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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Room service
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Ironing service
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Hot tub/Jacuzzi
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Car hire
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Packed lunches
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Currency exchange
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Private check-in/check-out
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Grocery deliveries
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Allergy-free room
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Kid meals
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Baby safety gates
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Outdoor furniture
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Supervised childcare/activities
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Wine release events
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Japanese garden
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Covered parking
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Secured parking
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Health or beauty spa nearby
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Bicycle-friendly property
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Experience comfort and style at Hoàng Gia Hotel Nhân Hòa with beautifully designed rooms featuring modern amenities such as air conditioning, flat-screen TV, and free WiFi. The private bathrooms offer a relaxing shower and complimentary toiletries, ensuring a pleasant stay.
Convenient Facilities
Enjoy the convenience of a 24-hour front desk, concierge service, and tour desk to assist with all your needs. Indulge in room service or unwind in the garden, terrace, or shared lounge. The hotel also provides airport transfers for a hassle-free travel experience.
Ideal Location
Located in Hanoi, this 3-star hotel offers easy access to popular attractions like Vincom Center and Vietnam Fine Arts Museum. With a city view from your room, immerse yourself in the vibrant culture and beauty of the surroundings.
Book now for an unforgettable stay at Hoàng Gia Hotel Nhân Hòa.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are allowed. No extra charges.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds.
Location
Guest Reviews
Xung quanh có nhiều đồ ăn ngon. Phòng khá sạch sẽ
Tôi đã lưu trú ở KS rất nhiều lần, lần nào cũng thấy rất oki. Các bạn nhân viên nhiệt tình, chu đáo. Tiện nghi phòng đầy đủ, quanh KS rất nhiều hàng quán và chợ. Dịp ctac sắp tới tôi nhất định sẽ quay lại. Cảm ơn rất nhìu ^_^
Phòng tôi nhận được khi đến có vẻ chỉ được dọn dẹp sơ sài, thảm lau chân không được thay mới và cũng không chuẩn bị sẵn dụng cụ vệ sinh cá nhân. Máy sấy tóc bị hỏng, nước ở tầng 5 rất yếu và phòng không có cách âm tốt.
Ngoài ra, do chuyến bay của tôi đến muộn, tôi đã nhờ nhân viên lễ tân hỗ trợ cho phép check-in trễ thêm 1–2 tiếng và họ đã đồng ý. Tuy nhiên, sau đó đến 23h tôi lại được thông báo rằng phòng sẽ bị hủy nếu không kịp giờ check-in theo quy định của khách sạn.
Tôi xin lỗi vì đây chỉ là trải nghiệm cá nhân của riêng tôi, mong khách sạn có thể cải thiện hơn trong tương lai
Location: Tucked in a small alley, just beside a main road for easy traveling. Not noisy.
Amenities: Busy shops around in the morning selling breakfast, and nearby convenience mart.
The fridge is not cold. (Room 403)
Comfort
cockroach
Qiiet
Staying there for 6 nights between 25/04-04/05/2025. Yhe room is old and dirty, small insects running atound every where, even on the bed and into the food if any left on table. Repprted to hotel staff frint desk & cleaners every day but no result. Toiletries are not refilled daily. No private shower wet the whole bathroom after shower. Not recommended
1. I checked in at 13:10 and the receptionists took an extra fee from me. The room was ready anyway. Such a greedy move.
2. They hired a great photographer because photos are much better than reality.
3. Shampoo is too far away from the shower.
4. The pressure of water is weak.
5. At 10 am 3 housekeepers started to laugh all the way long and make other noises constantly talking.
6. Wi-fi is not good
7. Lots of ants
It's an overpriced place. There is no way that somebody measured that place as a 3 star hotel. Some motels are even better than that place. I do not recommend visiting it.
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