Cairn Hotel Newcastle Jesmond - Part of the Cairn Collection

Hotels
7.4 (6207 reviews)
97/103 Osborne Road, Jesmond , Newcastle upon Tyne , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Bar
See all facilities

Review Highlights

Pros:
Location
Breakfast options
Friendly staff
Cons:
Cleanliness issues
Comfort of bedding
Room quality

Categories

Cleanliness
6.4
Issues with cleanliness noted, including unclean towels and room.
Service
7.9
Staff were generally described as lovely and helpful.
Location
8.4
Good location close to services and easy to reach.
Room Quality
6.4
Rooms were described as run down and some issues with comfort.
Amenities
6.9
Basic amenities were present, but some issues with maintenance.
Value for Money
7.4
Generally good value for budget hotel, with fair pricing.
Food and Beverage
8.4
Breakfast was noted as nice and standard, meeting needs.
Overall Experience
7.4
Overall decent experience, with both pros and cons noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:43

Property Description

Luxurious Accommodation and Modern Amenities
Indulge in our beautifully styled rooms with flatscreen TVs, free Wi-Fi, and parking for your convenience.

Award-Winning Dining Experience
Savor the flavors of contemporary Asian fusion at Sohe or enjoy Californian-inspired cuisine at 97 & Social, complemented by an extensive cocktail menu.

Vibrant Location and Nearby Attractions
Explore independent shops and bars in Jesmond, or take a short trip to the bustling center of Newcastle for a memorable city break.

Book now for an unforgettable stay at Cairn Hotel Newcastle, where luxury meets comfort and style.

Important information:

When booking group reservations, different policies will apply. Please contact the property prior to booking for further information.

Please note that the small double room cannot accommodate a baby cot.

If the reservation is to be charged to a company or business card, the company or business must send an email to the hotel direct as confirmation of payment.

A damage deposit of GBP 20 is required on arrival for groups of 5 or more people. This will be collected in cash and will be returned on check out subject to an inspection of the property.Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.4
Based on 6207 reviews
Cleanliness: 6.4
Service: 7.9
Location: 8.4
Room Quality: 6.4
Amenities: 6.9
Value for Money: 7.4
Food and Beverage: 8.4
Overall Experience: 7.4
P
paul solo_traveller gb
8
Highly recommend
Pros:

Bed was comfortable. Good breakfast. Great location. Staff very friendly. Very good value for money

Cons:

The room was soooo warm I barely slept (my sleep was recorded as 30 out of 100🫩).

2026-08-29 via Nuitee
S
Stevie solo_traveller gb
10
2026-08-29 via Nuitee
B
Barbara couple gb
8
We often stay here as it ticks all the boxes
Pros:

Very conveniently located, has parking, and close to some good shops and cafes

Cons:

A bit noisy in the evenings at weekends but the loud music stops at 11pm so it’s ok.

2026-08-29 via Nuitee
A
Alan solo_traveller es
8
Pros:

Comfortable place to rest our heads at night.

Cons:

No much staff at base.

2026-08-28 via Nuitee
G
GARETH solo_traveller gb
7
2026-08-28 via Nuitee
D
DasReich1969 solo_traveller pl
8
Pros:

Location

Cons:

Heat.

2026-08-28 via Nuitee
L
Luke extended_group au
9
Pros:

Very clean hotel with modern furniture and bedding. Well decorated and spacious room. Large king size bed with nice shower and bathroom. Off-street parking.

Cons:

Liked it all.

2026-08-28 via Nuitee
M
Michelle solo_traveller gb
8
2026-08-28 via Nuitee
N
Newcombe couple gb
3
2026-08-28 via Nuitee
A
Antonio solo_traveller es
7
Pros:

La zona, con muchos restaurantes. El acceso al centro era muy fácil y rápido mediante transporte público, metro y bus. Dispone de parking para clientes.

Cons:

No me informaron de que la limpieza de la habitación era exclusivamente bajo demanda expresa del cliente. En la web pone de forma explícita que ésta era diaria. Al desconocer que debía pedirla, ningún dia me limpiaron la habitación.
Por otro lado la habitación está directamente sobre un pub y no está convenientemente insonorizada, por lo que había mucho ruido mientras el pub estaba abierto. En el hotel no avisaron de esto ni dieron opción a elegir otra habitación.

2026-08-28 via Nuitee
G
Gary solo_traveller gb
9
Pros:

Excellent location..friendly staff

2026-08-28 via Nuitee
M
Matthew solo_traveller gb
8
Pros:

Value for money

Cons:

Room was very hot and even with the fan it remained very hot

2026-08-27 via Nuitee
I
India solo_traveller gb
10
2026-08-27 via Nuitee
I
India solo_traveller gb
10
2026-08-27 via Nuitee
D
David couple gb
10
Amazing
Pros:

The pillows were amazing and staff were lovely

Cons:

Could do with lighting by the wardrobe section

2026-08-27 via Nuitee
M
mark solo_traveller gb
10
2026-08-27 via Nuitee
C
Christian family_with_children de
7
Okay für eine Übernachtung auf der Durchreise
Pros:

Frühstücksbuffet war sehr gut, typisch britisch mit warmen Bestandteilen.

Cons:

Hotel war mal sehr geschmackvoll eingerichtet, inzwischen aber stark abgenutzt und es wird am Zimmerpersonal gespart (Sauberkeit).

2026-08-26 via Nuitee
A
Alison couple gb
6
Pros:

It was next door to a very nice pub the spy bar

Cons:

Our sheets weren’t clean and not disabled friendly no lifts only stairs

2026-08-26 via Nuitee
A
Alain Tremorin extended_group gb
5
Cons:

Parking is difficult, if you can get it. Checking into one hotel and then walking to another hotel/building around 50 metres away and across a busy road is not "helpful". On the plus side, we were warned about potential parking issues and that the rooms would be in a different hotel/building. Breakfast which was in the hotel we checked in was very good and the place looked nice. The rooms in the hotel/building we stayed in looked/felt old and in need of TLC

2026-08-26 via Nuitee
T
Thompson couple gb
9
Fantastic
Pros:

Location

Cons:

Nothing

2026-08-26 via Nuitee