Crowne Plaza Adelaide Mawson Lakes by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.9 (520 reviews)
1-3 Metro Parade , Adelaide , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean modern room
Good location
Comfortable bed
Excellent service
Amazing breakfast
Cons:
Paid parking
Cleanliness issues
Food poisoning incident

Categories

Cleanliness
7.86
There were mentions of dust and uncleanliness in the bathroom tiles, impacting the overall perception of cleanliness.
Service
9.83
Staff were consistently described as polite, respectful, and helpful throughout the reviews.
Location
9.37
The hotel is situated in a central location, easy to access key areas, and away from city buzz.
Room Quality
9.32
Rooms are described as modern, clean, spacious, and comfortable, although some had minor airflow issues.
Amenities
8.35
Good facilities were mentioned, but the lack of a pool and expensive parking reduced the overall rating.
Value for Money
8.81
Generally perceived as good value for the price, though some expected more luxurious amenities.
Food and Beverage
8.36
Breakfast was highly praised, though lack of variety for longer stays was noted.
Overall Experience
9.33
Many guests expressed high satisfaction and a willingness to return, making it a reliable choice.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 01:12

Property Description

Convenient Amenities
Enjoy a relaxing stay with a bar, restaurant, and room service at Crowne Plaza Adelaide Mawson Lakes.

Comfortable Rooms
Experience air-conditioned rooms with modern amenities like a coffee machine, safety deposit box, and a kitchenette in select rooms.

Central Location
Explore Adelaide's attractions with easy access to Adelaide Oval and the Bicentennial Conservatory from the hotel.

Ready to experience a comfortable stay in Adelaide? Book your room at Crowne Plaza Adelaide Mawson Lakes now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 29 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 520 reviews
Cleanliness: 7.86
Service: 9.83
Location: 9.37
Room Quality: 9.32
Amenities: 8.35
Value for Money: 8.81
Food and Beverage: 8.36
Overall Experience: 9.33
C
Collins • family_with_children • au
9
2026-04-05 • via Nuitee
B
Brodie • couple • au
10
2026-04-03 • via Nuitee
J
Jason • family_with_children • au
10
Pros:

Location and very nice and close to public transport and shops. Alot of restaurants and cafes. Local pub is close. Supermarkets and service station. Really convenient for everyone from any state or territory aswell as international tourists.

Cons:

Carpark facilities could've been bigger

2026-03-30 • via Nuitee
J
John • family_with_children • au
10
2026-03-29 • via Nuitee
C
Chasowa • couple • au
10
2026-03-29 • via Nuitee
A
Asho • family_with_children • au
9
2026-03-29 • via Nuitee
A
Assunta • family_with_children • au
9
great facilities and rooms would stay again
Pros:

location was convenient and late check in was very helpful

Cons:

parking is a bit pricey, but i would say probably the new normal

2026-03-28 • via Nuitee
D
Dhieu • couple • au
10
2026-03-28 • via Nuitee
J
Jayden • solo_traveller • au
10
2026-03-28 • via Nuitee
W
walker • couple • au
8
Enjoyable and all home comforts
Pros:

Comfort and clean. Liked vibe of central bar and reception. Loved mini kitchen and iron/board

Cons:

Lack of appropriate lighting especially in bathroom for make up etc. And mirror placement over sink not ideal as too far away

2026-03-28 • via Nuitee
J
Jonathan • extended_group • gb
8
Fitted the bill we were visiting friends for a wedding and stayed in the hotel with many other guests. The staff were he
Pros:

All good nice bar area nice restaurant food in bar and restaurant all good. Close to station and local cavities.

Cons:

The only thing for my wife was lighting in bathroom and decent mirror for doing make up etc.

2026-03-27 • via Nuitee
C
Chelsea • solo_traveller • au
5
Pros:

Scenery

Cons:

Staff rude and judgmental

2026-03-27 • via Nuitee
K
Kylie • family_with_children • au
9
2026-03-26 • via Nuitee
Y
Yong • couple • au
10
2026-03-23 • via Nuitee
V
Vishal • family_with_children • au
9
2026-03-23 • via Nuitee
S
sarah • couple • au
5
Other than the odour it was good
Pros:

Location was perfect

Cons:

The bathroom had a rotten smell, was coming through the drains.

2026-03-23 • via Nuitee
T
Tracey • family_with_children • au
10
Amazing we will definitely be back
Pros:

Absolutely amazing from top to bottom and the staff are so great

Cons:

Nothing to complain about

2026-03-23 • via Nuitee
M
Mitch • family_with_children • au
5
Standard hotel stay
Pros:

Breakfast

Cons:

Nothing

2026-03-22 • via Nuitee
L
Lisa • family_with_children • au
8
Friendly and flexible
Pros:

Supported a little earlier check in, friendly and flexible

Cons:

There was sugar over the bench in the kitchen area

2026-03-22 • via Nuitee
M
Michelle • family_with_children • au
8
Pleasantly happy
Pros:

Clean and comfortable with safe parking on site. Great location.

Cons:

Room service not being flexible or reliable.

2026-03-22 • via Nuitee