Beryl Signature Hotel & Travel

Hotels
9.6 (1511 reviews)
24 Quan Su, Hoan Kiem , Hanoi , vn

Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Limited breakfast variety
Some cleanliness issues noted

Categories

Cleanliness
9.2
Some reviews noted issues with breakfast cleanliness and variability.
Service
10
Many reviews praised the proactive and friendly staff.
Location
10
Multiple reviews highlighted its excellent location in the Old Quarter.
Room Quality
9.7
Rooms were generally described as clean and as expected.
Amenities
9.2
Breakfast options were criticized, affecting the perceived amenities.
Value for Money
10
Guests felt they received good value based on positive reviews.
Food and Beverage
8.7
Several guests mentioned limited breakfast variety.
Overall Experience
10
Overall, guests enjoyed their stay and recommended the hotel for future visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:44

Property Description

Luxurious Accommodation
Experience comfort and style at Beryl Signature Hotel & Travel in Hanoi. The rooms are elegantly designed with modern amenities including air conditioning, flat-screen TVs, and private bathrooms. Some rooms even offer stunning city views from a private balcony.

Convenient Services
Enjoy a hassle-free stay with our 24-hour concierge services, business center, and currency exchange. Stay connected with free WiFi throughout the property and indulge in delicious meals at our on-site restaurant. The hotel also offers bike and car rental services for exploring the vibrant city.

Prime Location
Located near iconic landmarks like St. Joseph Cathedral and Hoan Kiem Lake, our hotel is the perfect base for exploring Hanoi. Start your day with a delightful breakfast and then venture out to discover the charm of the city. Book your stay at Beryl Signature Hotel & Travel now for an unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 10 years old stay for VND 150,000 per person per night when using an existing bed.
    Children from 11 years old to 17 years old stay for VND 250,000 per person per night when using an existing bed.
    People 6 years old and over stay for VND 350,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is needed) and costs VND 250000 per day.

Location

Guest Reviews

9.6
Based on 1511 reviews
Cleanliness: 9.2
Service: 10
Location: 10
Room Quality: 9.7
Amenities: 9.2
Value for Money: 10
Food and Beverage: 8.7
Overall Experience: 10
J
Jeff couple ca
6
Not what we expected
Pros:

Well situated in Old Quarter. Bed was comfortable

Cons:

We didn’t get the room we booked because “we were the last guests to check in.” Instead, we got a dingy first floor room with bad shower set up. Got good room for second night but loudspeaker woke us at 7am due to poor window seals. Staff was argumentative and breakfast area crowded.

Also, original pricing shown on Booking.com is highly inflated. No one would pay that much for this hotel.

2026-03-14 via Nuitee
M
Marylene solo_traveller au
10
Amazing stay!
Pros:

Great location, clean and spacious room, helpful and friendly staff. Comfortable bed, great water pressure in shower. Will return!

2026-03-14 via Nuitee
C
Corentin family_with_children fr
7
Excellent emplacement
Pros:

Emplacement et personnel au top. Chambre spacieuse

Cons:

Le balcon était très petit.
Petit déjeuner avec peu de choix

2026-03-14 via Nuitee
T
Tom extended_group gb
10
Pros:

The hotel’s location is fantastic, right in the heart of the city, making it very easy to get around and explore the main attractions. The staff provide excellent customer service, always friendly and ready to help with anything you need. It’s an ideal base for sightseeing, with shops, restaurants, and cultural sites all within walking distance. On weekends, the nearby walking street comes alive with lights, music, and bustling activity, creating a wonderful atmosphere. We loved strolling around and enjoying the local street food, markets, and performances. The convenience of the hotel combined with the vibrant surroundings made our stay truly enjoyable. Whether you’re here for sightseeing or just relaxing, this hotel makes everything very easy and comfortable.

2026-03-14 via Nuitee
O
Olivia extended_group au
10
The facilities are fully equipped
Pros:

The hotel’s location is convenient and beautiful, with many amenities nearby. Weekends are especially lively and bustling, but it doesn’t make getting a taxi difficult. The staff are friendly and attentive, caring for guests in every way and providing excellent service. The rooms are clean and fragrant, with very comfortable mattresses and pillows.

2026-03-14 via Nuitee
C
Coach Al couple us
8
Pros:

Excellent locatio - quiet street in old city. Excellent staff. Small negatives are the room size and breakfast. If that is not a priority for you then I highly recommend

2026-03-14 via Nuitee
E
Ellie couple gb
10
We had a great experience staying at this hotel
Pros:

The property is clean, well-maintained, and very attractive. What stood out the most was the wonderful front desk staff, who were incredibly friendly, welcoming, and enthusiastic. Their warm attitude made us feel comfortable from the very beginning. They were always ready to assist and made sure everything went smoothly during our stay. The service here truly exceeded our expectations.

2026-03-13 via Nuitee
D
Demi family_with_children gb
10
My family had a fantastic stay at this hotel
Pros:

The facilities were clean, beautiful, and very comfortable, making it easy to relax after sightseeing. The location was super convenient, with lots of restaurants, shops, and attractions nearby. The staff were all very friendly and helpful, and Catherine really stood out—she made us feel so welcome and gave excellent tips for exploring the city. Our room was cozy and had everything we needed. Breakfast was fresh and tasty, perfect for starting the day. Even though the hotel is in a busy part of the city, it was surprisingly peaceful inside. Small touches from the staff made our stay feel personal and thoughtful. Checking in and out was easy and efficient. The combination of excellent service, clean facilities, and a great location made the whole experience very enjoyable. We would definitely recommend this hotel to families or anyone visiting the city. It was comfortable, convenient, and truly memorable.

