Ken Hotel Bien Hoa

Hotels
Independent
4 (1 reviews)
e140 D. D11 Thong Nhat , thanh pho bien hoa , VN

Pets allowed

Facilities

Carport
Free WiFi
24-hour front desk
Wheelchair accessible
Housekeeping on request
Carport
Accessible shuttle
No accessible shuttle

Review Highlights

Pros:
No positive aspects mentioned in the review
Cons:
Room cleanliness issues
Poor service communication
Location concerns
Room quality problems
Value for money disappointment
Negative overall experience

Categories

Cleanliness
3
Guests mentioned multiple cleanliness issues such as unchanged towels, unmade bed, and a leaking wash hand basin.
Service
2.5
Poor service experience with communication issues and payment complications.
Location
4
Several negative aspects about the location, with a recommendation to use another hotel nearby.
Room Quality
1.5
Room described as small, with no window and malfunctioning amenities like the fridge and shower.
Amenities
5
No specific mention of amenities in the review.
Value for Money
2
Guests expressed dissatisfaction with the value received for the price paid.
Food and Beverage
5
No mention of food and beverage experiences in the review.
Overall Experience
2.5
Overall negative experience described with a recommendation to avoid the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-01 02:02

Property Description

Charming Guestrooms with Patios
Relax in one of our 20 air-conditioned guestrooms featuring private furnished patios. Stay connected with complimentary wireless internet access and enjoy the convenience of work desks in each room.

Convenient Location
Explore nearby attractions such as Suoi Tien Amusement Park, Saigon River, and Vincom Mega Mall. The hotel is also conveniently located near Metro Supermarket and Vinhomes Central Park.

Easy Airport Access
Conveniently situated, the nearest major airport, Tan Son Nhat Intl. Airport, is just 29.2 km away, ensuring a hassle-free journey to and from Ken Hotel Bien Hoa.

Book your stay now to experience comfort and convenience in Bien Hoa!

Check-in and check-out hours:

Property Policies

  • Accessibility

    No elevators

  • Pets

    Pets allowed

  • General

    Private host property

  • Pets

    Pets allowed (no fees)

Location

Guest Reviews

4
Based on 1 reviews
Cleanliness: 3
Service: 2.5
Location: 4
Room Quality: 1.5
Amenities: 5
Value for Money: 2
Food and Beverage: 5
Overall Experience: 2.5
M
Monty
4
Train crash!!!
Pros:

Towels never changed, bed never made or changed ( I stayed for five days until I found better) fridge didn’t work , overhead shower didn’t work so had to use hand shower (maximum height 5 feet, so had to crouch) wash hand basin continuously leaking on the floor , nowhere to hang clothes (for a long stay) the room was approximately 12x16 feet and no WINDOW . Had to use google translate as no English spoken, had to pay by cash as the booking company messed up despite having ‘paid’ by card . Having traveled the World working , this place has been the most ‘memorable’. I was last in Vietnam in 1996, everyone used to smile, not so much the case now , too commercialised? Avoid room 502 or better still use ‘ AS ONE HOTEL’ about less than half a mile away

2025-02-02 via Nuitee