Hotel & Hostal Santuario

Hotels
8.8 (215 reviews)
Ánimas 16 , Querétaro , mx

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Facilities

Non-smoking rooms
Terrace
Family rooms
Luggage storage
Tour desk
Non-smoking throughout
Shared lounge/TV area
Shared kitchen
Outdoor furniture
Staff adhere to local safety protocols
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Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Tasty breakfast
Cons:
Hot water issues
Cleanliness of bathrooms
Variable shower temperature

Categories

Cleanliness
8.3
Mixed feedback regarding cleanliness, with mentions of old bathrooms and some towels lacking cleanliness.
Service
9.3
Numerous praises for friendly and attentive staff throughout reviews.
Location
9.3
Highly regarded for excellent location and accessibility.
Room Quality
8.8
Generally comfortable rooms but some mentions of cold nights and minor discomfort in upper bunks.
Amenities
8.3
Amenities like breakfast and coffee are praised; however, hot water availability is a concern.
Value for Money
8.8
Good value perceived from included breakfast and overall experience.
Food and Beverage
8.8
Breakfast including marmalade toast and fresh fruit received positive reviews.
Overall Experience
8.8
Overall satisfaction with a few areas identified for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 21:50

Property Description

Central Location in San Miguel de Allende
Hotel & Hostal Santuario, located just steps away from the Church of St. Michael the Archangel, offers a convenient and picturesque stay in the heart of San Miguel de Allende.

Comfortable Accommodation with Thoughtful Amenities
Enjoy a relaxing stay in our non-smoking rooms, each featuring a patio, coffee machine, and complimentary bed linen and towels. Take advantage of our shared kitchen, tour desk, and 24-hour front desk for a hassle-free experience.

Charming Shared Spaces and Scenic Terrace
Unwind in the shared lounge or connect with fellow travelers on the terrace while taking in the views. Start your day right with a delicious continental breakfast served every morning.

Experience the beauty of San Miguel de Allende from the comfort of Hotel & Hostal Santuario. Book your stay now for an unforgettable getaway.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

8.8
Based on 215 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.3
Value for Money: 8.8
Food and Beverage: 8.8
Overall Experience: 8.8
D
Diamantino • solo_traveller • es
7
2026-03-12 • via Nuitee
K
kumi • solo_traveller • jp
9
優しい
Pros:

スタッフが優しくて質問にも丁寧に答えてくれた。朝食もパンとコーヒーとフルーツがあり良かった。
立地もよく歩いて回れた。

Cons:

シャワーを使ったらトイレも濡れる。

2026-03-07 • via Nuitee
R
Robert • solo_traveller • us
10
My Favorite Hotel in San Miguel!
Pros:

This hotel has a great staff and central location! It is a very good value. They keep it very clean.

Cons:

The hot water is from solar so it can be tricky to get the right temperature.

2026-03-06 • via Nuitee
S
SORAYDA • solo_traveller • mx
8
Pros:

El personal es muy amable. Y todo está muy limpio. La ubicación es excelente.

Cons:

Sugiero mejoren la atención en el horario del desayuno...porque pides desayuno de acuerdo al menu que tienen en el hotel; y cuando pides..no tienen los vegetales, el jamon, etc, etc... a ese momento me dijo alguien de la cocina que esperara..porque iban a comprar varias cosas que no tenian para preparar el desayuno.. iban al mercado a ese momento. Entones si algun huesped tenía planeado salir a determinada hora..ya no pudo..pq se retrasó a que hubiera el desayuno listo;e es decir el desayuno no esta disponible a la hora que indican en el hotel que ya se puede desayunar. O recorren el horario que mencionan que ya se puede desayunar o anticipan sus compras para tener el servicio listo.

