UK Inn Guest House

Hotels
6.9 (47 reviews)
56 Kannathiddy Road , Jaffna , lk

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Tour desk
Soundproof rooms
Car hire
See all facilities

Review Highlights

Pros:
Good value for money
Friendly staff
Cons:
Dirty rooms
Poor service at check-in

Categories

Cleanliness
4.54
Multiple reviews indicate dirty rooms and unsatisfactory cleaning.
Service
9.01
Staff member in the morning was kind and helpful, although initial service was poor.
Location
9.05
Proximity to the temple and transportation is highly appreciated.
Room Quality
4.5
Several complaints about room conditions including smells and maintenance issues.
Amenities
6.53
Basic amenities available, but complaints about the state of the fridge and lack of essentials.
Value for Money
7.49
Some guests found it to be a fair price, though overall conditions detracted from this.
Food and Beverage
7.54
Limited food and beverage options available; decent location for nearby options.
Overall Experience
6.51
Mixed reviews with significant issues affecting the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:55

Property Description

City Views and Terrace
Experience breathtaking city views from our terrace, perfect for unwinding after a day of exploring.

Convenient Amenities
Enjoy room service, a 24-hour front desk, and personalized tour arrangements for a hassle-free stay.

Nearby Attractions
Explore Jaffna's iconic landmarks such as Jaffna Fort and Nallur Kandaswamy Temple just a short distance away.

Book your stay at UK Inn Guest House for a memorable experience in Jaffna.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

6.9
Based on 47 reviews
Cleanliness: 4.54
Service: 9.01
Location: 9.05
Room Quality: 4.5
Amenities: 6.53
Value for Money: 7.49
Food and Beverage: 7.54
Overall Experience: 6.51
P
phil collin solo_traveller fr
6
Pros:

Juste à coté du Supermarché, c'est pratique.

Cons:

Bruyant et poussiereux

2026-02-13 via Nuitee
L
Lara extended_group pt
4
2026-02-10 via Nuitee
H
Herbert solo_traveller at
7
2026-01-11 via Nuitee
M
mayooran solo_traveller ca
2
its not worth it ....
Pros:

close to temple...

Cons:

hot water not working / Balcony is not a private its common for over 20 rooms..../ no elevator / mosquito and ant in the room
and towel is old and damaged.......

2026-01-03 via Nuitee
T
TAMILARASAN solo_traveller my
10
A comfortable, clean, and affordable stay with outstanding service and friendly staff.
Pros:

I liked the cleanliness, comfort, and excellent service. The room and attached washroom were very clean, the bed was comfortable like a five-star hotel, and the TV was a nice addition. Although I paid a small amount, the quality exceeded my expectations. I especially appreciate the staff member Dilu, who was very friendly, polite, and helpful throughout my entire stay. He guided me on places to visit in Jaffna and showed excellent customer service skills.

Cons:

There was nothing I didn’t like during my stay.

2025-12-27 via Nuitee
D
Dinesh solo_traveller lk
8
Pros:

value for money

Cons:

car parking

2025-11-14 via Nuitee
K
K solo_traveller gb
10
2025-09-11 via Nuitee
R
Ravi extended_group lk
1
Stay away from this smelly place
Pros:

Only Cargills food city is next door 🤪

Cons:

No proper reception- they had no idea about the booking made via booking .com. Booked 9 rooms but got only 8. They had given out the other 😡. Extremely smelly rooms even with the A/C . The deluxe queen room the water comes out of the bathroom into the room. Some rooms the bathrooms were unclean .Bedsheets were dirty with handprints. Nothing what was told was there in the room not even a kettle. The place had only 2 plates to offer a group of 14. The garbage bins are kept in the so called lobby. No changing of towels etc. Better to take ones towel. The fridge was a disaster and was smelly😡 we stayed for 2 nights 3 days. It was a nightmare. never ever book this place.

2025-08-28 via Nuitee
J
Jo extended_group lk
7
No frills budget hotel
Pros:

Good sized rooms; our room was upgraded so we had direct use of the balcony which was great as the other rooms had no external windows. The bathrooms were a little smelly so make sure you close the door. Kettle, cups etc and wifi were all available on request. A handy supermarket next door and terrific bakery and eatery ‘Rice and Spice’ around the corner.

Cons:

Staff can be hard to find (but accommodating)

2025-08-16 via Nuitee
G
Giuliano solo_traveller it
1
RUN AWAY.
Pros:

They accepted to refund back my second night when I left after the first. The morning staff was very kind and sorry.

Cons:

Absolutely terrible staff when I arrived, as announced and accepted, at 23.00. Asked me to pay in advance to see the room. It was in disgusting hygienic conditions. I had to beg for a towel soap and toilet paper. In the end the guy gave me soap and a towel from a messy pile thrown on his desk and said that for the paper I had to wait the morning. The door didn't close properly. There were stains on the bed, bathroom door and furniture and mold on the floor. The wall of the bathroom was chipped. The sink dirty.

I repeat tho, the staff in the morning was the kindest I have met in this trip. Absolutely sorry they have to work in this environment.

Btw I also begged Booking.com assistence and after 3 days still no answer.

2025-08-14 via Nuitee
R
RobertaC* solo_traveller it
9
Pros:

Great position, close to the public transport (railway and bus stand are at a few minutes walking distance) and to Jaffna market. There is also a supermarket next door, open until 22.

2025-08-14 via Nuitee
D
Deanne solo_traveller ca
7
simple room
Pros:

good location, simple room, able to add one night

Cons:

There was a smell in the room that I couldn't air out.

2025-08-10 via Nuitee
R
Rory solo_traveller au
1
Se*ually assaulted
Cons:

Stayed for a single night towards the end of June. Not sure if the primary owner was absent, but there was a young male staff member running the place, who se*ually assaulted me after showing me up to my room.. Steer clear, especially if you're a solo traveler

2025-08-10 via Nuitee
S
Subash solo traveller lk
4
Disappointing
Pros:

Only the quietness

2025-08-01 via Nuitee
V
Viraj review category business travellers au
2
Very poor
2025-07-28 via Nuitee
D
Doreen with friends nz
4
Disappointing
Pros:

Good location in centre of city

Cons:

It was dirty. We booked for 2 nights but ended up leaving after 1. There were 3 of us. Each had a single deluxe room. The rooms were dirty and we did not feel comfortable there.

2025-07-20 via Nuitee
K
Kian solo traveller ca
10
Exceptional
2025-06-25 via Nuitee
W
Wije solo traveller cn
8
Nice stay
Pros:

Next to a supermarket

Cons:

None

2025-06-05 via Nuitee
R
Rajeswaran solo traveller in
6
Pleasant
2025-05-13 via Nuitee
P
Prabath solo traveller lk
8
The hotel’s location was convenient, close to local attractions and restaurants.
Pros:

The hotel’s location was convenient, close to local attractions and restaurants. Overall, I highly recommend UKINN to anyone looking for a relaxing and enjoyable stay.

Cons:

Nothing

2025-05-12 via Nuitee