Sarova Whitesands Beach Resort & Spa, Mombasa

Hotels
8.5 (778 reviews)
Along NyalI, Malindi Highway , Mombasa , ke

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Clean rooms
Excellent amenities
Cons:
Check-in process could be improved
Issues with room assignments

Categories

Cleanliness
7.96
Rooms are kept very clean.
Service
8.93
Staff are friendly, although check-in could be faster.
Location
8.97
Directly on the oceanfront.
Room Quality
7.92
Rooms are good sized and clean, but some issues with room assignments.
Amenities
8.95
Great variety of pools and activities.
Value for Money
8.41
Pricing aligns with the service experienced.
Food and Beverage
8.46
Good food variety and quality.
Overall Experience
8.43
Overall a very enjoyable stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 05:57

Property Description

Luxurious Accommodations
Sarova Whitesands Beach Resort & Spa offers air-conditioned rooms with stunning ocean, pool, or garden views. Each room is equipped with modern amenities such as satellite TV, a minibar, and tea-and-coffee-making facilities. The cozy beds are draped in mosquito nets for a peaceful night's sleep.

Dining and Entertainment
Indulge in a culinary journey at the resort's various dining options. From the casual Minazi Café and upscale Lido Lounge to the vibrant Cocos Beach Bar, there is something to satisfy every craving. End your day with a beachside disco at Cocos Beach Bar for a night to remember.

Relaxation and Activities
Unwind at the spa with a rejuvenating beauty treatment or stay active at the well-equipped gym. With 4 outdoor swimming pools and a range of water sports available, guests can enjoy the ultimate beach experience. Additionally, the resort can arrange exciting excursions to nearby attractions for a memorable stay.

Book your stay at Sarova Whitesands Beach Resort & Spa for an unforgettable beachfront getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for US$50 per person per night when using an available extra bed.
    People 13 years old and over stay for US$70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 778 reviews
Cleanliness: 7.96
Service: 8.93
Location: 8.97
Room Quality: 7.92
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 8.46
Overall Experience: 8.43
S
shulin • solo_traveller • cn
9
2026-04-13 • via Nuitee
S
Shola • couple • gb
8
2026-04-07 • via Nuitee
E
Elvis • family_with_children • ke
9
The food was good quality and quantity. They respond quickly to complaints
Pros:

The food

2026-04-06 • via Nuitee
K
Kisamo • couple • tz
9
A very amazing experience at Sarova
Pros:

I like the food, room, Cocos Bar, swimming pool

Cons:

No thing

2026-04-06 • via Nuitee
P
Per • solo_traveller • se
9
2026-04-05 • via Nuitee
H
Henrik • solo_traveller • de
7
Pros:

Nice facilities within the hotel#s compund. Staff a bit slow and the hotel and rooms a bit "tired" and in need of an upgrade to meet 2026 standards

2026-04-03 • via Nuitee
F
FOMENTO AL DESARROLLO • solo_traveller • es
8
2026-03-23 • via Nuitee
J
Jingqin • solo_traveller • ke
8
2026-03-23 • via Nuitee
A
Anne • solo_traveller • us
10
Pros:

Beautiful property, nice comfortable rooms, good service

Cons:

Can’t think of anything

2026-03-19 • via Nuitee
D
David • couple • gb
10
Perfect break short but sweet
Pros:

From checkin to the waiting staff it was excellent.

Looking forward to being back :)

Cons:

N/A

2026-03-18 • via Nuitee
C
Catherine • couple • us
9
Will return back to Sarova
Pros:

It was safe and beautiful

Cons:

I loved it

2026-03-18 • via Nuitee
E
Elena • couple • ss
10
Pros:

Amazing hotel

Cons:

N/A

2026-03-17 • via Nuitee
L
Lateefa • couple • gb
10
2026-03-15 • via Nuitee
E
Elizabeth • couple • nl
10
Genot
Pros:

Alles daarop en daaraan. Zonder zorgen om dit of dat heerlijk kunnen ontspannen 😎

Cons:

Niets. Alles was top

2026-03-15 • via Nuitee
C
Christian • family_with_children • fr
9
2026-03-14 • via Nuitee
M
Mark • solo_traveller • gb
9
Best hotel that I have stayed at.
Pros:

Amazing surroundings inside the hotel. Loads of pools with different areas - one designated quiet pool. Amazing and really helpful staff. So many different areas within the hotel to eat and drink and sit.

Cons:

Bathroom starting to show some age. There were some insects in my room on the first day.

2026-03-12 • via Nuitee
B
Bodo • solo_traveller • de
9
2026-03-12 • via Nuitee
I
Ioannis • extended_group • gr
10
2026-03-10 • via Nuitee
M
Marie-Paule • family_with_children • rw
9
Great for family time
Pros:

Staff, rooms, pool and other facilities, direct access to the beach, food was quite basic but good. There are a lot of people but you never wait.

2026-03-07 • via Nuitee
A
Aurore • family_with_children • fr
9
Bon séjour, hôtel confortable et bien équipé
Pros:

Les piscines, les équipements, l’accès à la plage

Cons:

Beaucoup de monde

2026-03-07 • via Nuitee