InTown Suites Extended Stay Matthews NC - Indian Trail

Hotels
4.4 (10 reviews)
12076 Stallings Commerce Drive , Matthews , us

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Laundry
Facilities for disabled guests
Private parking
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Review Highlights

Pros:
Quiet
Cons:
Rooms are not as pictured
Unfinished room decor

Categories

Cleanliness
3.43
The rooms are not as pictured, so cleanliness is below expectations.
Service
4.9
Standard quality for this hotel tier.
Location
4.94
Standard quality for this hotel tier.
Room Quality
2.89
Unfinished just a bed and table; lacks decor as shown in pictures.
Amenities
4.92
Standard quality for this hotel tier.
Value for Money
4.88
Standard quality for this hotel tier.
Food and Beverage
4.93
Standard quality for this hotel tier.
Overall Experience
4.3
Overall rating as per expectations despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 11:16

Property Description

Convenient Location
Located in Matthews district, InTown Suites Extended Stay Matthews NC - Indian Trail is just a short distance from popular attractions like Pebble Creek Golf Course, Spectrum Center, and NASCAR Hall of Fame.

Comfortable Accommodations
Each air-conditioned room at the hotel is equipped with essential amenities including a desk, flat-screen TV, private bathroom, and fridge. Guests can also enjoy the convenience of bed linen and towels provided in every room.

Nearby Attractions
Explore nearby attractions such as SouthPark Mall and Mint Museum of Art, all within a reasonable distance from the property. With Charlotte Douglas International Airport just 31 km away, traveling to and from the hotel is a breeze.

Book your stay at InTown Suites Extended Stay Matthews NC - Indian Trail for a convenient and comfortable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

4.4
Based on 10 reviews
Cleanliness: 3.43
Service: 4.9
Location: 4.94
Room Quality: 2.89
Amenities: 4.92
Value for Money: 4.88
Food and Beverage: 4.93
Overall Experience: 4.3
A
Angela • solo_traveller • us
1
Pros:

Unfortunately I had a bad experience there because the room smelled like Marijuana and smoke. The pictures don't match to the place. They have stove but don't have any kitchen stuff to use. What's the purpose?

Cons:

I didn't like anything.

2026-07-21 • via Nuitee
I
Ivan • solo_traveller • us
9
Love it, would recommend
Pros:

Definitely worth the price!

Cons:

Afternoon on call guy is rude

2026-07-19 • via Nuitee
R
Roy • couple • us
10
2026-05-11 • via Nuitee
Z
Zach • solo_traveller • us
1
Pros:

Location

Cons:

Manager was extremely rude. I travel for work and chose to stay there because of the price and proximity to jobsite. I will gladly pay more and drive further than to ever stay another night on any property managed by him.

2026-04-28 • via Nuitee
J
Juan • couple • us
5
2026-02-27 • via Nuitee
K
Katrina • couple • us
5
Pros:

Quiet

Cons:

The rooms are not as pictured. Unfinished just a bed and table none of the decor that is shown in pictures.

2026-01-05 • via Nuitee
C
Christina • young couple • us
1
Bad
2024-11-15 • via Nuitee
D
Donald • review category business travellers • us
7
Good
2024-10-28 • via Nuitee
O
Oleksandra • family with young children • us
1
Bad
2023-11-02 • via Nuitee
B
Benton • solo traveller • us
3
Poor
Pros:

,no breakfast,no coffee,no towel exchange.

2023-10-15 • via Nuitee
P
Patricia • solo traveller • us
10
Exceptional
2023-07-05 • via Nuitee
J
Jasmine • family with young children • us
1
Horrible experience!
Pros:

Nothing

Cons:

Had to wait two hours for someone to check us in just to be told they didn’t have a room for our reservations! He said if we come back in TWO DAYS he could possibly have the two rooms that were “out of order” fixed on the spot! He was no help! Didn’t try to get me into another hotel! I drove 13 hours with one year old twins and my disabled mom just to be told “oh I was just fixing to call you” I asked for the manager and the joke was on me! HE WAS THE MANAGER! Do not recommend!!!! We literally brought groceries that spoiled bc we couldn’t stay there. We were out of even more money trying to find somewhere else to stay! AND I was two hours late for my event! I recommend quality inn across the road!

2023-03-09 • via Nuitee