Ace Hotel and Swim Club Palm Springs

Hotels
7.7 (585 reviews)
701 East Palm Canyon , Palm Springs , us

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice pool area
Cons:
High food prices
Loud music
Dated rooms

Categories

Cleanliness
7.3
Some rooms reported to be poorly maintained with sound insulation issues.
Service
8.8
Staff received positive mentions for their responsiveness.
Location
8.8
Great location mentioned, with a pleasant atmosphere.
Room Quality
7.3
Rooms described as dated and needing upgrades.
Amenities
8.3
Pool area and atmosphere were liked, but some amenities like coffee service were lacking.
Value for Money
6.8
Food and drink prices considered high relative to experience.
Food and Beverage
6.3
Food prices frequently criticized; restaurant deemed too expensive.
Overall Experience
8
Mixed sentiments lead to a balanced overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:12

Property Description

Modern Oasis in Palm Springs

Contemporary Comforts: Indulge in the stylish guestrooms equipped with modern amenities like flat-screen TVs, MP3 docking stations, and luxurious bath products, offering stunning views of the city, pool, or mountains.

Relaxation and Recreation: Unwind by one of the 2 outdoor pools or treat yourself to a rejuvenating massage at the full-service spa after a workout in the fitness center. The outdoor fireplace adds a cozy touch to your evenings.

Culinary Delights: Experience delectable American cuisine at King's Highway restaurant, sourced from seasonal and organic ingredients. End your day with a creative cocktail at The Amigo Room bar for a perfect evening.

Book now to experience the perfect blend of luxury and leisure at Ace Hotel and Swim Club in Palm Springs!

Important information:

The resort fee is applicable per room per night and includes parking, wireless internet access, bicycle rentals and access to the swim club and the gym.

Guests under the age of 21 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 585 reviews
Cleanliness: 7.3
Service: 8.8
Location: 8.8
Room Quality: 7.3
Amenities: 8.3
Value for Money: 6.8
Food and Beverage: 6.3
Overall Experience: 8
C
Chidera • extended_group • us
2
2026-04-18 • via Nuitee
H
Henry • couple • gb
6
Great for younger generation not so much for over 60.
Pros:

Location and the iconic feeling

Cons:

Constant music from 7.30 AM until 2 AM.
Our kids would have loved it. We are in our 60’s …..

2026-04-18 • via Nuitee
C
chirel • couple • us
10
2026-04-15 • via Nuitee
Q
Quiroz • couple • us
8
Would totally stay there again. Great spot for two nights.
Pros:

Everything is right there, dining, bar, pool, nice hot hot tub

Cons:

The beds need updating for how much you pay to stay here. There was a scum around the hot tub by midday that was clean the next day but wondered why it hadn’t been cleaned before. The lounge chairs while cute were not very comfy

2026-04-12 • via Nuitee
F
Fabian • couple • us
1
The worst
Pros:

Location

Cons:

The hotel is old, the rooms are old and haven't been renovated in years, they never clean the room during my stay, the pool staff was rude and they wanted to charged us $150 for a chair by the pool even though we were staying in the premises.

2026-04-10 • via Nuitee
Y
Yazmin • couple • us
5
It was ok. I most likely wouldn’t stay here again.
Pros:

Easy to get around, close to downtown, pool staff very friendly.

Cons:

It felt like a summer camp/ daycare. When booking I didn’t realize it wasn’t a 21+ hotel. The amount of kids ruined my pool/relaxation experience.

2026-04-10 • via Nuitee
V
Viktoria • family_with_children • de
4
Starke Party Vibes - Daypass Gäste genießen Prio
Pros:

Wir waren nach 6 Jahren nochmals in der Unterkunft und das Hotel, Stil, Zimmer ist sehr schön.
Positiv: immerhin wurde uns die Resort-Fee erstattet, da wir erst 2,5h später mit Kleinkind einchecken konnten.

