Cairn Hotel Newcastle Jesmond - Part of the Cairn Collection

Hotels
7.4 (5551 reviews)
97/103 Osborne Road, Jesmond , Newcastle upon Tyne , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Fax/photocopying
Non-smoking throughout
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Location
Breakfast options
Friendly staff
Cons:
Cleanliness issues
Comfort of bedding
Room quality

Categories

Cleanliness
6.4
Issues with cleanliness noted, including unclean towels and room.
Service
7.9
Staff were generally described as lovely and helpful.
Location
8.4
Good location close to services and easy to reach.
Room Quality
6.4
Rooms were described as run down and some issues with comfort.
Amenities
6.9
Basic amenities were present, but some issues with maintenance.
Value for Money
7.4
Generally good value for budget hotel, with fair pricing.
Food and Beverage
8.4
Breakfast was noted as nice and standard, meeting needs.
Overall Experience
7.4
Overall decent experience, with both pros and cons noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:43

Property Description

Luxurious Accommodation and Modern Amenities
Indulge in our beautifully styled rooms with flatscreen TVs, free Wi-Fi, and parking for your convenience.

Award-Winning Dining Experience
Savor the flavors of contemporary Asian fusion at Sohe or enjoy Californian-inspired cuisine at 97 & Social, complemented by an extensive cocktail menu.

Vibrant Location and Nearby Attractions
Explore independent shops and bars in Jesmond, or take a short trip to the bustling center of Newcastle for a memorable city break.

Book now for an unforgettable stay at Cairn Hotel Newcastle, where luxury meets comfort and style.

Important information:

When booking group reservations, different policies will apply. Please contact the property prior to booking for further information.

Please note that the small double room cannot accommodate a baby cot.

If the reservation is to be charged to a company or business card, the company or business must send an email to the hotel direct as confirmation of payment.

A damage deposit of GBP 20 is required on arrival for groups of 5 or more people. This will be collected in cash and will be returned on check out subject to an inspection of the property.Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.4
Based on 5551 reviews
Cleanliness: 6.4
Service: 7.9
Location: 8.4
Room Quality: 6.4
Amenities: 6.9
Value for Money: 7.4
Food and Beverage: 8.4
Overall Experience: 7.4
S
Sarah • extended_group • gb
9
2026-03-28 • via Nuitee
D
David • family_with_children • gb
7
2026-03-27 • via Nuitee
P
Peter • couple • gb
9
did the trick
Pros:

greta room adn lots of choice at breakfast
Location on Quayside ideal for visiting the city

Cons:

limited parking couldve been an issue if no spaces available

2026-03-27 • via Nuitee
S
Sarah • couple • je
8
2026-03-26 • via Nuitee
D
Dougal • extended_group • gb
8
Perfect for a night’s stay in Jesmond
Pros:

Very comfortable, excellent staff and free parking at rear! Good breakfast!

2026-03-26 • via Nuitee
M
Matthew • solo_traveller • gb
10
Comfortable
Pros:

Location

Cons:

No toothpaste

2026-03-25 • via Nuitee
M
marion • family_with_children • gb
10
Pros:

Always stay there when I visit family in Newcastle

Cons:

Everything was good

2026-03-25 • via Nuitee
J
Josh • solo_traveller • gb
8
2026-03-24 • via Nuitee
B
Bourdoumis • family_with_children • gb
9
Pros:

.

Cons:

.

2026-03-24 • via Nuitee
C
catherine • family_with_children • gb
9
Pros:

Perfect location helpful.staff

Cons:

Nothinh

2026-03-24 • via Nuitee
B
Brian • couple • gb
8
Excellently located for all local facilities. Ideal for overnight stay at a reasonable price.
Pros:

Only had overnight stay but the Carlton provided everything we needed.

Cons:

-

2026-03-23 • via Nuitee
D
debra • couple • gb
10
Highly recommend, great area
Pros:

Excellent stay, comfy bed

Cons:

More milks in the room would have been good for tea

2026-03-23 • via Nuitee
L
Luke • family_with_children • gb
5
Pros:

Very friendly gentleman on reception
Location was decent Right next to bars and restaurants

Cons:

Toilet didn't refil each time it was flushed. Had to remove the basin lid and tweak with each time. Hot water tap lose spinning 90 degree when turned on. Tv signal (aerial) majority of time picture freezing or completely vanishing. Not worth £100 spent for one night. In tiny box room and utilities not upto standard.

2026-03-23 • via Nuitee
A
Annemarie • family_with_children • gb
8
2026-03-23 • via Nuitee
D
Debbie • couple • gb
8
2026-03-22 • via Nuitee
S
stephen • solo_traveller • gb
8
Enjoyed my stay and would have no qualms on a return.
Pros:

Close to metro,and was nicely situated close to bars ,cafes and assortment of restaurants . Hotel consisted of large sports bar and adjoining Asian style restaurant with great menu,and where breakfast served,very pleasant and comfortable.

Cons:

Being close to a lot of bars and restaurants etc was quite noisy and whilst not bothering,might not be everyone’s cop of tea!

2026-03-22 • via Nuitee
P
Paul • couple • gb
8
2026-03-21 • via Nuitee
E
Emily • family_with_children • gb
3
Pros:

It was close to our daughters student house

Cons:

Room was noisy, right above the bar. Bathroom was not clean!

2026-03-19 • via Nuitee
P
Paul • family_with_children • gb
9
Pros:

Good location

2026-03-19 • via Nuitee
A
alex • extended_group • gb
8
We stayed for one night great for adults
Pros:

Location and cleanliness

Cons:

Nothing

2026-03-19 • via Nuitee