Sofitel Xi'an On Renmin Square

Hotels
Sofitel
8.9 (811 reviews)
No. 319, Dongxin Street , Xi'an , cn

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Spacious rooms
Cons:
Cleanliness issues
Outdated facilities

Categories

Cleanliness
8.36
Some reviews mentioned problems with bathroom cleanliness and older facilities.
Service
9.53
Staff were consistently described as helpful, polite, and accommodating.
Location
9.07
Located close to the Old City Wall and shopping areas, but some found it inconvenient.
Room Quality
8.82
Rooms were praised for being spacious, though some complained about outdated features.
Amenities
8.85
Facilities were adequate, with a nice breakfast, though some amenities were lacking.
Value for Money
8.81
Standard quality for this hotel tier.
Food and Beverage
8.56
Breakfast had variety but varied in quality according to some guests.
Overall Experience
9.23
Overall satisfaction with a few caveats related to room and bathroom quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:25

Property Description

Luxurious Amenities
Sofitel Xian On Renmin Square boasts an indoor heated pool and a luxurious spa, perfect for relaxation and rejuvenation. Guests can also enjoy the convenience of Wi-Fi throughout the property.

Gourmet Dining
With 4 restaurants and 3 bars on-site, guests can indulge in a variety of culinary experiences. From Shaanxi dishes to authentic Italian cuisine, there's something to satisfy every palate.

Convenient Location
Situated just a 10-minute walk from major attractions like Bell Tower & Drum Tower and Muslim Street, and a short drive from Xi'an Railway Station, Sofitel offers both convenience and luxury for your stay.

Book now to experience the perfect blend of elegance and comfort at Sofitel Xi'an On Renmin Square.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CNY 0 per person per night when using an available cot.
    Children up to and including 11 years old stay for CNY 0 per person per night when using an existing bed.
    Children up to and including 12 years old stay for CNY 0 per person per night when using an available extra bed.
    People 13 years old and over stay for CNY 350 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 811 reviews
Cleanliness: 8.36
Service: 9.53
Location: 9.07
Room Quality: 8.82
Amenities: 8.85
Value for Money: 8.81
Food and Beverage: 8.56
Overall Experience: 9.23
R
Ricardo extended_group pe
9
Cons:

No entendían idioma

2026-05-29 via Nuitee
T
Treveler couple uz
10
Однозначно стоит выбрать этот отель!
Pros:

Были в начале мая. Персонал великолепен! Каждый из них - ресепшн, портье, bellboy, уборка номера, лаундж, на завтраке! Добротный завтрак, хороший выбор. Номер был с доступом в лаундж, это был очень правильный выбор с моей стороны. Качество еды отличное, заменил нам ужин, также пиво неограниченно, девушки самые лучшие работали, им отдельная благодарность. Отель находится в самом центре, тихом и спокойном месте. Номер прекрасный, с двумя санузлами.

Cons:

Я понимаю некоторых постояльцев с отзывом, что отель немного старого образца. Но я ставлю 10, т.к. персонал сделал так, что уровень сервиса перекрывает это с лихвой. Спасибо команде отеля за прекрасное начало нашего путешествия по Китаю!

2026-05-29 via Nuitee
A
Ana Maria de Lima extended_group br
9
Pros:

Quarto grande,

2026-05-28 via Nuitee
G
Gerrit couple es
9
2026-05-25 via Nuitee
H
Helen couple gb
9
Excellent hotel in the city. You might need transport to get there from the airport
Pros:

From the moment we arrived the staff were exceptional and nothing was too much trouble. Breakfasts and the service there was first class. We booked transport beforehand to collect us from the airport and they also took us back afterwards in a luxury Mercedes. This was very cheap too and the staff were extremely friendly. We were only a short walk from the town centre and again the area was very calm and safe. The hotel is only a short walk from the local Metro station which is sited just round the corner. Staff were very friendly and helped us locating it. Local Eateries were but a short walk away and again the area was very safe and you could walk the streets without any worries.

