Riad Derb El Aarsa

Hotels
8.5 (250 reviews)
سيدي سوسان درب العرصة رقم 10 , Marrakech , ma

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Facilities

Offsite parking discounted rates available
Restaurant
Room service
Terrace
BBQ facilities
Luggage storage
Express check-in/check-out
Tour desk
Ironing service
Car hire
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Cleanliness issues
Room size smaller than expected

Categories

Cleanliness
6.89
Multiple reviews expressed dissatisfaction with cleanliness, mentioning unclean rooms and foul odors.
Service
9.86
Repeated praise for the friendly and helpful staff throughout several reviews.
Location
8.9
Location received positive comments, although some guests felt it was a bit far from key attractions.
Room Quality
7.85
Some guests noted issues with room size and amenities, impacting comfort and overall quality.
Amenities
7.88
Certain reviews highlighted a lack of basic amenities like bath mats and television in the rooms.
Value for Money
8.84
Guests felt the price was good considering the overall experience, despite some cleanliness issues.
Food and Beverage
8.89
Positive feedback noted regarding the quality of breakfast and the overall dining experience.
Overall Experience
8.86
Despite some negative aspects, the overall experience was deemed pleasant by many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:23

Property Description

City Views and Excellent Facilities - Experience breathtaking city views from our terrace and enjoy top-notch facilities including a restaurant, 24-hour front desk, and free WiFi throughout the property.

Comfortable Rooms and Amenities - Relax in our cozy rooms equipped with a desk, private bathroom with walk-in shower, bathrobes, slippers, and a hair dryer. Bed linen and towels are also provided for your convenience.

Delicious Breakfast Options and Convenient Services - Start your day with a delicious vegetarian and vegan breakfast, or opt for breakfast in your room. Take advantage of our coffee shop and minimarket, as well as services like airport transfers, bicycle rental, and sightseeing tours. Book your stay at Riad Derb El Aarsa today for an unforgettable experience in Marrakech!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 250 reviews
Cleanliness: 6.89
Service: 9.86
Location: 8.9
Room Quality: 7.85
Amenities: 7.88
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 8.86
I
Ismael • solo_traveller • fr
8
2026-05-16 • via Nuitee
Z
Zingale • solo_traveller • ar
8
Pros:

La amabilidad de Maria siempre predispuesta para ayudar

2026-05-15 • via Nuitee
M
Margie By • solo_traveller • it
7
Pros:

Vicinanza alla medina e disponibilità del personale.

Cons:

La doccia è molto scomoda, perché il bagno si allaga il pavimento.

2026-05-12 • via Nuitee
C
Cristina • solo_traveller • es
9
Pros:

Sin duda alguna, María, es lo que más valor tiene dentro de este Riad. Su amabilidad, predisposición y ternura hacen que tu estancia sea inolvidable. Nos ayudó en todo: comidas, lugares que visitar, cómo hacer las cosas, etc. Volveremos. La habitación era amplia.

Cons:

El suelo del baño no tenía la inclinación suficiente como para evacuar el agua de la ducha y se quedaba estancada a los pies del váter. Aunque está dentro de La Medina, un poco alejado del centro, a unos 20 minutos caminando.

2026-05-10 • via Nuitee
A
Ayoub • solo_traveller • de
10
Pros:

Super freundlich und nett, sehr Sauber und schön Reaydh

2026-05-08 • via Nuitee
T
Toquero • couple • es
9
Pros:

El Riad estaba muy bien, tenía posibilidad de desayunar y cenar ahí.
El personal súper amable, llegamos pasada la hora del check-in y se encargaron de que llegáramos al Riad bien y que tuviéramos la llave de nuestra habitación pasada la hora.
También tuvimos un pequeño problema con el pago del Riad y nos lo solucionaron muy pacientemente.
La propietaria nos indicó el camino para ir a la plaza principal y se llegaba muy rápido.

