Facilities

Air conditioning
Non-smoking throughout
Free wired internet
Internet access

Review Highlights

Pros:
Good location
Comfortable beds
Cons:
Cleanliness issues
Needs renovation

Categories

Cleanliness
4.05
Several guests mentioned issues with cleanliness, such as dirty bed sheets and towels, and overall poor maintenance.
Service
8.05
Check-in information and Wi-Fi details were lacking, but communication was generally positive with the host.
Location
9.05
The location was highlighted positively by multiple reviewers for its convenience and access to transport and amenities.
Room Quality
7.55
While some described the room as cozy, renovation needs and issues like leaks and noise were mentioned.
Amenities
6.55
Some amenities were basic, with guests noting limited towels and inconsistent water temperature.
Value for Money
7.55
Generally seen as fitting the budget, though it could have been better regarding cleanliness and amenities.
Food and Beverage
7.55
No specific mentions, reflecting standard quality for this hotel tier.
Overall Experience
7.25
Mixed experiences overall; potential for improvement but met many basic needs for budget travelers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:19

Property Description

Central Location: Situated just 500 meters from Yoroi Jinja Shrine and close to other popular attractions like Yodobashi Church and Belle Salle Shinjuku Grand Hall.

Well-equipped Units: Our accommodations feature modern amenities such as air conditioning, flat-screen TVs, fully equipped kitchens, and private bathrooms.

Nearby Attractions: Explore nearby landmarks like Kaichu Inari Shrine, Kanda Josui Park, and Choko-ji Temple during your stay.

Experience convenience and comfort at Shinjuku -JX house in Tokyo. Book your stay now to explore the vibrant city.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.2
Based on 65 reviews
Cleanliness: 4.05
Service: 8.05
Location: 9.05
Room Quality: 7.55
Amenities: 6.55
Value for Money: 7.55
Food and Beverage: 7.55
Overall Experience: 7.25
昱廷 extended_group tw
3
Pros:

空間很大!可以平放三顆行李箱

Cons:

除了第一晚有熱水,其他三天都忽冷忽熱!
第三天蓮蓬頭還沒有水,只能坐著洗澡!


Hot water was only available on the first night. For the remaining three days, the water temperature fluctuated constantly between hot and cold. During the last two days, the water pressure dropped so low that the shower head produced no hot water at all. Although I contacted the host, the issue couldn't be fixed because the replacement pump was the wrong model. This was extremely inconvenient."

初日の夜以外、お湯の温度が非常に不安定で、3日間ずっと熱くなったり冷たくなったりを繰り返していました。さらに最後の2日間は水圧が極端に弱まり、シャワーからお湯が全く出なくなりました。ホストに連絡しましたが、用意したポンプの型番が違ったようで、結局滞在中に修理されることはありませんでした。非常に不便で残念な宿泊体験でした。

2026-04-06 via Nuitee
V
Vladimir Stojković extended_group rs
7
2026-04-04 via Nuitee
L
Lawrence extended_group es
8
Pros:

La ubicacion y relacion calidad precio

2026-04-04 via Nuitee
R
Riza extended_group jp
8
2026-04-04 via Nuitee
A
Arie extended_group au
1
HORRIBLE
Pros:

Do not stay at this place, the description of the apartment is a complete lie. There is no living room, no balcony, you can’t move in the rooms or the bathroom. The place is filthy, walls and floors are peeling, mold all through the kitchen, cracked glass above your head, disgusting smell as soon as you walk in. It clear its maybe a one bedroom converted into a two bedroom. Hated my stay here, booking.com did nothing to change it. They will make you stay here as their protocol is contacting the owner and confirming as if the owner isn’t already deceiving its guests. They couldn’t care less if you slept in a dirty shoe box as long as you managed to “check in”. BEWARE

Cons:

Do not stay at this place, the description of the apartment is a complete lie. There is no living room, no balcony, you can’t move in the rooms or the bathroom. The place is filthy, walls and floors are peeling, mold all through the kitchen, cracked glass above your head, disgusting smell as soon as you walk in. It clear its maybe a one bedroom converted into a two bedroom. Hated my stay here, booking.com did nothing to change it. They will make you stay here as their protocol is contacting the owner and confirming as if the owner isn’t already deceiving its guests. They couldn’t care less if you slept in a dirty shoe box as long as you managed to “check in”. BEWARE

2026-03-29 via Nuitee
V
Vasil extended_group us
10
Pros:

Excellent location, perfect for exploring

2026-03-24 via Nuitee
M
Maud.Grd extended_group fr
9
Appartement très bien situé
Pros:

Le propriétaire a pris soin de nous. L'appartement est très bien desservi, non loin de Shinjuku. Il a été propre et la literie très bien.

2026-03-23 via Nuitee
I
Itsjessinx extended_group au
1
Despite having a nice location, it is unfortunate that the conditions of the apartment were so poor.
Pros:

Unfortunately, for our stay the only highlight that I can discuss is the location of the stay. It is near a train station and is surrounded by plenty of food options - however the conditions of the stay were enough to negate these positives.

Cons:

As mentioned, the stay did not meet our expectations and was not satisfactory - to the point where we made the tough decision to change accomodation.

