InTown Suites Extended Stay Chicago IL - Downers Grove

Hotels
7 (17 reviews)
2540 Ogden Avenue , Downers Grove , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Heating
Lift / Elevator
Laundry
Facilities for disabled guests
Private parking
See all facilities

Review Highlights

Pros:
Convenient location
Cons:
Poor response about my missing items

Categories

Cleanliness
5.64
Negative sentiment about missing items and poor follow-up.
Service
7.61
Standard service quality for this hotel tier, but lack of follow-up impacted experience.
Location
8.15
The convenience of the location.
Room Quality
7.1
Standard quality for this hotel tier.
Amenities
7.13
Standard quality for this hotel tier.
Value for Money
7.09
Standard quality for this hotel tier.
Food and Beverage
6.64
Standard quality for this hotel tier.
Overall Experience
6.61
Mixed experience influenced by location convenience and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:57

Property Description

Convenient Extended Stay Accommodation

Modern Amenities: Enjoy air-conditioned rooms with flat-screen TVs, satellite channels, and fully equipped kitchens at InTown Suites Extended Stay Chicago IL - Downers Grove.

Comfortable Stay: Rest easy with cozy bed linens and fresh towels provided in all rooms for your convenience.

Accessible Location: Located within a reasonable distance from major attractions like United Center and Union Station, our hotel in Downers Grove offers easy access to explore the city.

Book your stay at InTown Suites Extended Stay Chicago IL - Downers Grove for a comfortable and convenient extended stay experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7
Based on 17 reviews
Cleanliness: 5.64
Service: 7.61
Location: 8.15
Room Quality: 7.1
Amenities: 7.13
Value for Money: 7.09
Food and Beverage: 6.64
Overall Experience: 6.61
S
Smith • couple • us
10
Pros:

Clean, Quiet and Comfortable

2026-08-14 • via Nuitee
L
Lee • couple • us
8
I enjoyed my personal stay and the room I had. I would stay again given that room.
Pros:

The room and location of it was very nice and welcoming.

Cons:

Parts of property were dirty and had strong odors

2026-07-10 • via Nuitee
V
Vasyl • solo_traveller • cz
10
2026-06-10 • via Nuitee
L
Luis • solo_traveller • us
1
2026-05-30 • via Nuitee
D
Doris • family_with_children • us
8
2026-03-30 • via Nuitee
C
Carmen • solo_traveller • us
9
I
Pros:

Availability to receive packages and food orders. Peaceful location.

Cons:

The need to get a new stove during the stay. Fortunately it was brought in the next day.

2026-01-19 • via Nuitee
M
Montrell • couple • us
6
2025-10-08 • via Nuitee
L
Latonya • family_with_children • us
5
Pros:

The convenience of the location

Cons:

I left some of my items and when I asked about them I got the run around.

2025-08-22 • via Nuitee
M
Matthew • review category business travellers • us
3
It was great until my whole body was bitten with bed bugs. I left immediately
Pros:

It had a bed

Cons:

The bed had beg bugs

2024-06-22 • via Nuitee
M
Mallory • family with young children • us
10
Great value for the location and amenities.
Pros:

Location and breakfast was great!

Cons:

The shower and the overall smell of tide

2024-06-01 • via Nuitee
G
Gregory • review category business travellers • us
8
Clean and a friendly environment
2024-05-11 • via Nuitee
J
Jeinie • young couple • us
2
Management didn't seem to care
Pros:

I had a very bad experience with someone stole my clothes and shoes out of the room

Cons:

My clothes and shoes been stolen

2024-01-15 • via Nuitee
J
Joseph • review category business travellers • in
1
Bad
Pros:

There was fumes and I was intoxicated, I moved from the hotel since i would have died.

Cons:

Very bad

2023-11-06 • via Nuitee
P
Patricia • review category business travellers • us
10
Overall will stay again . Great value for your money.
Pros:

Privacy, clean room, friendly staff, housekeeping once a week . Good value. Easy parking.

Cons:

My room was previous smoker used. I have allergies. They have strict rules about smoking in designated areas. But someone previously didn’t adhere. I kept the window open. Machine took money for meds. I didn’t get. Twice. Deposit beware. But refunded. Whew.

2023-06-03 • via Nuitee
G
Guillermo • solo traveller • us
7
Good
2022-12-11 • via Nuitee
X
Xatai • solo traveller • az
10
Exceptional
2022-10-08 • via Nuitee
D
Delbani • family with young children • us
10
Exceptional
2022-09-28 • via Nuitee
J
Jerome • solo traveller • us
9
Superb
Pros:

The staff was very good and the room clean and comfortable. I think to prefer the top floor if I choose on my next stay.

Cons:

Upon leaving, the check in office was closed and was not sure what to do with the room key. I called the phone number posted on the door and called with a "good morning" in a nice polite manner, however the person who answered did not identify the hotel name upon answering and demeanor was rude. That was a sour note upon leaving.
I was going to asked of staying another few days, but after his response I choose to go elsewhere.
I was wondering why no late night staff for assistance if needed. 🤔

2022-08-21 • via Nuitee