culinary delights in stunning settings at our restaurant, complemented by a curated wine list. Unwind at the serene spa, gym, and exclusive pool, creating an intimate atmosphere for relaxation.
Book your stay at Cape Grace for a truly unforgettable experience.
Please note that the hotel offers complimentary, limited WiFi up to 1 GB per room per day.
Please note guests are required to show a photo ID and credit card upon check-in. The credit card holder needs to be present and the credit card must match the one used to guarantee the booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Dear visitor, we're currently experiencing drought conditions within this region. Please be aware that certain properties will need to comply with local water usage restrictions.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
Wired internet is available in the business centre and is free of charge.
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Pets
Pets are not allowed.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 11 years old stay for ZAR 285 per person per night when using an existing bed.
Children 11 years old stay for ZAR 285 per person per night when using an available extra bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Luxurious hotel with great location. The new renovation is absolutely amazing.
The staff were very helpful.
Awesome property
The drilling! Renovations annoying
Locatie is goed en de kamer was top! Vriendelijk en veilig allemaal.
Wel erg prijzig!
🍽️ A Note on Dining at Cape Grace Hotel — When Time is Forgotten
It’s not fair to hold a guest accountable for a rhythm they didn’t compose, or a culture they never rehearse
To sit in one of Cape Town’s most iconic hotels — the beautiful Cape Grace — and wait 40 minutes for someone to take your order, then nearly an hour more for the food to arrive, with no apology, no follow-up, no flicker of accountability… that isn’t “grace.” That’s a slow erosion of hospitality, masked as elegance.
South Africa is a treasure — wild in nature, warm in people, and rich in flavors. But the soul of true hospitality lies not only in luxury surroundings, but in the respect shown to the guest’s time, energy, and presence.
It’s one thing to savor a slow meal when it’s woven with care. It’s another to feel forgotten — like your presence is a background detail, not a moment that matters.
This isn’t about speed. It’s about intention. About that gentle, invisible thread that connects kitchen to table, guest to host, moment to memory. When that thread breaks, so does the experience.
👉🏼 We don’t need fast food — we need mindful service. We don’t expect perfection — but we do hope for acknowledgment. For in the end, what we remember isn’t just what we ate… but how we were treated while waiting.
Too noisy renovation in the hotel
Great location
Price I paid was 3 times what business colleague paid.
I trusted website but will be reluctant to use you again.
Great location, comfortable rooms, very good breakfast
Not much, a few issues with bookings of taxis but overalll good service.
Top class from the moment I arrived at the airport until the moment they dropped me off at the doctors the next day.
Location of the hotel is perfect for exploring the Cape, the breakfast was excellent, good choice of hot & cold selections & service was swift & staff always very pleasant & helpful. Bed was very comfortable & the room was clean & serviced well. We also had dinner one evening at the Heirloom restaurant which was excellent, with good choices & good wine list.All round very lovely hotel with exceptional service & staff thanks very much.
nothing.
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