Cons:

Leider konnten wir erst um 17:30 einchecken, weil seit 16:00 Uhr kein Zimmer frei war, da anderen Gästen Late-Checkout angeboten wurde.
Zudem gab es keinen Parkplatz für uns, als wir ankamen, da das Hotel am Wochenende Day-Passes verkauft und scheinbar diese Gäste als Extra-Cash priorisiert. Wir komme nun auch zu einem weiteren Punkt: der Rave am Pool am Sonntag - Party ohne Ende - so war es damals nicht. Und Last but Not least - der Familien Pool und die gesamte Umgebung drum herum waren leider nicht so sauber wie der Hauptpool. Blätter, Essensreste etc. Lagen herum. Scheinbar wird der Fokus auf den Haupt-Pool gelegt, wo Party gemacht wird. Uns war klar, das es ein Lifestyle Hotel ist, aber der Fokus war uns neu.
Wiederkommen werden wir nicht mehr.

2026-04-07 • via Nuitee
S
Sophia • couple • it
8
Tutto bene…peccato che la prima notte la mia camera non è stata pulita.
Pros:

Atmosfera

Cons:

La prima non hanno pulito la camera

2026-04-05 • via Nuitee
A
Ainur • couple • us
10
2026-04-04 • via Nuitee
D
Diana • family_with_children • de
8
2026-04-02 • via Nuitee
M
Maggie • family_with_children • us
7
Pros:

The pool was lovely, the room was well-appointed, and the hotel was only about 10 min away from downtown by car.
The mod/midcentury decor felt on-brand for Palm Springs.

Cons:

I was surprised that coffee on-site cost $10, the same cost as parking my car in the lot overnight.
I also wish that some of the more comfortable seats by the pool could be used without paying an additional fee.
I wouldn't call it walkable.

2026-04-01 • via Nuitee
C
Cynthia • couple • us
9
2026-03-30 • via Nuitee
A
Aki • family_with_children • us
9
Great times!
Pros:

Pools, separate for adults and kids

Cons:

Great property

2026-03-30 • via Nuitee
V
Viviana • family_with_children • us
8
Lovely stay with a fantastic pool and very helpful staff; the room could use a few improvement
Pros:

This is a place you go to for the pool—the hotel itself feels more like glamping, but the pool is so much fun. It’s large, warm, and has a great adjacent jacuzzi that makes it even more relaxing. The front desk staff was also lovely and very helpful, assisting me in finding a great room that made my stay even better.

Cons:

The room could benefit from better cleaning and would be improved with basic amenities like a coffee maker and complimentary water.

2026-03-26 • via Nuitee
J
James • couple • us
2
Management is very poor. If you have any problems you will have difficulty getting assistance.
Pros:

Great location within Palm Springs. Good diner attached to the property.

Cons:

Many mechanical problems including air conditioning and lights. Very poor guest support. No one available to assist with problems beyond business hours. My invoice was incorrect and I was met with indifference to my request for help.

2026-03-26 • via Nuitee
D
Daisy • couple • gb
1
Do not stay here
Pros:

Genuinely terrible hotel do not waste your money here

Cons:

The staff continuously lie to get you to not raise any concerns. The music is insanely loud all day. The sneaky charges on the bill are absurd

2026-03-26 • via Nuitee
B
Bryan • solo_traveller • us
9
2026-03-23 • via Nuitee
P
Pedro • couple • au
4
2026-03-21 • via Nuitee
K
Katherine • couple • us
7
Always love the Ace! Good vibes
Pros:

Great location! The ace is a Palm Springs staple :)

Cons:

Noisy at night if you’re staying around the swim club area. Rooms are good- a little small and stuffy. I know they had a remodel but I’m not sure if it was every building on the property.

2026-03-17 • via Nuitee
K
Kristin • extended_group • us
10
Pros:

Amazing staff, food, pool vibes and perfect for a desert vacay!

2026-03-16 • via Nuitee