Cons:

There was nothing not to like. Everyone was very friendly, they spoke good English, which was exceedingly helpful, and we booked a trip from there to see the Terracotta Warriors and were collected at the front door and returned later.

2026-05-25 via Nuitee
C
Carla couple de
7
Pros:

The hotel is well located. The breakfast is very good! Our reservation did not include breakfast, but we ended up having it there - paying separately and worth it. The concierge was very helpful with tips and calling a cab service. The gym is small but ok.

Cons:

The room was not well cleaned, specifically the bathroom.

2026-05-24 via Nuitee
G
Gomez family_with_children ga
10
Pros:

La atención del counter, de los meseros en el desayuno

Cons:

La puerta es muy pesada y cierra muy fuerte. Riesgo de machucones

2026-05-20 via Nuitee
B
Bogdan couple gb
10
Quiet room in a central location
Pros:

Quiet room in a central location

Cons:

n/a

2026-05-19 via Nuitee
S
Sergei couple ru
9
Pros:

Отличный завтрак.

2026-05-18 via Nuitee
V
Valentin family_with_children de
9
Pros:

Das Frühstück war sehr reichhaltig. In die Stadt kam man sehr gut. Personal war sehr freundlich und hilfsbereit.

2026-05-16 via Nuitee
M
Michel couple nl
8
Mooi centraal gelegen hotel in de binnenstad.
Pros:

We kregen een upgrade naar een grotere kamer. Ontbijtbuffet was uitgebreid, fris en goed verzorgd. Vriendelijke ondersteuning bij het zoeken naar attracties in de stad.

Cons:

Inrichting van de kamer is iets gedateerd.

2026-05-14 via Nuitee
S
SANGHOON solo_traveller kr
7
2026-05-14 via Nuitee
J
Jan couple dk
8
Pros:

Vi fik et dejligt stor værelse.

Cons:

Der manglede ordentlig ost og mere groft brød til morgen maden. Hotellets restauranter var meget dyre. VI manglede adgang til lounge.

2026-05-14 via Nuitee
F
Frank family_with_children nl
10
Xi,an, de oude hoofdstad van China ,een must !
Pros:

Sofitel zoals Sofitel hoort te zijn !
A1 , fantastisch ontbijt uitstekende ruime kamer op 10 de verdieping,aanrader !
Bezoek zeker het Peoples hotel op Sofitel terrein en dineer in de avond bij het Italiaans restaurant,drink daarbij een Lava Chinese rode wijn van topkwaliteit !

Cons:

Helemaal niets

2026-05-14 via Nuitee
M
Maria couple gb
9
Pros:

The hotel room was very spacious and had all the amenities, the hotel seems a bit dated. Staff was very attentive and kind.

Cons:

Hotel dated

2026-05-14 via Nuitee
D
dan couple ro
8
nice experience
Pros:

size of room , the personnel attitude was very nice , very helpful and careful.

Cons:

furniture is outdated

2026-05-14 via Nuitee
P
Patrycja family_with_children pl
8
2026-05-12 via Nuitee
P
Paul couple au
8
Beautiful hotel.
Pros:

Great location and a beautiful hotel.

Cons:

The stupid pool rule!! Not allowed in the pool unless you wear a swim cap??
We weren’t allowed in the pool unless we wore a cap? Hygiene rules??
The hotel gave us a cap to borrow so we could use the pool. Whilst we were in the pool, an Asian man was in the pool and all he kept doing was spitting in the pool!!!
We couldn’t get out of the water quick enough.
We couldn’t swim in the pool unless we had a swim cap on to protect our hair/head. Yet someone was in the pool spitting everywhere?
It was a ridiculous rule.

2026-05-11 via Nuitee
C
carmelo solo_traveller it
9
Sofitel una certezza
Pros:

Tutto

Cons:

Che non prenotato altri Sofitel in giro x la Cina 🇨🇳

2026-05-11 via Nuitee
S
sébastien solo_traveller be
8
2026-05-11 via Nuitee