Sarova Whitesands Beach Resort & Spa, Mombasa

Hotels
8.5 (882 reviews)
Along NyalI, Malindi Highway , Mombasa , ke

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Clean rooms
Excellent amenities
Cons:
Check-in process could be improved
Issues with room assignments

Categories

Cleanliness
7.96
Rooms are kept very clean.
Service
8.93
Staff are friendly, although check-in could be faster.
Location
8.97
Directly on the oceanfront.
Room Quality
7.92
Rooms are good sized and clean, but some issues with room assignments.
Amenities
8.95
Great variety of pools and activities.
Value for Money
8.41
Pricing aligns with the service experienced.
Food and Beverage
8.46
Good food variety and quality.
Overall Experience
8.43
Overall a very enjoyable stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 05:57

Property Description

Luxurious Accommodations
Sarova Whitesands Beach Resort & Spa offers air-conditioned rooms with stunning ocean, pool, or garden views. Each room is equipped with modern amenities such as satellite TV, a minibar, and tea-and-coffee-making facilities. The cozy beds are draped in mosquito nets for a peaceful night's sleep.

Dining and Entertainment
Indulge in a culinary journey at the resort's various dining options. From the casual Minazi Café and upscale Lido Lounge to the vibrant Cocos Beach Bar, there is something to satisfy every craving. End your day with a beachside disco at Cocos Beach Bar for a night to remember.

Relaxation and Activities
Unwind at the spa with a rejuvenating beauty treatment or stay active at the well-equipped gym. With 4 outdoor swimming pools and a range of water sports available, guests can enjoy the ultimate beach experience. Additionally, the resort can arrange exciting excursions to nearby attractions for a memorable stay.

Book your stay at Sarova Whitesands Beach Resort & Spa for an unforgettable beachfront getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

8.5
Based on 882 reviews
Cleanliness: 7.96
Service: 8.93
Location: 8.97
Room Quality: 7.92
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 8.46
Overall Experience: 8.43
G
Gatare couple rw
8
2026-08-29 via Nuitee
R
Raj family_with_children gb
10
Nothing was too much for the staff who were all so helpful and friendly.
Pros:

Absolutely stunning setting, very clean. Everything was pretty much perfect. Food was amazing.

2026-08-27 via Nuitee
J
jabor solo_traveller qa
8
2026-08-27 via Nuitee
D
Daniel couple sz
10
A beautiful beachfront resort with excellent facilities, friendly service and a relaxing atmosphere — a great place to s
Pros:

The resort is beautiful, spacious and very well maintained, with a stunning beachfront location and excellent swimming pools. The tropical gardens and overall atmosphere make it a very relaxing place to stay. The staff were friendly and welcoming, and there was a good variety of food and facilities available. It’s a great property for both relaxing and enjoying the beach.

Cons:

There wasn’t much to dislike. Some areas could benefit from a little updating, and service during busy periods could occasionally be quicker. Otherwise, the overall experience was very good.

2026-08-26 via Nuitee
M
Malcolm couple gb
6
Over priced but still nice
Pros:

Loved the swim up bar, the cocktails and the staff.

Cons:

I didn’t think it was good value

2026-08-26 via Nuitee
P
Papy couple be
10
Pros:

Les piscines

Cons:

Pas de plage privée

2026-08-26 via Nuitee
A
Ahmed Saad couple eg
8
2026-08-25 via Nuitee
A
Alex solo_traveller cd
9
Merveilleux
Pros:

Le cadre, la proximité de l'océan et sa plage, le calme, la propreté...

Cons:

La distance e entre la réception et ma chambre, au 2ème étage sans ascenseur

2026-08-25 via Nuitee
E
Esther Wanjiru solo_traveller ke
7
Pros:

Great service from the very friendly staff and good food.

Cons:

The mattress in my room was hard, not as comfy as most hotel beds at that price point.

2026-08-25 via Nuitee
R
robert family_with_children gb
7
a good one night stopover, especially for families with kids.
Pros:

location

Cons:

not as classy as expected especially the self service buffet

2026-08-24 via Nuitee
A
Abdulrauf family_with_children gb
10
A well run resort, excellent food and brilliant staff!
Pros:

Everything from food to staff, comfort and the brilliant attention and service of staff, I rate 10/10.

Cons:

Nothing

2026-08-22 via Nuitee
T
Titus solo_traveller ke
10
Fantastic with Sarova
Pros:

wide selection for all ages and interests

Cons:

Checkin took too long even having arrived late as room was not ready

2026-08-20 via Nuitee
B
Barlin solo_traveller ca
5
Pros:

Facility

Cons:

Their customers service,

2026-08-20 via Nuitee
E
Esther Wanjiku family_with_children ke
10
2026-08-19 via Nuitee
M
Mr solo_traveller in
7
We managed to do our own thing despite the large number of guests…
Pros:

Nice location. Lovely views from our sea facing room. The quiet adult pool was perfect. Enjoyed the walks on the beach and swim in the sea.

Cons:

Check-in wasn’t smooth and efficient. We had booked 3 rooms of which one wasn’t ready until past 3:00 pm, and that too had to be changed as the room door didn’t shut! The main pool area was highly overcrowded and avoidable. Food quality was generally average, nothing memorable about the dining experience at any of the outlets!

2026-08-18 via Nuitee
J
Jennifer solo_traveller us
10
Pros:

The resort is beautiful with fabulous staff and service. Everyone was wonderful. Highly recommend this place!!

2026-08-18 via Nuitee
S
Susan solo_traveller ke
1
2026-08-18 via Nuitee
E
Elizaveta couple ae
10
Beautiful, comfortable and pleasant
Pros:

Great place and very nice service! We enjoyed fully our stay and loved the location!

2026-08-17 via Nuitee
E
Elizaveta couple ae
10
Beautiful
Pros:

Absolutely beautiful

2026-08-17 via Nuitee
L
Levvis solo_traveller gb
9
Pros:

Gym and food

2026-08-15 via Nuitee