Sofitel Xi'an On Renmin Square

Hotels
•
Sofitel
8.9 (703 reviews)
No. 319, Dongxin Street , Xi'an , cn

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Spacious rooms
Cons:
Cleanliness issues
Outdated facilities

Categories

Cleanliness
8.36
Some reviews mentioned problems with bathroom cleanliness and older facilities.
Service
9.53
Staff were consistently described as helpful, polite, and accommodating.
Location
9.07
Located close to the Old City Wall and shopping areas, but some found it inconvenient.
Room Quality
8.82
Rooms were praised for being spacious, though some complained about outdated features.
Amenities
8.85
Facilities were adequate, with a nice breakfast, though some amenities were lacking.
Value for Money
8.81
Standard quality for this hotel tier.
Food and Beverage
8.56
Breakfast had variety but varied in quality according to some guests.
Overall Experience
9.23
Overall satisfaction with a few caveats related to room and bathroom quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:25

Property Description

Luxurious Amenities
Sofitel Xian On Renmin Square boasts an indoor heated pool and a luxurious spa, perfect for relaxation and rejuvenation. Guests can also enjoy the convenience of Wi-Fi throughout the property.

Gourmet Dining
With 4 restaurants and 3 bars on-site, guests can indulge in a variety of culinary experiences. From Shaanxi dishes to authentic Italian cuisine, there's something to satisfy every palate.

Convenient Location
Situated just a 10-minute walk from major attractions like Bell Tower & Drum Tower and Muslim Street, and a short drive from Xi'an Railway Station, Sofitel offers both convenience and luxury for your stay.

Book now to experience the perfect blend of elegance and comfort at Sofitel Xi'an On Renmin Square.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

Check-in and check-out hours:

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CNY 0 per person per night when using an available cot.
    Children up to and including 11 years old stay for CNY 0 per person per night when using an existing bed.
    Children up to and including 12 years old stay for CNY 0 per person per night when using an available extra bed.
    People 13 years old and over stay for CNY 350 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 703 reviews
Cleanliness: 8.36
Service: 9.53
Location: 9.07
Room Quality: 8.82
Amenities: 8.85
Value for Money: 8.81
Food and Beverage: 8.56
Overall Experience: 9.23
J
JosephChuaKT • family_with_children • au
10
Pros:

Good breakfast and facilities

2026-02-11 • via Nuitee
D
Daniel • couple • za
9
Lovely choice of hotel to stay at when visiting!
Pros:

Location, value for money, good breakfast, comfortable, clean, neat, helpful staff.

Cons:

N/A

2026-02-11 • via Nuitee
O
Omar • family_with_children • pe
9
Pros:

La habitacion era grande y hermosa y la cama es mas grande que una king normal

Cons:

El desayuno tenia demasiadas opciones orientales y muy poco occidental

2026-02-08 • via Nuitee
S
Sandra • couple • gb
10
Such great comfort on our China tour
Pros:

The rooms were very spacious and extremely good value for money
The beds were super comfy
Staff were very accommodating and pleasant

2026-01-30 • via Nuitee
G
GauravKumar7590 • solo_traveller • in
10
Pros:

Everything

Cons:

Nothing

2026-01-29 • via Nuitee
A
Atrish • solo_traveller • gb
10
2026-01-27 • via Nuitee
A
Anthony • extended_group • ie
10
A fabulous choice for Xi'an.
Pros:

This was an exceptional hotel in every way. It was extremely good value for money. The breakfast was fantastic. The room was beautiful and if you wish to even get some work done, it is easy to do so also. The cleaning staff are exceptionally good also.

Cons:

Due to the fact that Xi'an has a lot to see, I didn't end up getting to use some of the facilities in the hotel. They looked quite beautiful so this was unfortunate. I did attend the Koi restaurant on-site though. It's very nice to have this available and there was a special offer available the day I got there.

2026-01-26 • via Nuitee
M
monique • solo_traveller • fr
10
👌👍
Pros:

La position de l’hôtel : plein centre

Cons:

……

2026-01-24 • via Nuitee
M
Manon • couple • fr
10
Perfect
Pros:

Perfect, a very VERY big bed, nice bathroom, very helpful people at the front desk

Cons:

Nothing

2026-01-23 • via Nuitee
K
Karl • solo_traveller • fr
10
2026-01-22 • via Nuitee
H
Hao • family_with_children • nz
8
2026-01-21 • via Nuitee
B
Brendan • family_with_children • ie
9
Pros:

Excellent size room with great facilities.

Cons:

Probably a little further away from everything than we thought - saying that I would still book again.

2026-01-21 • via Nuitee
H
Hao • family_with_children • nz
8
2026-01-21 • via Nuitee
B
Bill • couple • au
8
Beautiful building and very nice place to stay.
Pros:

It is in the center of the city. So I loved it.

Cons:

No. I love this place.

2026-01-20 • via Nuitee
A
Aliana • couple • cz
5
Hotel viejo e incómodo.
Pros:

Nada

Cons:

Es un hotel viejo que no han restaurado en mucho tiempo. Las camas son muy incómodas, en el baño el lavamanos estaba tupido, salía mal olor de los tragantes del baño. El desayuno es pobre.

2026-01-20 • via Nuitee
L
Lorenzo • couple • it
9
2026-01-19 • via Nuitee
J
Juan Pablo • couple • uy
10
Excelente todo
Pros:

Excelente todo

Cons:

Excelente todo

2026-01-19 • via Nuitee
J
Jesus Ignacio • couple • es
10
Hotel muy recomendable para visitar Xi'an
Pros:

Reservamos la habitación de lujo y nos hicieron un upgrade a una junior suite: una habitación enorme y muy cómoda. Hotel muy confortable y bien ubicado para visitar Xi'an.

Cons:

Nos gustó todo

2026-01-19 • via Nuitee
G
George • couple • gr
10
Great Stay! Highly Recommended
Pros:

We had a wonderful stay at Sofitel Xi’an. The staff were incredibly friendly and attentive, making us feel welcome from the moment we arrived. The room was very clean, comfortable, and well-appointed—perfect for relaxing after a day of exploring. The hotel’s location is excellent, making it easy to access key attractions. The breakfast was excellent, with a wide variety of delicious options to start the day. Overall, a fantastic experience that I would highly recommend!

2026-01-19 • via Nuitee
P
Pamela • family_with_children • cr
10
Excelente servicio del personal
Pros:

Atención del personal y la piscina

2026-01-18 • via Nuitee