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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Clubhouse
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Sauna
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Massage services
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Packed lunches
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Currency exchange
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Darts
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Non-smoking throughout
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Board games/puzzles
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Kids' outdoor play equipment
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Evening entertainment
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Baby safety gates
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Lower bathroom sink
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Emergency cord in bathroom
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Entertainment staff
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Outdoor furniture
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Fruits
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Shallow end
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Spa/wellness center services
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Beauty Services
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Manicure
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Pedicure
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Aerobics
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Supervised childcare/activities
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Golfing on site
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Playground on site
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Free pool cabanas
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Concerts/live shows
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Clubhouse
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Secured parking
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Health or beauty spa nearby
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Swimming nearby
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Water sports equipment
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Water tubing nearby
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Beach club nearby (surcharge)
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Beach toys
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Sarova Whitesands Beach Resort & Spa offers air-conditioned rooms with stunning ocean, pool, or garden views. Each room is equipped with modern amenities such as satellite TV, a minibar, and tea-and-coffee-making facilities. The cozy beds are draped in mosquito nets for a peaceful night's sleep.
Dining and Entertainment
Indulge in a culinary journey at the resort's various dining options. From the casual Minazi Café and upscale Lido Lounge to the vibrant Cocos Beach Bar, there is something to satisfy every craving. End your day with a beachside disco at Cocos Beach Bar for a night to remember.
Relaxation and Activities
Unwind at the spa with a rejuvenating beauty treatment or stay active at the well-equipped gym. With 4 outdoor swimming pools and a range of water sports available, guests can enjoy the ultimate beach experience. Additionally, the resort can arrange exciting excursions to nearby attractions for a memorable stay.
Book your stay at Sarova Whitesands Beach Resort & Spa for an unforgettable beachfront getaway.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 5 years old stay for free when using an available cot.
Children up to and including 5 years old stay for free when using an existing bed.
Children from 6 years old to 12 years old stay for US$50 per person per night when using an available extra bed.
People 13 years old and over stay for US$70 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Les piscines, les équipements, l’accès à la plage
Beaucoup de monde
Staff, rooms, pool and other facilities, direct access to the beach, food was quite basic but good. There are a lot of people but you never wait.
Beautiful space. It was comfortable and clean. Facilities are fantastic ...loved the spa area! All the pools were clean and relaxing. Would definitely recommend!
Check in was a nightmare!! The staff seemed confused n it took more than an hour to complete the process and get me to the room.
门外噪音非常大，严重影响休息。房间打扫不彻底，有残余垃圾，而且保洁人员忘记放牙刷牙膏，跟他们索要才给。
Good hotel
Beachfront.
The numerous sellers on the beach.
Bardzo dobre jedzenie, możliwość korzystania z restauracji "a'la carte" bez ograniczeń. Przemiła obsługa niezależnie od pozycji kelnerzy, barmani obsługa basenu, serwis sprzątający, ochrona dosłownie wszyscy. Dobra jakość alkoholi i napoi. Bardzo czysty hotel, piękny ogród.
Bardzo wolna obsługa i czasami mało ogarnięta. Na barze wiecznie brakowało szkła, pomarańczy itp. Często nie docierały do nas zamówienia bo kelner/ barman zapomniał. Obsługa nadrabiała uśmiechem :)
Hotel posiada dziwny system, pomimo all inclusive trzeba podpisywać każdy rachunek co było trochę uciążliwe.
Alles
Niks
Immaculate , fabulous hosts, staff went out of their way to ensure comfort. Even the security guards on the beach front ensured safety. First time at this hotel and we will return again.
The beach was filthy with plastic debris etc. my partner cut his foot whilst walking on the beach , and we had to cut our holiday short because it meant he could not go in the water. Loved the early morning sunrise and swim.
Our stay at Sarova Whitesands in Mombasa was fantastic from start to finish. The hotel itself is beautiful, with stunning surroundings and well-maintained grounds. The rooms were spacious, clean, and very comfortable, making it easy to fully relax.
The food was excellent throughout our stay, with plenty of variety and consistently high quality. The service really stood out—staff were friendly, attentive, and always willing to help with a smile.
The pools were another highlight, offering plenty of space to unwind and enjoy the sunshine. Overall, everything ran smoothly and we had zero issues or problems during our stay.
The only minor downsides were the monkeys around the property—they can be a little cheeky if you’re not careful—and the main road entrance, which isn’t quite as scenic as the beachfront side.
That said, these were very small points and didn’t take away from what was otherwise an amazing stay. We would happily return!
Everything! Beautiful grounds with bars to relax at, breakfast is amazing with variety and customer services is great. Family friendly and right on the beach with lots of activities
Nothing I can think of
The hotel itself is located in a beautiful place, surrounded by lots of greenery. There are a lot of well-trained staff. The food is varied and delicious. I liked that there is also local food. The cakes were very high quality (and there were even gluten-free ones). The rooms with a sea view are really beautiful.
When I made the reservation, the pool seemed to be much longer. However, on site I saw that it was a few smaller pools divided by wall, which limits swimming. This would not be so bad if you could swim in the sea. The beach itself is beautiful, but the feeling is spoiled by rude and persistent vendors, who do not care if they disturb your personal peace. In some similar countries, hotel security was also on the part of the beach in front of the hotel, which should also be a minimum here (in practice they are stationed at the entrance). For example, every day when I walked on the beach, a local merchant walked alongside me, even for 10 km, trying to sell me souvenirs at prices five times more expensive than those found in local supermarkets. He tried to explain to me that I'm there to donate, and not to enjoy my travel.
Hygiene, food and facilities
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