Hampton Inn Downtown / French Quarter Area

Hotels
Hampton Inn
8.4 (1070 reviews)
226 Carondelet Street , New Orleans , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleaning issues
Inconsistent service

Categories

Cleanliness
7.83
Mixed reviews; some found it clean, but mentions of bed bugs and room smells were concerning.
Service
9.1
Generally friendly staff noted, but some complaints about delayed service and staff attitude.
Location
9.34
Great location near tourist attractions, frequently praised by reviewers.
Room Quality
7.79
Rooms generally spacious but complaints about insufficient storage and issues with cleanliness.
Amenities
8.32
Moderate collection of amenities mentioned; some dissatisfaction with breakfast offerings.
Value for Money
8.78
Considered good value for the location and services offered.
Food and Beverage
7.33
Breakfast options limited and some complaints about the breakfast service.
Overall Experience
8.7
Overall enjoyment was indicated, despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:20

Property Description

Conveniently Located Historic Hotel in the Heart of New Orleans

Luxurious and Well-Equipped Rooms
Experience comfort and convenience in our spacious rooms featuring a 42" flat-screen TV, work desk, coffee machine, microwave, and refrigerator.

Complimentary Amenities for a Memorable Stay
Indulge in a free hot breakfast buffet, stay connected with complimentary WiFi, and unwind at the evening manager's reception. Take advantage of our fitness and business centers, along with laundry service and luggage storage.

Explore the Vibrant City of New Orleans
Immerse yourself in the lively atmosphere of Bourbon Street, just a short distance away. With Harrah's Casino and Jackson Square in close proximity, endless entertainment awaits.

Book your stay at Hampton Inn French Quarter for an unforgettable experience in the Big Easy.

Important information:

Guests must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    People 3 years old and over stay for US$15 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 44 per day.

Location

Guest Reviews

8.4
Based on 1070 reviews
Cleanliness: 7.83
Service: 9.1
Location: 9.34
Room Quality: 7.79
Amenities: 8.32
Value for Money: 8.78
Food and Beverage: 7.33
Overall Experience: 8.7
W
Walter extended_group us
10
2026-02-14 via Nuitee
C
Coi couple us
4
Not good
Pros:

Seems outdated poorly clean rooms linens etc

Cons:

Just didn’t like it at all

2026-02-14 via Nuitee
T
Tonya extended_group us
8
Pros:

breakfast was good

Cons:

smoke smell in the lobby

2026-02-14 via Nuitee
S
Silvia Alejandra family_with_children ar
7
Cercanía de los lugares importantes y un hotel justo
Pros:

Cercanía a los puntos de interés.

Cons:

La limpieza no fue lo esperado. En primer lugar nunca supuse que en un hotel de la cadena Hilton no hubiera servicio de limpieza todos los días. En todos los hoteles hay todos los días, lo digo por experiencia, justo venía de una cadena Marriott y la diferencia fue muy grande. Solo cuando me acerqué a preguntar ahí me enteré y tuve que pedir todo lo que necesitaba. Al día siguiente vinieron pero no repusieron jabón y no sacaron la basura. La verdad no volvería a ese hotel.

2026-02-13 via Nuitee
P
Pawel family_with_children pl
10
Jestem bardzo zadowolony
Pros:

Czysto, duży pokój . Wygodne łóżka . Dobre śniadania. Pomocna obsługa. Możliwość zostawienia bagaży.

Cons:

Widać że część sprzętów jest podstarzała. Fotele w holu na parterze są brudne i powinny być wymienione

2026-02-12 via Nuitee
D
Destiny couple us
10
I’ll be staying here again on my next trip to Nola. It’s an excellent location and the hotel itself is lovely. Super hel
Pros:

The staff
The accessibility to the amenities
The location

Cons:

The bed was uncomfortable. One of the beds in room 911 had a safety hazard

2026-02-12 via Nuitee
P
Peter couple ch
10
2026-02-12 via Nuitee
I
Irish couple us
10
2026-02-12 via Nuitee
G
Gmney couple us
10
Pros:

EVERYTHING

Cons:

N/A

2026-02-11 via Nuitee
G
Gmney couple us
10
Pros:

Everything

Cons:

N/A

2026-02-11 via Nuitee
C
Celamise couple us
10
Clean nice easy to access
Pros:

Location

2026-02-11 via Nuitee
J
Jolene couple us
8
Beds - Customer Service
Pros:

I like the location and the decor in the building.

Cons:

The Guest service lady in the middle desk counter was not friendly or displaying great customer service
Didn't acknowledge me or anyone in my party until she got off the phone which she ended up getting on the phone right after she got off one call to get on another so pretty much waited at the counter so she was finished and still didn't get a room as it was not ready. Came back 30 minutes later and the lady to the right of her checked me in right away.

The other complaint was that the beds were not comfortable. And toilet was extremely low

2026-02-11 via Nuitee
A
Ashley couple us
8
2026-02-11 via Nuitee
R
Rusudan solo_traveller it
8
2026-02-08 via Nuitee
R
Rebekah extended_group us
10
It was great!
Pros:

Location and the staff was amazing.

2026-01-31 via Nuitee
M
Mary P solo_traveller us
7
Pros:

The breakfast.

Cons:

No food other than breakfast.

2026-01-29 via Nuitee
E
Elena Isabel couple co
8
Pros:

La cama bastante cómoda y buena ubicación.

Cons:

El deaayuno puede mejorar.

2026-01-28 via Nuitee
M
Michael solo_traveller us
10
Pros:

Location

Cons:

All good

2026-01-28 via Nuitee
M
moore family_with_children us
8
Good stayed until the end
Pros:

The hotel was amazing plus the breakfast was the best we've stayed at a lot of hotels this was far the best

Cons:

We stayed 4 nights but the last night was horrific the heater went out and there was no phone service and it was freezing not good

2026-01-27 via Nuitee
C
Christine couple us
9
2026-01-27 via Nuitee