Ace Hotel and Swim Club Palm Springs

Hotels
7.7 (645 reviews)
701 East Palm Canyon , Palm Springs , us

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice pool area
Cons:
High food prices
Loud music
Dated rooms

Categories

Cleanliness
7.3
Some rooms reported to be poorly maintained with sound insulation issues.
Service
8.8
Staff received positive mentions for their responsiveness.
Location
8.8
Great location mentioned, with a pleasant atmosphere.
Room Quality
7.3
Rooms described as dated and needing upgrades.
Amenities
8.3
Pool area and atmosphere were liked, but some amenities like coffee service were lacking.
Value for Money
6.8
Food and drink prices considered high relative to experience.
Food and Beverage
6.3
Food prices frequently criticized; restaurant deemed too expensive.
Overall Experience
8
Mixed sentiments lead to a balanced overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:12

Property Description

Modern Oasis in Palm Springs

Contemporary Comforts: Indulge in the stylish guestrooms equipped with modern amenities like flat-screen TVs, MP3 docking stations, and luxurious bath products, offering stunning views of the city, pool, or mountains.

Relaxation and Recreation: Unwind by one of the 2 outdoor pools or treat yourself to a rejuvenating massage at the full-service spa after a workout in the fitness center. The outdoor fireplace adds a cozy touch to your evenings.

Culinary Delights: Experience delectable American cuisine at King's Highway restaurant, sourced from seasonal and organic ingredients. End your day with a creative cocktail at The Amigo Room bar for a perfect evening.

Book now to experience the perfect blend of luxury and leisure at Ace Hotel and Swim Club in Palm Springs!

Important information:

The resort fee is applicable per room per night and includes wireless internet access, bicycle rentals and access to the swim club and the gym.

Parking is not Included in the resort fee and it will cost 10 USD + tax per car per night.

Guests under the age of 21 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.7
Based on 645 reviews
Cleanliness: 7.3
Service: 8.8
Location: 8.8
Room Quality: 7.3
Amenities: 8.3
Value for Money: 6.8
Food and Beverage: 6.3
Overall Experience: 8
M
mark • family_with_children • gb
5
UN ACE STAY. AVOID WEEKENDS WITH KIDS
Pros:

I’ve been to this property 8 times at least
Location wise it’s great but every time I go back it just feels so tired

Cons:

You can’t use the pool FRI SAT or SUN IF you have kids ? This is a new rule and it’s hugely poor, you’re paying for the “ swim club “ but you only get half the amenities - yet they are the most expensive nights ???

We were given 3 free passes to Palm Springs surf club as compensation which was kind (thank you Jono ) but the pssses do not work … FRI SAT OR SUN …


A black coffee is $10 ??
Across the street it’s $4.50

I get it if the hotel was so beautiful but honestly the amount of hair. Pimple patches and tissues floating in the pool are just really really poor.

The staff are great, I think they are doing a good job trying to make the place still fun, but honestly this place is tired and I don’t think the new management cares

2026-07-23 • via Nuitee
A
Angelica • family_with_children • se
7
2026-07-21 • via Nuitee
M
Moises • couple • us
2
Besides our incident, which I'm hope is reviewed by a hotel, the overall experience was OK
Pros:

It's a nice place. Nice pool good food good coffee spot.

Cons:

So my girlfriend and I stayed August 17 and checked out August 19 on our last night at around 2:30 in the morning. Someone opened our door and went into our room. I immediately was awake in fright and thinking this was a break-in, but the person said that they had given him the wrong key!

This happened the second time a few minutes later where I knocked on the door to tell the person to stop and then again a third time when he yelled back, "so sorry this is a mistake from the front desk. They keep giving me the wrong key."upon checkout that morning at 11 AM. We asked the front desk to see if there's anything we can do and there was nothing that could be done. The only thing that was reversed was a $50 service room charge for that day which was not acceptable I have submitted a claim for at least a day to be refunded, which I'm hoping is reviewed and acknowledged. I also do hope that there are learning opportunities for the front desk to ensure that this does not happen to any other person as this could have been worse.

