Pestana Miramar Garden & Ocean Hotel

Hotels
•
Pestana Hotel & Resorts
8.1 (112 reviews)
Estrada Monumental , Funchal , pt

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Old room quality

Categories

Cleanliness
7.31
Some reviews mentioned cleanliness issues such as unpleasant smells and room condition.
Service
9.28
Staff were described as friendly and attentive, particularly at the front desk.
Location
9.32
The property was centrally located and easy to navigate.
Room Quality
6.77
Rooms were noted as old and outdated, with issues like old carpets and bathrooms.
Amenities
8.3
Good facilities available, including pools and recreational options, though some amenities were described just acceptable.
Value for Money
7.26
Mixed sentiments regarding pricing; many felt it was overpriced for the quality offered.
Food and Beverage
7.81
Food described as repetitive and lacking in child-friendly options.
Overall Experience
8.78
Overall a nice experience with positive moments but significant cons noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 08:36

Property Description

Classic Architecture and Stunning Views
This 4-star hotel, located near the beach and Funchal City Centre, offers classic architecture and picturesque views of the mountains and sea.

Luxurious Amenities for Relaxation
Guests can enjoy air-conditioned rooms with en-suite bathrooms, outdoor and indoor pools, a health club with a fitness centre, sauna, and hot tub. Indulge in massages, beauty treatments, and hairdressing services.

Gourmet Dining and Serene Gardens
Experience gourmet cuisine and fine wine at the on-site restaurant, unwind in the beautiful Miramar gardens with ocean views. Free WiFi in public areas and convenient private parking add to the comfort and ease of your stay.

Book now to experience the perfect blend of luxury and relaxation at Pestana Miramar!

Important information:

For bookings of 9 or more rooms, the hotel will charge a nonrefundable prepayment of 50% of the entire reservation on the guest's credit card.

Please note that rates including dinner do not include drinks.

If you are traveling with your pet, please contact the hotel before your arrival for information on availability, prices, and admission restrictions.


Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 10 per day.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 112 reviews
Cleanliness: 7.31
Service: 9.28
Location: 9.32
Room Quality: 6.77
Amenities: 8.3
Value for Money: 7.26
Food and Beverage: 7.81
Overall Experience: 8.78
K
Katarzyna • family_with_children • pl
8
Pros:

Dobre jedzenie, lokalizacja, spore pokoje rodzinne.

Cons:

Dopłaty do kolacji- nawet za wodę. Woda do śniadania śmierdziała chlorem.

2026-01-31 • via Nuitee
A
Andre • couple • de
10
Pros:

Super Lage.schickes Hotel.sehr gutes Preis Leistungs Verhältnis

2026-01-27 • via Nuitee
R
Rose-Marie • couple • ch
6
fantastischer Garten
Pros:

Sehr schöner Essbereich im Freien neben dem Swimmingpool.

Cons:

Das Buffet war nicht schlecht (gute Auswahl), aber das Essen war nicht immer sehr warm. Meiner Meinung nach schloss es zu früh (schon um 21:30 Uhr).
Ich habe mich an der Balkontür verletzt – ich konnte das Schloss nicht aufschliessen. Ich habe mir in den Finger geschnitten. An der Rezeption wurde mir Erste Hilfe geleistet. Ich bekam ein anderes vergleichbares Zimmer, aber leider wurde mir kein Upgrade angeboten – das fand ich nicht ganz angemessen.

2026-01-19 • via Nuitee
Y
Yuriy Pres • family_with_children • ua
9
Pros:

Дуже комфортний готель з великою територією.

Cons:

Важко отримати резерв ресторанів.

2026-01-13 • via Nuitee
D
David • solo_traveller • us
6
Room with a view that needed a little work
Pros:

Location, parking, staff , lovely common areas
Balcony offered great views of the harbor and hillsides.
Elevators were fast tho small

Cons:

Rooms very dated with no working refrigerator or in room coffee. Bed quite uncomfortable. Told we had to wash our own dishes but no facilities to do so. Found dish detergent at nearby Mercado.

2026-01-08 • via Nuitee
P
Paulo • family_with_children • nl
7
Wonderful staff, modernization needed
Pros:

The staff here are truly incredible! They went above and beyond to ensure our stay was perfect. From a personalized check-in - where Fabio was absolutely amazing with my kids - to a wonderful birthday breakfast celebration for my wife, every detail was handled with care. Thank you for everything!

Cons:

While the service was excellent, the rooms could benefit from some updates, such as replacing the dated corded phones and installing USB charging ports. Additionally, the indoor pool felt a bit chilly at 22°C and lacked amenities for children. We also noticed that the Wi-Fi connection was quite weak in the pool area

2026-01-07 • via Nuitee
A
Alec • family_with_children • ie
6
New Years Eve in Funchal
Pros:

The property is amazing with gardens and pools. The service and staff are exceptional, and the food was amazing.

Cons:

The rooms are a major letdown in that they have outdated, old, and used furniture, very used towels, and bed linen. They are extremely basic and not up to the standard of a Pestana Group hotel. They need a major refurbishment in the rooms and to change all the decor, especially the curtains (dirty and outdated), scratched walls and scuff marks. In all, the rooms were a major letdown. We had stayed in 2 different rooms, and both were equally disappointing.

2026-01-02 • via Nuitee
A
Ana • family_with_children • im
10
2026-01-02 • via Nuitee
A
Alan • family_with_children • gb
2
2026-01-01 • via Nuitee
S
Steve • couple • gb
10
Great hotel with pool, gardens and a pleasant walk into Funchal centre
Pros:

Great location and facilities - good food and dining options.

Cons:

The gym equipment is very tired and needs updating.

2025-12-17 • via Nuitee
E
Erika • couple • dk
9
2025-11-16 • via Nuitee
J
James • family_with_children • gb
8
2025-10-29 • via Nuitee
M
Mya • extended_group • gb
7
The overall experience was really nice. We had a lovely time and would go back again. The one thing we would like to rep
Pros:

The property was in a good location. It was clean and had good facilities.

2025-10-13 • via Nuitee
P
Pascal • couple • lu
9
2025-10-07 • via Nuitee
F
Fernanda Sofia • family_with_children • pt
10
2025-10-06 • via Nuitee
S
Saken • family_with_children • kz
10
Pros:

Персонал очень дружелюбный на стойке регистрации особенно!

Cons:

Старые номера, неприятный запах в номере, рванная тюль, хотя персонал сразу заменил их.

2025-10-02 • via Nuitee
E
Erwin • couple • de
9
Es war klasse
Pros:

Spitze

Cons:

Nichts

2025-09-30 • via Nuitee
J
jorge • family_with_children • pt
8
2025-09-19 • via Nuitee
E
Emma • family_with_children • pt
5
Ok if you want to be in a holiday resort
Pros:

The facilities were on but everything was an add on

Cons:

Tired and pricey for what you get

2025-09-14 • via Nuitee
E
Emma • family_with_children • pt
6
Pros:

It was centrally located and easy to get around

Cons:

Small cramped rooms for the price and very dated

2025-09-11 • via Nuitee