Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Hot tub/Jacuzzi
Massage services
See all facilities

Review Highlights

Pros:
Comfort of the room
Nice location
Well-equipped room
Nice terrace
Cons:
Dirty terrace furniture
Limited information from reception
Cleanliness issues

Categories

Cleanliness
5.95
Cleanliness was mentioned negatively regarding dirty sheets and duvet.
Service
7.95
Reception service received mixed reviews; standard quality for this hotel tier.
Location
8.45
Location is decent, providing access to nearby attractions.
Room Quality
8.45
The comfort of the room was praised; it was fully equipped.
Amenities
8.45
Amenities like the terrace were highlighted positively.
Value for Money
8.15
Overall value perceived as good relative to the comfort provided.
Food and Beverage
7.95
Food and beverage not specifically mentioned; assumed standard quality.
Overall Experience
7.85
Overall experience was good with a few highlights and drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:33

Property Description

Luxurious Accommodation
Kaab South Beach by The Spot Rentals in Playa del Carmen offers air-conditioned units with free WiFi, just steps away from the beach. The rooftop pool provides a perfect spot to unwind and enjoy stunning sea views.

Family-Friendly Amenities
With family rooms and a barbecue area, this 4-star aparthotel caters to guests of all ages. The property ensures full-day security and even features a lift for convenience.

Convenient Facilities
Indulge in the snack bar and bar, or spend leisurely hours in the garden. Each unit comes with a private bathroom, flat-screen TV, and free toiletries, ensuring a comfortable stay for every guest.

Book your stay at Kaab South Beach by The Spot Rentals for a memorable beach getaway in Playa del Carmen!

Important information:

The cleaning service is done every 4 days starting on the next day after the check in day and will include a change of towels.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:

Location

Guest Reviews

7.9
Based on 113 reviews
Cleanliness: 5.95
Service: 7.95
Location: 8.45
Room Quality: 8.45
Amenities: 8.45
Value for Money: 8.15
Food and Beverage: 7.95
Overall Experience: 7.85
M
Marta solo_traveller pt
10
Pros:

Funcionários muito prestáveis e um espaço excepcional.

2026-04-18 via Nuitee
K
Keith couple us
10
A perfect place to stay in Playa del Carmen!
Pros:

We love the Kaab apartments. Have stayed in the building 3 times, and this may have been our favorite. Nice having a bedroom separate from the living area. Only 2 of us, but would be perfect for a family of 3 or 4. Liked the balcony overlooking the airport, seeing the planes take off. (Noise from airport not a problem as it’s only used a few times during daytime hours) A very quiet, comfortable sleep. Everything new, and clean. Full kitchen. Spacious bathrooms. Beautiful rooftop pool. Kind staff at the front. And the location can’t be beat, as it’s only a 5 minute walk to 5th Ave, yet in a quiet area. Oxxo on corner, Chan Pan a block away for a great breakfast. Self check-in was simple, and hosts had good communication. Would definitely recommend.

Cons:

No complaints.

2026-04-17 via Nuitee
T
Tiffani couple us
9
2026-04-12 via Nuitee
P
Pierre-André couple ca
10
2026-04-08 via Nuitee
P
Patric extended_group de
5
2026-04-05 via Nuitee
D
Donna couple ca
8
Very affordable, convenient stay in spacious studio.
Pros:

Excellent front desk. Beautiful heated pool with great view. Spacious studio.

Cons:

No toaster, iron, spatula. Safe did not work. Could use an extra hand towel tea towel, and dishcloth. Only 1 teaspoon. Bathroom is very poorly lit. Bring a light you can use. Balcony for 311 is on the street and noisy.

2026-03-31 via Nuitee
K
Kateryna family_with_children ca
5
Uncomfortable 2-bedroom suite. Very noisy, with construction in front of the balcony. The bathroom has no door and poor
2026-03-31 via Nuitee
R
Ronald solo_traveller cl
10
Bueno!
Pros:

La terraza está increíble, el departamento estaba limpio y lindo. Tenía los utensilios necesarios para cocinar.

Yo lo tomé con 60% de descuento por lo que creo que está bien. Pero si hubiese tenido que pagar el valor total hubiera exigido más.