2026-03-13 via Nuitee
K
Kathrine couple us
10
Overall, it was a wonderful experience
Pros:

One of the best things about this hotel is its fantastic location right next to Hoan Kiem Lake. It’s a great area for walking, sightseeing, and enjoying the lively atmosphere of the city. On weekends, the streets around the lake are full of activity, with events and entertainment that make the area feel vibrant and exciting. It was very convenient to explore the surrounding streets, where there are many shops, cafés, and restaurants. Everything felt close and easy to reach, which made our trip much more enjoyable. The rooms were also a highlight of the stay. They were clean, airy, and beautifully maintained. The design felt modern and comfortable, creating a relaxing environment after busy days in the city. . The combination of a prime location and comfortable, well-kept rooms made this hotel a great choice for our stay in Hanoi.

2026-03-12 via Nuitee
K
Kaitlyn couple au
10
I had a very pleasant stay here
Pros:

The room was clean, bright, and comfortable, providing a relaxing space after a long day of sightseeing. The location is fantastic—just a short walk to Hoan Kiem Lake and other key attractions. It made exploring the city convenient and stress-free. The staff were wonderful, always smiling and ready to help. They were enthusiastic in offering advice about local restaurants and sightseeing spots, which really enhanced our experience. Check-in was quick, and the process was seamless. The hotel itself felt welcoming and well cared for. Housekeeping did an excellent job keeping the room tidy each day. It was easy to relax and feel at home here. Being so centrally located allowed us to maximize our time in Hanoi. Everything from the room to the service made the stay enjoyable. I would not hesitate to return next time I visit the city

2026-03-12 via Nuitee
J
Jackson couple au
10
Pros:

This is a beautiful hotel located right in the heart of the city, which makes getting around extremely easy. The central location is perfect for anyone who wants to explore the Old Quarter and nearby attractions. Many restaurants, shops, and cafés are just a short walk away. The rooms were clean, comfortable, and well prepared for guests. It felt like a relaxing place to return to after spending the day exploring Hanoi. One thing I really enjoyed was the breakfast. There was a nice selection of both European and Asian dishes, so there was always something tasty to start the day. The atmosphere of the hotel was warm and welcoming throughout the stay. Everything was convenient and well organized. Because of its location, we were able to explore most places on foot. It made the entire trip feel very easy and enjoyable. Overall, this hotel is a great choice for travelers visiting the Old Quarter.

2026-03-11 via Nuitee
S
Spencer couple gb
10
I loved it from the moment we arrived
Pros:

The room is clean, beautiful, and charming. The hotel is in the heart of the Old Quarter, convenient for walking to dining, entertainment, and sightseeing spots. The staff are extremely enthusiastic and cheerful, creating a very comfortable atmosphere. Breakfast is delicious with many options, and the price is reasonable!

2026-03-11 via Nuitee
A
Ava extended_group gb
10
I left feeling very satisfied with the experience
Pros:

I had a very enjoyable stay here and was impressed by the service provided by the staff. Everyone was professional, friendly, and always seemed happy to assist guests. Their positive attitude made the atmosphere very welcoming. They were also attentive and proactive, often offering help before it was even requested. It really showed their commitment to good hospitality. The hotel itself has a very comfortable and relaxing environment. The spaces are open, airy, and well maintained. Cleanliness is clearly a priority here. I also felt that the layout ensured a good level of privacy, which I appreciated. The room was well equipped with everything necessary for a pleasant stay. All the facilities worked perfectly and added to the overall comfort.

2026-03-10 via Nuitee
S
Sienna couple au
10
It was a pleasant way to start the day before heading out to explore
Pros:

The hotel is very clean and clearly well cared for. My room was comfortable, tidy, and had a lovely window that made the space feel bright and airy. I especially liked how spacious the room felt compared to many other city hotels. It was cool, relaxing, and perfect for resting after a busy day. The atmosphere of the room made it easy to unwind and recharge. The staff were another highlight of the stay. They were genuinely kind, attentive, and always willing to help guests. Their friendly attitude made the hotel feel very welcoming. Breakfast each morning was also very good. The selection was simple but fresh and satisfying.

2026-03-10 via Nuitee
C
Charli family_with_children au
10
Pros:

My father and I stayed at Beryl and were warmly welcomed by Catherine! She made our Northern Vietnam trip wonderful, organized our Ha Long Bay tour, and served as our base in Hanoi. The staff are lovely, always greeting us when we returned. The rooms exceeded my expectations. We love this place and highly recommend staying here. No need to look anywhere else! Say hello to Catherine for me!

2026-03-09 via Nuitee
J
Jay extended_group gb
10
Pros:

I was very satisfied with my stay here - the staff are friendly, professional, always cheerful and enthusiastic, and provide service with a relaxed attitude. The hotel is clean and the space is well-equipped.

2026-03-09 via Nuitee
L
Lilia solo_traveller fr
10
2026-03-08 via Nuitee
N
Natalia family_with_children pl
7
Całkiem spoko
Pros:

Obsługa była bardzo miła, lokalizacja była dobra

Cons:

Hałas (nie polecam drugiego piętra), okno na korytarz

2026-03-08 via Nuitee
A
Ann family_with_children au
10
2026-03-08 via Nuitee
M
Michael couple us
10
Pros:

They arranged taxis for us and gave us lots of advice on places to visit, what to see, and how to avoid scams! The owner clearly cares a lot about his business and his guests - he’s amazing.

2026-03-07 via Nuitee