CASA ALDAMA- Style & Convenient Apartments

Hotels
8.3 (18 reviews)
Juan Aldama , Cancún , mx

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Non-smoking throughout
Private check-in/check-out
Outdoor furniture
First aid kit available
Invoice provided
Free wired internet
See all facilities

Review Highlights

Pros:
Good location
Excellent service
Well-equipped kitchen
Cons:
Noise issues
Low water pressure
Inadequate kitchen utensils

Categories

Cleanliness
7.55
The apartment was clean and well-kept, but there were complaints about noise and water pressure.
Service
9.05
Staff was excellent and kind, with prompt communication and a thoughtful welcome.
Location
9.05
Good location close to stores and restaurants, convenient to have public transport nearby.
Room Quality
7.05
Rooms were not very soundproof and had low water pressure, affecting overall comfort.
Amenities
8.55
The kitchen was tidy and well-equipped for a short stay, included essentials like a washer and dryer.
Value for Money
8.05
Standard value considering location and amenities, but noise issues detracted from overall experience.
Food and Beverage
8.55
No specific comments on food and beverage, considered standard quality for this hotel tier.
Overall Experience
8.55
Overall nice and cozy apartments, some issues but compensated by location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 16:25

Property Description

Prime Location in Cancún
Experience the convenience of being just steps away from Puerto Juarez Beach and Playa Blanca, with easy access to Cancun's top attractions.

Modern & Comfortable Accommodation
Enjoy stylish apartments with free WiFi, air conditioning, flat-screen TVs, and fully equipped kitchens. Some units offer stunning lake views and private balconies.

Family-Friendly Amenities
Our aparthotel features family rooms, a picnic area, and thoughtful touches like bed linen, towels, and complimentary toiletries for a comfortable stay.

Ready to make unforgettable memories in Cancún? Book your stay at CASA ALDAMA- Style & Convenient Apartments now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 18 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 7.05
Amenities: 8.55
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 8.55
J
Jenna couple mx
9
The house was nice. They just need to repair a lot of stuff in the home.
Pros:

It was a very nice property, it was very comfortable as well.

Cons:

There’s a list of things that they need to fix, in the bathroom the window is broken. I had to use a hair tie to close it. Also, the faucet is broken. They just pushed the shower handle back onto the part to that’s connected to the wall an handle. Also in the kitchen sink the left knob doesn’t work to turn on water. Also, the front door frame has a crack in it so you can see inside the house a little bit. The couch was also broken, but still usable it’s just uncomfortable. The Wi-Fi would keep cutting off and it wouldn’t work for long periods of time. Another thing that I think they could do better at is cleaning all the stuff in the home before new people arrive. When we tried to cook a lot of the pans, had dust and dirt inside of them. Some other plates and cups were dirty. The blender still had old food in the lid. When we arrive, we cleaned absolutely everything. We washed all the dishes and pots and pans due to them being dirty. The house was amazing even though all the problems. I would still stay there again. I just wish that they fix all the things that are broken as well clean a little more.

2026-02-26 via Nuitee
D
David couple us
6
Pros:

good location close to stores and restaurants

Cons:

kitchen was not well stocked with utensils, garbage can was small. rooms not very sound proof

2026-01-20 via Nuitee
H
Hugo couple fr
1
No lo recomiendo bajo ninguna circunstancia
Pros:

La zona

Cons:

⚠️ Alojamiento inseguro, insalubre y engañoso. No lo recomiendo en absoluto.

Me alojé en CASA ALDAMA a partir del 8 de diciembre y la experiencia fue muy negativa desde el primer momento.

1. Problemas graves de seguridad
A la llegada, la cerradura electrónica de la entrada principal no funcionaba. Según la propietaria, la puerta debía permanecer abierta día y noche, ya que el teclado no funcionaba. Esto significa que cualquiera podía entrar libremente en la residencia, lo cual es totalmente inaceptable.

Además, varias ventanas y puertas del apartamento no se podían cerrar correctamente:
– Ventana del baño rota
– Puerta/ventanal del dormitorio sin sistema de cierre
– Acceso posible al apartamento desde la terraza/balcón

Por motivos de seguridad, tuve que llevar conmigo mis objetos de valor (pasaporte, ordenador, etc.) cada vez que salía, lo cual generó mucho estrés.

2. Alojamiento no conforme al anuncio
El apartamento no corresponde a las fotos del anuncio. Se presenta como luminoso y ventilado, pero en realidad es un apartamento en semisótano, muy oscuro y con falta total de ventilación natural.

No hay ventanas que den realmente al exterior; al abrirlas, el interior del apartamento queda totalmente expuesto a los demás huéspedes, ya que da directamente a la entrada principal.