Hay una casa a lado que se oía que cantaban y cantaban, reian...si se oyen ruidos de casa de a lado..por lo menos hasta las 10 de la noche...se escuchaba...pero fué mas mi sueño..que no supe a que horas dejaron de reir y cantar. PAra quienes tengan sueño profundo..esto no será inconveniente y supongo que fué una exepción que la casa de a lado tuviera ruido que se percibiera en el hotel.

De ahí en fuera todo muy bien; el personal es muy amable. Y todo está muy limpio.

2026-03-05 • via Nuitee
C
carlos eduardo • extended_group • mx
10
Pros:

Tiene buena ubicacion

2026-03-03 • via Nuitee
M
Monica • couple • es
7
Ok for a night
Pros:

It was ok for a night. Comfy beds.

Cons:

Only one full bathroom in each floor. We had to wait a lot to be able to use it.

2026-02-28 • via Nuitee
R
Robert • solo_traveller • us
10
2026-02-28 • via Nuitee
L
Lim • family_with_children • ca
9
Pros:

가격이 너무 좋았고 위치가 재래시장 이랑 중앙광장,성당 이랑 가까워서 너무 좋고. 직원분이 너무 친절, 하나하나 다 알려주셨어요. Wifi 잘터지고. 제가 새벽에 공항에 가야했는대 택시 예약도 잡아주셔서 편하게 왔어요. 하루밖에 못있어서 아침은 못먹어봤는데 주방도 잘 되어 있었어요

Cons:

가격대비 아쉬운건 없네요

2026-02-26 • via Nuitee
C
Carla • solo_traveller • mx
10
2026-02-25 • via Nuitee
M
mario • family_with_children • mx
10
Pros:

Todo muy bien personal excelente.

Cons:

Todo perfecto

2026-02-22 • via Nuitee
H
Haruka • solo_traveller • jp
10
居心地のいいホステル
Pros:

スタッフの皆さんとても親切で安心して過ごせました。環境は静かで、施設は清潔に保たれています。ドミトリーのロッカーが大きくて物をたくさん置けたのも良かったです。お湯もちゃんと出て、朝食も美味しかったです。

Cons:

2階のシャワーの水圧がもう少しほしかったです。

2026-02-10 • via Nuitee
W
Weishan • solo_traveller • mx
9
Pros:

早餐有水果、吐司、果醬/奶油、茶、咖啡

Cons:

毯子太單薄了，半夜很冷

2026-02-08 • via Nuitee
R
rafael • family_with_children • mx
9
Pros:

La ubicación, cerca del mercado y del centro.

Cons:

Tanto escalón ..

2026-01-27 • via Nuitee
C
celine • extended_group • us
9
Pros:

much better than I expected for this price

2026-01-26 • via Nuitee
R
Robert • solo_traveller • us
10
Great Location and Staff
Pros:

I go to San Miguel often. I have tried many places but this is the best value, location, and staff that I have found. They have a great location in central and the staff is always friendly and helpful! A small breakfast is included but for a few dollars they give you a big breafast with many choices.

Cons:

Nothing

2026-01-26 • via Nuitee
A
Angel • family_with_children • es
10
Gracias, por su amabilidad
Pros:

Personal, instalaciónes y limpieza.

Cons:

El señal de Internet, extremadamente pobre.

2026-01-26 • via Nuitee
E
Emily • solo_traveller • us
8
Good hostel for the city
Pros:

Good location and room was standard for a hostel share room. Breakfast was very basic, just toast and coffee. Room was pretty cold at night, but they provided a little heater

Cons:

Just 2 bathrooms

2026-01-26 • via Nuitee
K
KASANE • solo_traveller • jp
10
2026-01-26 • via Nuitee
M
Michelle • solo_traveller • us
9
The staff were very kind and accommodating, the room comfortable, the shower good!
Pros:

Great location near market, bus to Atotonilco, Fábrica Aurora, etc. Kindness of staff. Use of kitchen.

Cons:

breakfast started a bit late, at 830.

2026-01-25 • via Nuitee
M
Monica • extended_group • co
7
2026-01-20 • via Nuitee