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Facilities
Property facilities
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Terrace
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Family rooms
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BBQ facilities
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Lift / Elevator
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Hot tub/Jacuzzi
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Massage services
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Non-smoking throughout
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Shuttle service (additional charge)
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Concierge service
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Infinity pool
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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24-hour security
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Security alarm
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Television in common areas
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Free wired internet
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Snack bar/deli
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Golfing on site
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Scuba diving on site
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Snorkeling on site
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Fitness facilities (surcharge)
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Internet access
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Exercise/lap pool
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Japanese garden
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Fishing nearby
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Horse riding nearby
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Swimming nearby
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Rooftop garden
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Kaab South Beach by The Spot Rentals in Playa del Carmen offers air-conditioned units with free WiFi, just steps away from the beach. The rooftop pool provides a perfect spot to unwind and enjoy stunning sea views.
Family-Friendly Amenities
With family rooms and a barbecue area, this 4-star aparthotel caters to guests of all ages. The property ensures full-day security and even features a lift for convenience.
Convenient Facilities
Indulge in the snack bar and bar, or spend leisurely hours in the garden. Each unit comes with a private bathroom, flat-screen TV, and free toiletries, ensuring a comfortable stay for every guest.
Book your stay at Kaab South Beach by The Spot Rentals for a memorable beach getaway in Playa del Carmen!
The cleaning service is done every 4 days starting on the next day after the check in day and will include a change of towels.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Location
Guest Reviews
Buena ubicación, espacioso y cómodo
El administrador no responde los mensajes que se le enviando cuando tienes dudas
Me gustó el confort de la habitación, habitación totalmente equipada, la ubicación, la tranquilidad y la terraza.
Los sillones de la terraza estaban sucios.
Los de recepción no te da mucha información, es todo vía mail
Vraiment tout, magnifique hôtel rien à redire
Rien tout était parfait
Location is decent
Cleanliness, additional to clean already dirty sheets and duvet, thin walls, loud neighbors above unit throughout day.
Good value for money. Excellent location. Loved the pool
Maybe have extra blankets for bed as it gets a bit cold at night
Location
The main breaker kept popping as soon as we used the hot water for a bit of time (like showers). The attendant was unilingual Spanish, so that delayed things a bit as she had to use a translator on her phone. Unfortunately the road in front is closed so our transport could not find us and we had to take a taxi to Cancun airport.
nice room size and common area
plunge pool was tiny and not clean.
It was central to the down town.
It wasn’t clean.
The room was spacious, the bed was huge, and the rooftop lounge area was really cute! You don't see too much of the ocean from the room because of another building and other structures in front, but the view is a bit better from the rooftop.
The organization of the hotel disrupted the flow of our stay. At no point before my stay was I notified that I needed a four digit pin to access the room. When I arrived, I searched through my emails, Booking.com messages, and Whatsapp, and did not see a pin. The front desk concierge told me they did not have access to this information and told me I needed to contact the manager. I arrived during normal business hours, but the manager took a while to get back to me. Overall, it took an hour to gain access to our room.
Another thing was that we were told towels would be changed every 4 days. This is their housekeeping policy written on the site. However, this did not happen, and when my friend and I asked the front desk staff if we could have two fresh towels, they said they did not have access to the towels.
On our last morning, we ran out of Mexican pesos to pay our taxi driver for our ride to the airport. We asked the front desk staff once again if there was any way they could help us, either by exchanging cash for us and having us e-transfer them, or accepting USD from us (more than the cost of the fare), paying our driver on our behalf, and then exchanging it for themselves later on as our driver was waiting and we did not have time to run to an exchange place. While I understand that us running out of pesos is not their fault, I was overall not impressed with the lack of effort from the front desk staff to help with anything at all during the five nights we stayed over. I'm a bit confused as to what their roles are at the building, if not supporting the guests.
The location is the only positive aspect of this place.
I am extremely disappointed with my experience at Kaab South Beach in Playa del Carmen (Apartment 407). The room did not match the description—what was supposed to be a private 2-bedroom, 2-bathroom unit turned out to have an unsealed internal door connecting to another room, causing severe noise and privacy issues. Despite multiple complaints, the hotel was unhelpful and eventually offered a 12% refund, which I found inadequate. Worse still, they never processed this refund, and they have since stopped responding to my messages altogether. I am still waiting for the refund they promised, and their lack of professionalism and customer service is unacceptable.
Perfect location very central, close to food, shops and playacar beach
Jacuzzi on roof was out of service most days due to maintenance.
Wished our patio plunge pool was better maintained , and we had more frequent suite cleaning. Our suite was only cleaned once during our 10 night stay
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