The Tray Hotel Hai Phong

Hotels
8.6 (61 reviews)
47 Lach Tray Street, Ngo Quyen Distict , Hai Phong , vn

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
BBQ facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Nice location
Quality breakfast
Cons:
Cleanliness issues
Small fitness area
Noisy environment

Categories

Cleanliness
8.06
Needs improvement as mentioned in reviews.
Service
9.03
Friendly and helpful staff.
Location
9.07
Centrally located and convenient.
Room Quality
8.52
Standard quality for this hotel tier.
Amenities
8.05
Spa area and basic facilities; some improvement needed.
Value for Money
8.51
Good value relative to the amenities offered.
Food and Beverage
9.06
Exceptional breakfast and quality food options.
Overall Experience
8.53
Generally enjoyable stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:06

Property Description

Luxurious Amenities
Tray Hotel boasts both indoor and outdoor pools, a spa, steam bath facilities, and a hot tub for guests to unwind and relax in style.

Convenient Location
Situated just a short walk from the historical Quan Ngua Lake and Green Park, the hotel offers a prime location for guests to explore the local attractions.

Gastronomic Delights
Indulge in a variety of local Vietnamese dishes and international cuisine at Shinshin Restaurant and Lighthouse Café, while enjoying refreshing drinks at the hotel bar.

Experience luxury, convenience, and culinary delights at Tray Hotel. Book your stay now to enjoy a perfect blend of relaxation and exploration.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for VND 300,000 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for VND 500,000 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 61 reviews
Cleanliness: 8.06
Service: 9.03
Location: 9.07
Room Quality: 8.52
Amenities: 8.05
Value for Money: 8.51
Food and Beverage: 9.06
Overall Experience: 8.53
T
Tri • couple • vn
9
2026-03-21 • via Nuitee
T
Thoi • couple • ca
7
Overall was good
Pros:

Nice place, and convenient.

Cons:

Noise.

2026-03-21 • via Nuitee
K
Khanh Quoc • family_with_children • vn
10
2026-03-14 • via Nuitee
S
Silke • extended_group • de
8
2026-03-09 • via Nuitee
N
Nina • couple • gb
7
was ok for one night
Pros:

The cleanliness, the comfy bed

Cons:

No ambiance, no customers, no vibe

2026-03-07 • via Nuitee
K
Kim • family_with_children • au
10
Pros:

Great range of breakfast variety. Taste much better than general street food store with good hygiene.
Didn't have chance to test the pool as temperature was low.
Good body and shampoo conditions. After wash, hair pretty smooth compared to other hotels.

2026-01-25 • via Nuitee
J
JIRAPORN SRIPINYOWANICH • extended_group • th
10
2026-01-19 • via Nuitee
T
Trường 0775-KTV • family_with_children • vn
8
2026-01-10 • via Nuitee
K
Khoi • family_with_children • dk
8
Pros:

Staff

Cons:

Food could have been better

2025-12-26 • via Nuitee
R
Ruzzel • couple • vn
10
I will surely come back.
Pros:

nice location

Cons:

tv

2025-12-25 • via Nuitee
V
Vũ Trọng • family_with_children • vn
8
2025-12-24 • via Nuitee
M
Mark • couple • us
10
Great staff and even better breakfast!
Pros:

Best breakfast ever!

2025-12-24 • via Nuitee
B
BAC • couple • vn
7
Sẽ ủng hộ thêm
Pros:

Vị trí gần trung tâm TP, nhân viên chuyên nghiệp, vui vẻ

Cons:

Bể bơi và gym ít dc chăm sóc hoặc nâng cấp

2025-12-18 • via Nuitee
T
Tung • family_with_children • vn
8
2025-12-15 • via Nuitee
D
Dang • couple • us
7
2025-12-10 • via Nuitee
T
thanh hiền • extended_group • vn
10
Pros:

Khách sạn rất tuyệt so với tầm giá, nhân viên thân thiện nhiệt tình, bữa sáng tuy không nhiều món nhưng rất chất, đặc biệt là món bánh mì siêu ngon

2025-11-29 • via Nuitee
Y
Yu Chung • solo_traveller • tw
7
Pros:

前台服務良好

2025-11-28 • via Nuitee
G
Guy • couple • fr
9
Pros:

Bon accueil, literie de qualité, petit déjeuner exceptionnel (le meilleur en 3 semaines au Vietnam).

2025-11-24 • via Nuitee
N
NAM • extended_group • vn
10
2025-11-16 • via Nuitee
H
Hoài Phong • couple • vn
8
2025-10-27 • via Nuitee