2026-05-06 • via Nuitee
D
Dhia • solo_traveller • tn
10
Pros:

Le personnel est top

2026-05-06 • via Nuitee
M
Martina • couple • es
10
2026-05-04 • via Nuitee
M
Marta • couple • pt
5
Riad razoavel, simpatia das funcionarias, distante do souk
Pros:

Simpatia das duas senhoras que estao no Riad.

Cons:

Tudo muito focado em dinheiro, sentimo-nos sempre como se estivessem a desconfiar de nos. tinhamos que pagar tudo na hora. O hamam tradicional foi uma decepcao, é um banho comunitario, com alguem a ensaboar e a jogar agua quetne para cima. Apesar de ter perguntado como seria nao me foi dito, as expetativas nao foram atentidas. Bastava que me tivessem explicado para a experiencia ter sido minimamente aceitavel, assim senti que fui para um balneario comum, onde as pessoas estavam a tomar e dar banho umas as outras e fazer a sua higiene, sentei .me no chao num espaco minimo, nao houve massagem, tudo muito desconfortavel e pouco higienico. Apesar de ter solicitado um reembolso pelo menos parcial, a dona do hotel foi impeterivel e nao assumiu a sua responsabilidade na falta de informacao mesmo que solicitada. Perdi toda a confianca nela e no staf.20 euros para tomar banho de caneca no meio de 30 pessoas para mim é um roubo. Eles pagam 10 a 15 Dirams para aceder ao hamam....

2026-05-03 • via Nuitee
D
Dragan • solo_traveller • rs
8
2026-05-03 • via Nuitee
J
Jacob • solo_traveller • es
10
Pros:

El buen trato de las anfitrionas

2026-04-29 • via Nuitee
T
TARIG • solo_traveller • sd
10
Amazing
Pros:

The manager and the staff

Cons:

Nothing

2026-04-29 • via Nuitee
T
TARIG • solo_traveller • sd
10
Fantastic
Pros:

The manager and the staff

Cons:

Nothing

2026-04-29 • via Nuitee
L
Lucia • couple • it
10
2026-04-28 • via Nuitee
P
Paolo • solo_traveller • ma
7
Pros:

Qualità/ Prezzo quindi bisogna accontentarsi e la gentilezza

Cons:

Posizione e toilette. Letto è il cattivo odore

2026-04-27 • via Nuitee
H
Houssam • solo_traveller • ma
3
2026-04-24 • via Nuitee
A
Aziz • couple • es
1
PÉSIMO
Pros:

Que tenía aire acondicionado.

Cons:

La cama estaba doblada (estaba deformada) y te levantas con dolor de espalda, tenía forma ovalada,el retrete tiraba por abajo agua y olía a pis, la alfombra del suelo sucia, lejos del centro, desayuno pésimo, quisimos cancelar y no quisieron devolvernos el dinero.
No pasa ningún taxi por ahí para poder ir al centro.

2026-04-22 • via Nuitee
O
Octavio Mas Teruel • solo_traveller • es
9
Pros:

En general todo está bien

Cons:

La ducha

2026-04-21 • via Nuitee
L
Lorenzo • couple • it
7
Bene ma non benissimo
Pros:

Prima dell’arrivo indicazioni su whatsapp molto chiare su parcheggio gratuito e strada (con video) per arrivare al riad. Staff accogliente e gentile.

Cons:

Su 3 giorni di pernottamento la camera non è stata pulita neanche una volta nonostante ci fosse scritto nei servizi previsti. Appena arrivati il letto era pieno di “briciole” di non si sa cosa.

2026-04-20 • via Nuitee
D
dachich • solo_traveller • ie
7
Pros:

I like the staff first ,they are helpful, and the price as well ,the location is ok a bit far from jam3alfna square but it s ok you can walk 20 minutes to get there,there is a lots of place to eat before you get jam3alfna, just one thing I didn't like is the bathroom upstairs because I hired single room, but if you hire a double room you will have toilet with shower, anyway there is only 2 single rooms in the riad.

Cons:

The shower in the rooms has no curtains ,and the toilet upstairs for people who book a single room.

2026-04-18 • via Nuitee