Royal Am Rei Hotel by RedDoorz

Hotels
•
RedDoorz
6.4 (11 reviews)
13th Lacson Street, Barangay 7, Bacolod City 6100, Negros Occidental, Philippines , Bacolod , ph

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Facilities

Non-smoking rooms
Air conditioning
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
Fire extinguishers
First aid kit available
Invoice provided
See all facilities

Review Highlights

Pros:
Kind staff
Cons:
Cockroaches
No hot water
Old and dirty conditions
Run down rooms
Misleading photos

Categories

Cleanliness
3.04
There are a lot of cockroaches inside the room, and the bathroom was described as extremely bad, old, and dirty.
Service
8.01
The staff are kind, but there was a lack of communication regarding water availability.
Location
7.05
Standard quality for this hotel tier, as there's no specific mention about the location.
Room Quality
4
The air conditioning was in poor condition with holes, and overall the room was extremely run down.
Amenities
7.03
No specific mentions; assumed standard.
Value for Money
8.49
Overall sentiment leans towards disappointment regarding the quality compared to expectations.
Food and Beverage
8.54
No specific mentions; assumed standard.
Overall Experience
5.01
Extremely disappointing, led to leaving the hotel before staying.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:49

Property Description

Convenient Location
Comfortable Amenities
Friendly and Helpful Staff

Book now for a delightful stay at Royal Am Rei Hotel by RedDoorz.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Location

Guest Reviews

6.4
Based on 11 reviews
Cleanliness: 3.04
Service: 8.01
Location: 7.05
Room Quality: 4
Amenities: 7.03
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 5.01
P
pascal jean R • family_with_children • fr
10
2026-02-10 • via Nuitee
A
Aldo A. • couple • ch
3
Fur den Preis akzeptabel.
Pros:

Zentral gelegen, hilfsbereites Personal. Kleines Restaurant bietet traditionelles Frühstück.

Cons:

Dusche war defekt und wurde durch Eimer mit Schöpfkelle ersetzt..

2026-01-17 • via Nuitee
M
Meral • family_with_children • gb
10
2026-01-04 • via Nuitee
P
pascal jean R • family_with_children • fr
5
Pros:

The staff are kind.

Cons:

There are a lot of cockroaches inside the room if we turn off the lights I don't know where it came from. No hot water in the shower.

2025-12-15 • via Nuitee
D
daveybaby • family_with_children • au
8
Pretty good considering
Pros:

All good

Cons:

It's ok through a typhoon

2025-11-08 • via Nuitee
L
Louise • couple • au
6
2025-09-20 • via Nuitee
L
Louise • couple • au
6
2025-09-20 • via Nuitee
R
Rowell Aznar • family_with_children • ph
7
2025-09-06 • via Nuitee
K
karen • family_with_children • au
1
Pros:

We didn't stay. When we checked in at 2pm, they told me there would be no water until 5pm due to plumber issues. They didn't mention it when we dropped our luggage 2hrs earlier. When we got to the room, the bathroom was extremely bad, old and dirty condition. The aircon had wholes on the sides in both rooms. We just left. It's extremely run down. The photos are very misleading. Extremely disappointing.

Cons:

We didn't stay. When we checked in at 2pm, they told me there would be no water until 5pm due to plumber issues. They didn't mention it when we dropped our luggage 2hrs earlier. When we got to the room, the bathroom was extremely bad, old and dirty condition. The aircon had wholes on the sides in both rooms. We just left. It's extremely run down. The photos are very misleading. Extremely disappointing.

2025-08-30 • via Nuitee
A
ALICARAOSE48 • solo_traveller • ph
8
2025-08-27 • via Nuitee
J
Jiggs • family_with_children • ph
8
2025-07-09 • via Nuitee
O
Oñasa • young couple • ph
4
not comfortable sleeping
Pros:

clean sheets.

Cons:

No heater, tv won’t on, shower is to slow, no bidet

2024-10-07 • via Nuitee