Xen By Balai Norte

Hotels
9 (17 reviews)
Panicsican , San Fernando , ph

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Safe
Welcoming staff
Cons:
Water smells in washroom

Categories

Cleanliness
8.08
The water in our washroom (in bidet and toilet) smells.
Service
9.55
The staff is so welcoming.
Location
9.09
Standard quality for this hotel tier.
Room Quality
9.04
Standard quality for this hotel tier.
Amenities
9.07
Standard quality for this hotel tier.
Value for Money
9.03
Standard quality for this hotel tier.
Food and Beverage
9.08
Standard quality for this hotel tier.
Overall Experience
9.05
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 16:28

Property Description

Luxurious Amenities

Xen By Balai Norte features an outdoor swimming pool, fitness centre, and private beach area for guests to enjoy a relaxing stay.

Exceptional Services

Guests can indulge in room service, dine at the on-site restaurant, and benefit from a 24-hour front desk for all their needs.

Convenient Location

Located just 1.4 km from San Juan Beach and 2 km from Urbiztondo Beach, Xen By Balai Norte offers easy access to the best attractions in San Juan La Union.

Book your stay at Xen By Balai Norte now to experience luxury and comfort like never before.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 17 reviews
Cleanliness: 8.08
Service: 9.55
Location: 9.09
Room Quality: 9.04
Amenities: 9.07
Value for Money: 9.03
Food and Beverage: 9.08
Overall Experience: 9.05
M
Mary lovelle couple ph
7
Overall good
Pros:

The location and breakfast buffet

Cons:

The room was too small for us

2026-02-23 via Nuitee
R
Raymond couple us
5
Pros:

Friendly staff and respond rt away to any complaints.

Cons:

Slow WiFi , dirty bathroom, small rooms

2026-01-06 via Nuitee
C
Carla extended_group ph
10
2025-08-24 via Nuitee
M
Marilou couple ph
10
2025-07-26 via Nuitee
M
Miguel young couple ph
8
Pretty good
Pros:

Feels safe and comfortable. The staff is so welcoming.

Cons:

The water in our washroom (in bidet and toilet) smells.

2025-06-26 via Nuitee
J
Jennifer young couple ph
8
Very good
2025-06-05 via Nuitee
S
Shara group ph
10
Love this hotel! Staff are very kind and accommodating, they truly treat their guests well. Will definitely recommend!
Pros:

I liked the overall property, it’s clean and has nice facilities.

Cons:

Nothing

2025-05-07 via Nuitee
M
Marl family with young children ph
9
We’ll book again next time we visit in Elyu again.
Pros:

The staff are nice, place is good.

Cons:

None

2025-04-26 via Nuitee
J
Judah young couple sa
7
Overall, I’d rate the accommodation a 7 out of 10, but the restaurant, with its charming balcony, deserves a perfect 10.
Pros:

The property is in a great location, and the staff are exceptionally helpful. The pool was clean and well-maintained, and the dining area is truly impressive—both clean and aesthetically pleasing. The food was also very good.

Cons:

The room experience fell short. Upon entering, there was an unpleasant odor, likely coming from the water. We had to let the faucets run for a while to get rid of the initial smell. The hair dryer wasn’t working, the towels looked worn and could definitely use replacing, and the remote control was noticeably dirty.

2025-04-24 via Nuitee
C
Cez group ph
10
Exceptional
2025-04-08 via Nuitee
M
Melai group ph
10
Exceptional
2025-04-06 via Nuitee
R
Roz young couple ph
9
It was enjoyable stay.0
Pros:

Very clean and staff are friendly and helpful.

Cons:

Electrical issue in our room but staff are good in accommodating us.

2025-03-04 via Nuitee
B
Buen young couple ph
9
Superb
2025-02-23 via Nuitee
G
Gary review category business travellers au
10
Exceptional
2025-01-21 via Nuitee
P
Petros young couple gr
7
Good
2025-01-21 via Nuitee
C
Cecilia review category business travellers ph
9
Superb
Pros:

Breakfast is superb!

2025-01-10 via Nuitee
F
Faith young couple nz
10
Exceptional
2024-12-10 via Nuitee
L
Lizardo young couple ph
8
Very good
2024-08-15 via Nuitee