Cons:

Las camas rechinan demasiado, son un poco incómodas. Y a mi llegada el anfitrión no me había enviado la info, por lo que tardé unos 30 min en poder ingresar. Todo el resto Ok.

2026-03-25 via Nuitee
L
Luis Alejandro extended_group mx
10
Pros:

El roof top

Cons:

Un poco lejos

2026-03-12 via Nuitee
N
Nathalie couple us
1
0/10 - Hospitality options are plenty in Playa del Carmen, choose wisely, walk away.
Pros:

We regularly travel to Playa del Carmen for dental work, living only a 2h flight away, and decided to try this property for a change.
The building has attractive architecture and a convenient location. The rooftop pool is a nice feature if you disregard the construction that obstructs the view. At $107 per night, we expected at least a decent, functional stay.
The overall bad experience offset these small good points, unfortunately.

Cons:

1. Noise amplification: The construction turns every sound into a tenfold echo chamber. Children screaming, intoxicated guests returning late, dog barking inside a room early morning/late night, furniture dragged overhead—the disturbance is constant.
2. Zero bathroom privacy: There is no door to the bathroom and the toilet is enclosed by a glass panel with a visible one-inch gap resulting in a complete lack of privacy.
3. Inadequate and stingy amenities Provided low quality shower gel was barely sufficient for a couple on a 2 nights stay.
4. The unattended lime scale buildup on the faucet and shower head is not only unattractive, it reduces an already weak water flow.
5. The lighting in the bathroom, above the sink, is minimal and very insufficient.
5. The mattress is very cheap and low quality. It results in short nights and severe back pain every morning. The bedsheets appeared questionably cleaned (yellowish stains here and there).
6. In a country where tap water is not recommended, not 1 small complimentary bottled water was provided on arrival.
7. Kitchen was equipped with the cheapest microwave, it took 4 minutes to get a cup of water warm, not even hot.

The decisive factor confirming gross incompetence occurred after checkout.
We accidentally left behind a decades-old teddy bear (it fell behind the pillows we tried to piled up due to the dreadful bedding). We departed at 11:00 AM; the room was cleaned immediately. When we inquired that evening, staff confirmed it had been found, but deliberately discarded by the cleaning team because it “looked old.” No attempt was made to retrieve it or contact us. Follow-up messages received no further reply.

Discarding a guest’s lost property without due process violates elementary hospitality standards.

This incident perfectly encapsulates the property: superficially presentable, but operated with astonishing lack of the most basic professionalism at all levels.

2026-03-04 via Nuitee
J
Jana family_with_children cz
8
Ubytování na velmi krátký pobyt je dostačující
Pros:

Dobra poloha

Cons:

Špatná domluva s personálem

2026-03-02 via Nuitee
M
Muri GM couple es
6
Pros:

Ubicación y el espacio de la habitación

Cons:

Toallas rotas, poco papel higiénico y ningún espacio donde poder tender la ropa de la lavadora

2026-02-26 via Nuitee
T
Torben couple de
8
good location but too noisy
Pros:

The location and the roof top

Cons:

The room is too noisy to the next room. People coming home and speaking at 3am normal was like being next to you.
The pricing in booking was misleading

2026-02-23 via Nuitee
S
Sebastian extended_group cl
8
Buena
Pros:

Buena ubicación, espacioso y cómodo

Cons:

El administrador no responde los mensajes que se le enviando cuando tienes dudas

2026-01-26 via Nuitee
L
Laura solo_traveller es
10
Pros:

Me gustó el confort de la habitación, habitación totalmente equipada, la ubicación, la tranquilidad y la terraza.

Cons:

Los sillones de la terraza estaban sucios.
Los de recepción no te da mucha información, es todo vía mail

2026-01-20 via Nuitee
S
Santiago couple fr
9
2026-01-18 via Nuitee
M
Miguel Angel couple gb
10
2026-01-14 via Nuitee
G
Gustavo extended_group mx
10
2026-01-09 via Nuitee
J
Judith couple de
9
2026-01-02 via Nuitee
E
Erinn family_with_children de
7
2025-12-05 via Nuitee