2026-07-20 • via Nuitee
J
james • solo_traveller • us
8
2026-07-19 • via Nuitee
C
Caroline • extended_group • gb
8
Lovely hotel with a fantastic vibe. Great staff. Lots of fun, probably more suited to adults than families
Pros:

The vibe is fantastic, the staff are lovely. Really helpful and so kind. Lovely pool.
Good food offerings. Happy hour in the week. Great DJ’s at the weekends. Lots of fun!

Cons:

The pool is lovely but gets very busy during Fri, Sat, Sun - lots of day guests come in as there are DJ’s. I was a bit concerned about how clean the pool was especially as it’s open 6am to 2am. The room was lovely, cool tent like vibe. You have to request a clean if you want it done daily, floor of room doesn’t get mopped so is a bit dirty. The lovely room service staff will swap your towels though if you just ask for new ones. Location a bit off the main strip but on site restaurants and bars offering great pool side or diner breakfast, brunch and dinner offerings to suit everyone.

2026-07-15 • via Nuitee
K
kimberly • couple • us
10
Pros:

The property was so aesthetically pleasing, we had a great time everything was very clean.

2026-07-14 • via Nuitee
E
Erin Bocchino • family_with_children • us
6
$ave your Pennie$
Pros:

The pool is lovely - as always - and the location of the hotel is incredible. The pool(s) are great - despite them no longer allowing kids in the "main" pool, like before. The food is still delicious too.

Cons:

The pricing was insane this year - we have gone many times and this was wild. The photobooth also didn't work, which is a bummer, but not the hotel's fault. Kids aren't allowed in the main pool Friday - Sunday and there is a $100 pet fee that we weren't aware of upfront. Having gone before, this ended up being the most expensive trip solely due to the pool food cost(s). It was disappointing.

2026-07-06 • via Nuitee
M
Melodie • solo_traveller • gb
9
Great stay and lovely rooms.
Pros:

Great location. Helpful staff

Cons:

Pool music is usually loud. Made it difficult to relax there during the afternoon.

2026-07-05 • via Nuitee
J
Jan • couple • de
10
2026-07-02 • via Nuitee
B
Bryan • family_with_children • us
8
Great and classic hotel. Modern and trendy. Prices in diner are insane.
Pros:

Large beautiful property and nice rooms.

Cons:

Diner was stupidly expensive.

2026-07-02 • via Nuitee
J
Julie • family_with_children • gb
8
2026-06-27 • via Nuitee
M
M • couple • jp
9
2026-06-27 • via Nuitee
E
Emile • couple • es
7
Une vraie bulle hors du temps. Dommage pour l’extravagance du weekend qui rend l’expérience plus difficile…
Pros:

Le cadre le confort le service la vibe

Cons:

Le weekend de jour férié la piscine devient inutilisable et vraiment sale, pour cause de grosses fêtes. Je comprends c’est normal. Mais je pense qu’il faut prévenir la clientèle en amont
Car en semaine ça n’a plus rien à voir et c’est un vrai cocon

2026-06-26 • via Nuitee
M
Michelle • extended_group • us
10
Fun times with friends!
Pros:

The location to our event. All staff, bar, reception, restaurant were so kind and helpful. Our room was clean and loved where it waa facing the pool.

Cons:

I wasn't sure what the resort fee included and the pool water just a little too warm.

2026-06-23 • via Nuitee
S
Shawnda • extended_group • us
5
Check your bills. They had overcharged us about 400.00 on our room charges and I'm still fighting with them to get
Pros:

The property was nice and clean.

Cons:

That they had people there that didn't have a room there so the pool was so full you couldn't get in.

2026-06-21 • via Nuitee
H
Henry • solo_traveller • gb
6
2026-06-16 • via Nuitee
C
Christina • couple • us
10
2026-06-07 • via Nuitee
S
Silvia • couple • es
8
Si Te gusta la fiesta en la piscina, este hotel te gustará
Pros:

la piscina está muy bien, ambiente muy animado con música.

Cons:

no tiene incluido el desayuno

2026-06-07 • via Nuitee
K
Kilian • couple • de
9
2026-06-06 • via Nuitee
M
MELISSA • couple • us
10
Such a great staycation
Pros:

Clean and fun entertainment

Cons:

A little further from town than I would like

2026-06-04 • via Nuitee