Sarova Whitesands Beach Resort & Spa, Mombasa

Hotels
8.5 (741 reviews)
Along NyalI, Malindi Highway , Mombasa , ke

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Clean rooms
Excellent amenities
Cons:
Check-in process could be improved
Issues with room assignments

Categories

Cleanliness
7.96
Rooms are kept very clean.
Service
8.93
Staff are friendly, although check-in could be faster.
Location
8.97
Directly on the oceanfront.
Room Quality
7.92
Rooms are good sized and clean, but some issues with room assignments.
Amenities
8.95
Great variety of pools and activities.
Value for Money
8.41
Pricing aligns with the service experienced.
Food and Beverage
8.46
Good food variety and quality.
Overall Experience
8.43
Overall a very enjoyable stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 05:57

Property Description

Luxurious Accommodations
Sarova Whitesands Beach Resort & Spa offers air-conditioned rooms with stunning ocean, pool, or garden views. Each room is equipped with modern amenities such as satellite TV, a minibar, and tea-and-coffee-making facilities. The cozy beds are draped in mosquito nets for a peaceful night's sleep.

Dining and Entertainment
Indulge in a culinary journey at the resort's various dining options. From the casual Minazi Café and upscale Lido Lounge to the vibrant Cocos Beach Bar, there is something to satisfy every craving. End your day with a beachside disco at Cocos Beach Bar for a night to remember.

Relaxation and Activities
Unwind at the spa with a rejuvenating beauty treatment or stay active at the well-equipped gym. With 4 outdoor swimming pools and a range of water sports available, guests can enjoy the ultimate beach experience. Additionally, the resort can arrange exciting excursions to nearby attractions for a memorable stay.

Book your stay at Sarova Whitesands Beach Resort & Spa for an unforgettable beachfront getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for US$50 per person per night when using an available extra bed.
    People 13 years old and over stay for US$70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 741 reviews
Cleanliness: 7.96
Service: 8.93
Location: 8.97
Room Quality: 7.92
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 8.46
Overall Experience: 8.43
M
Michiel • couple • nl
10
Pros:

Alles

Cons:

Niks

2026-02-12 • via Nuitee
G
Gee • couple • gb
8
Brilliant , I will be back for more.
Pros:

Immaculate , fabulous hosts, staff went out of their way to ensure comfort. Even the security guards on the beach front ensured safety. First time at this hotel and we will return again.

Cons:

The beach was filthy with plastic debris etc. my partner cut his foot whilst walking on the beach , and we had to cut our holiday short because it meant he could not go in the water. Loved the early morning sunrise and swim.

2026-02-12 • via Nuitee
B
Bhavesh • family_with_children • gb
10
Incredible!
Pros:

Our stay at Sarova Whitesands in Mombasa was fantastic from start to finish. The hotel itself is beautiful, with stunning surroundings and well-maintained grounds. The rooms were spacious, clean, and very comfortable, making it easy to fully relax.

The food was excellent throughout our stay, with plenty of variety and consistently high quality. The service really stood out—staff were friendly, attentive, and always willing to help with a smile.

The pools were another highlight, offering plenty of space to unwind and enjoy the sunshine. Overall, everything ran smoothly and we had zero issues or problems during our stay.

Cons:

The only minor downsides were the monkeys around the property—they can be a little cheeky if you’re not careful—and the main road entrance, which isn’t quite as scenic as the beachfront side.

That said, these were very small points and didn’t take away from what was otherwise an amazing stay. We would happily return!

2026-02-11 • via Nuitee
L
Lerato • couple • gb
9
Amazing! I am coming back
Pros:

Everything! Beautiful grounds with bars to relax at, breakfast is amazing with variety and customer services is great. Family friendly and right on the beach with lots of activities

Cons:

Nothing I can think of

2026-02-10 • via Nuitee
O
okwengu • couple • gb
10
Pros:

Hygiene, food and facilities

Cons:

N/A

2026-02-09 • via Nuitee
D
Djordje • extended_group • rs
7
Perfect hotel for a classy Africa experience, but beware of public beach vendors.
Pros:

The hotel itself is located in a beautiful place, surrounded by lots of greenery. There are a lot of well-trained staff. The food is varied and delicious. I liked that there is also local food. The cakes were very high quality (and there were even gluten-free ones). The rooms with a sea view are really beautiful.

Cons:

When I made the reservation, the pool seemed to be much longer. However, on site I saw that it was a few smaller pools divided by wall, which limits swimming. This would not be so bad if you could swim in the sea. The beach itself is beautiful, but the feeling is spoiled by rude and persistent vendors, who do not care if they disturb your personal peace. In some similar countries, hotel security was also on the part of the beach in front of the hotel, which should also be a minimum here (in practice they are stationed at the entrance). For example, every day when I walked on the beach, a local merchant walked alongside me, even for 10 km, trying to sell me souvenirs at prices five times more expensive than those found in local supermarkets. He tried to explain to me that I'm there to donate, and not to enjoy my travel.

2026-02-09 • via Nuitee
S
Syed Talal Ahmad • family_with_children • ke
10
It was amazing
Pros:

View

Cons:

Room was far

2026-01-31 • via Nuitee
M
Mary • family_with_children • ie
10
Fab location and lovely facilities with delicious food
Pros:

Food excellent . Location perfect and staff members very friendly

Cons:

On arrival we were advised we were not All Inclusive guests . However on production of receipt from
Booking.com we were given bracelets. I felt this gave a poor first impression.

2026-01-31 • via Nuitee
P
Pat and Bertha • solo_traveller • au
8
Nice play just too big and too many kids
Pros:

Food was great , staff amazing , location brilliant

Cons:

Too big, too many kids.. I do not like the quiet pool… adults need an adult only pool on top of the quiet pool.. would be also good if there was a corporate breakfast area for adults only .. food otherwise was very good.. mahamri best I have had

2026-01-29 • via Nuitee
M
maxwell Simel • family_with_children • de
9
2026-01-29 • via Nuitee
A
Amita • couple • gb
7
Although the hotel was practically empty we were told its full and they could not allocate a better room away from the n
Pros:

Good location on the beach but disappointing as could not relax or sit on the beach

Cons:

Our room
Was too close to works being carried out

2026-01-28 • via Nuitee
P
Pawel • family_with_children • pl
10
2026-01-26 • via Nuitee
J
John • couple • ke
1
2026-01-23 • via Nuitee
E
Eugène • couple • be
9
Fabuleux
Pros:

Le petit-déjeuner est consistant et de bonne qualité. Le personnel est toujours disponible pour aider. Bref, j'ai beaucoup aimé le petit-déjeuner.

Cons:

Rien à signaler.

2026-01-23 • via Nuitee
M
Mwalimu • couple • us
7
Its great value for the money. There is some roo for improvement , especially with All inclusive package
Pros:

Its clean
Staff are excellent

Cons:

All inclusive package.
You sign all the time, you pay for everything after midnight
Repetitive Menu

2026-01-22 • via Nuitee
O
Oladapo • solo_traveller • us
10
2026-01-22 • via Nuitee
M
Mamayenesh • extended_group • et
8
Pros:

Accessibility, view and friendly staff

2026-01-22 • via Nuitee
A
Adebo • couple • pl
10
Pros:

The staff was so supportive specially Esther and grace on reception and the security guys on the gate they are so friendly and The food was so delicious hats off for people work in kitchen as well, will visit again 😊

2026-01-21 • via Nuitee
I
ibrahim • family_with_children • eg
10
2026-01-21 • via Nuitee
N
ngei • couple • ke
9
2026-01-21 • via Nuitee