3. Insalubridad y mal estado general
– Fuerte olor a humedad y moho
– Ambiente muy húmedo y poco saludable
– Apartamento sucio, viejo y con manchas
– Grifería de la ducha rota (hubo que usar una herramienta para poder ducharse)

Tras una noche de fuertes lluvias, el apartamento se inundó, con agua en la cocina y el salón.

4. Servicios no proporcionados
El wifi no funcionó durante más de 3 días, es decir, durante la mayor parte de la estancia, a pesar de estar incluido en el anuncio.

Conclusión:
Este alojamiento es peligroso, insalubre y engañoso. No cumple con los estándares mínimos de seguridad ni con lo anunciado.

2025-12-14 via Nuitee
K
Kateryna couple ua
8
Overall, these are nice and cozy apartments in a great location — close to downtown and shops. The place is in good cond
Pros:

fast communication, good location, excellent WiFi, all necessary staff was offered

Cons:

there were not enough towels, there was a very strong smell of moisture, there were plumbing breakdowns

2025-11-06 via Nuitee
C
Calvin couple us
9
Pros:

Great property, very convenient to have a kitchen and especially a washer AND dryer, made laundry so much quicker. staff was excellent and kind.

2025-08-31 via Nuitee
O
Orlando Hector couple ar
10
Pros:

La tranquilidad del lugar, cerca de la terminal de bus 1, el lugar muy limpio y comodo. Pero sobre todo debo agradecer a Michele por extender nuestra estadía y ser muy amable y servicial con nosotros ante cada requerimiento.

2025-07-04 via Nuitee
S
Svitlana solo traveller us
4
Clean, but the noise, low water pressure, and lack of light made the stay disappointing.
Pros:

The welcome was warm and thoughtful — arriving to a cool, air-conditioned room with music playing was a lovely touch.

The kitchen was tidy and clean, with all the basics you might need for a short stay.

The bed was clean and well-kept (though a bit firm, see below for more).

Cons:

The keypad entry system was confusing. It would be much easier if the host provided a short video tutorial on how to use it.

The apartment is significantly darker than it appears in the photos — there are no natural light sources, which makes it feel closed in.

Construction noise in the area was loud and continued after typical working hours. Combined with the street noise, it was not a peaceful place to rest.

Noise from the street at night made it hard to get quality sleep.

The water pressure in the shower was very low — washing hair (especially for women with longer hair) was difficult to impossible.

The photos felt misleading, especially in terms of lighting and overall atmosphere.

2025-06-14 via Nuitee
I
Ionela group gb
9
Superb
Cons:

There was mouldy smell .

2025-05-30 via Nuitee
M
Marian young couple us
7
Good
2025-04-26 via Nuitee
E
Eri solo traveller ca
3
I wouldn’t recommend it.
Pros:

The room was clean.

Cons:

The lock on the entrance door is broken and doesn’t close properly. When going out, I have to leave it unlocked, which compromises security. The location isn’t good, so it’s necessary to use a taxi. I can’t go out at night. The shower’s water pressure is weak. Power outages occur.

2025-02-25 via Nuitee
M
Mariia young couple ca
9
I recommend providing complimentary earplugs to improve the stay, as well as a basic cleaning kit (a broom, a dustpan, a
Pros:

An excellent place to stay if you plan to spend most of your time outside. Great Wi-Fi, uninterrupted water supply, a powerful air conditioner, and a small kitchen with all the necessary amenities and utensils. One free cleaning during your stay.

Cons:

The soundproofing is very poor. At any time of the day or night, you can hear what’s happening outside and in the neighboring apartments (especially loud if there’s a family with small children next door). Even with the windows and doors closed.

2025-02-17 via Nuitee
R
Rouving solo traveller us
8
Very good
2025-01-03 via Nuitee
R
Rushane group jm
10
Exceptional
2024-12-14 via Nuitee
N
Nik solo traveller ae
7
Good
Pros:

quiet location. apartment spacious and clean. not directly central, but has an amazing taqueria right around the corner, and several local restaurants within a 5 minute walk. Taxi to center is 80 pesos

Cons:

day 1 lost electricity for a few hours. owner was responsive though and helped sort. day 2 lost hot water. day 3-7, lost water for a few hours every day. owner worked on resolving this though and was responsive throughout.

2024-12-11 via Nuitee
D
Deonne young couple au
10
Exceptional
2024-11-24 via Nuitee
M
Maria group gb
10
Exceptional
2024-10-22 via Nuitee
R
Rustem review category business travellers ru
10
Overall, a nice place with necessary things for a basic life with nice people around!
Pros:

The place is clean and nice. You will have all of the necessary utilities for both cooking and bathing. The owner was in a contact all the time and was responding quickly if we needed something. Special thanks to Maria - the housekeeper of the place - she has done a great job in cleaning.

2024-07-21 via Nuitee
R
Ricardo review category business travellers us
10
Exceptional
Pros:

Amazing apartment with incredible location. Response was immediately and check in was pretty quick.

2024-05-02 via Nuitee