The apartment itself had poor hygiene, the couch had numerous stains, as well as a strange stain in the shower. In one of the main bedrooms the window had a larger crack in it, and even with the aircon running (which we had difficulty with) the room was still relatively cold especially because we were visiting Japan during the winter. We ended up wearing our outerwear to bed and grabbing the extra quilts from the other room to stay warm.

The lights in the main room of the apartment did not work consistently (which I have a video of) and not to mention the main room did not have heating - meaning that the living room, bathroom, and toilet were very cold.

Overall, the apartment was not very sanitary and it was noticeable that the cleaning service was not done with care as the floors had some "crumbs" (not sure how else to describe them) along the skirting of the walls. At the entrance the wallpaper was also peeling off.

Aside from these details, we also noticed that the accomodation we were staying in did not correlate with any of the images listed at the time. There were similarities such as flooring, but none of the rooms matched to what ours looked like.

I have attached some images that I took which shows these conditions.

It is unfortunate that our stay was not enjoyable and we chose to leave, but I wanted to share our experience as a lot of the reviews for this stay are positive and we had a different experience.

The owner of the building was initially receptive in wanting to aid us with the heater, lighting, and other issues, however, at that point the other conditions of the apartment ruined our experience. Now the owner has not been responding to either myself or booking.com in regards to a refund, so be aware of this as well.

Have a nice day :)

2026-03-21 via Nuitee
B
BYEON extended_group kr
9
아주 만족스러운 숙소였어요
Pros:

방은 작더라도 침대 4개가 있었고, 거실도 있어서 숙소에서 가볍게 지인들과 같이 시간 보내기 좋았습니다.
침대 두개는 큰사이즈였는데 침대도 편안했고 작은 침대 사용한 지인들도 괜찮았다고 하더라구요
위치상 오쿠보역에서 도보로 5분 정도 걸린거 같고, 근처에 패밀리마트 세븐일레븐도 있어서 편의점 이용하기도 좋았습니다
한적한 주택가여서 조용하고 좋았어요!
신주쿠나 시부야 등 도심 부근으로 이용하실분들에겐 최적의 비용과 장소인거 같습니다!
호스트분도 응대가 빨랐어요!

Cons:

1. 드라이기 : 일반적인 일본 숙소 드라이기보다 좋았으나 헤드 부분이 고정이 안되는게 아쉬웠어요
2. 욕실 : 샤워하는 부스가 너무 작아서 이부분이 조금 아쉬웠어요

2026-03-19 via Nuitee
A
Almog couple il
1
Pros:

Nothing at all

Cons:

First, the owner is awful. Not helpful at all.
I booked the stay from my saved hotels in booking on mistake, when I was in Tokyo.
5 min after booking, I notified the owner and asked for a free cancellation, or with a small fee.

He just told my he's sorry and did nothing.

I booked for 4 days, the first day, I obviously didn't use coz I was on my way from kyoto to Tokyo.
The second day, I arrived at the location, a dumpster would be a compliment!
The apt was disgusting, filthy.
I stayed for the night, to tierd to even look for a solution. The apt was cold as ice, the small a/c could barley heat it. And the insolation is non existent. Wind is getting it, from the door, from the windows, from the corners of the wall.
And the noise! It's like sleeping outside in the street. Even the outside smell got in easily
So after the first night, which I could barley sleep.
I booked other hotel. Left the key inside and never looked back.

I swear to God, I slept in road side motels, dorms, tent in the wild, I did 3 years in the army. I'm not spoiled or something.
But this apt broke me.

2026-03-18 via Nuitee
D
dan-feng extended_group au
9
2026-03-10 via Nuitee
C
Caro extended_group co
10
Pros:

la ubicación

2026-03-09 via Nuitee
B
Barbara extended_group gb
9
Pros:

It is good location. Very close to train station, a lot shops, a restaurant. Its waking distance to some atractions.

Cons:

Its bathroom very basics. A cold water in the sink.

2026-03-06 via Nuitee
C
Cardoza extended_group ph
3
Pros:

nothing

Cons:

the location far from station

2026-03-05 via Nuitee
J
Jorick extended_group nl
7
Pros:

Bedden waren erg confortabel en de locatie is ideaal met een grote supermarkt achter het gebouw.

Cons:

Hoofdkussen van de bedden zijn erg hoog. Was mooi geweest als er wat verschillende soorten kussens aanwezig waren geweest.

2026-02-24 via Nuitee
J
Julija extended_group gb
10
We really enjoyed the stay, the host was very thoughtful and accommodating!
Pros:

Really comfortable and tidy

Cons:

-

2026-01-14 via Nuitee
M
Michael extended_group ca
8
Pros:

Location, bed size, luggage storage, shower space

Cons:

Toilet space is very small

2026-01-05 via Nuitee
C
CHANDAN family_with_children in
1
Not good
Cons:

Overall, Wash room and apartment surface level was very much difference, even you can fall down very easily, same was balcony. Washroom was smelling, no proper maintenance was done, no proper check in information where apartment key is available, Wi-Fi information not pre- check In Shared. Even after 6 night and 7 days stayed, no bedsheet and towel was changed, bed sheet and towel was dirty. very bad management of such things. Even daily waste was also piled up 7 days, really horible.

2026-01-03 via Nuitee
Y
Yassine extended_group fr
10
2026-01-01 via Nuitee
T
Tadeo extended_group us
10
Pros:

The room was exactly what we needed for our trip. A good cozy place near the train station.

2026-01-01 via Nuitee