Beryl Signature Hotel & Travel

Hotels
9.6 (1608 reviews)
24 Quan Su, Hoan Kiem , Hanoi , vn

Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Limited breakfast variety
Some cleanliness issues noted

Categories

Cleanliness
9.2
Some reviews noted issues with breakfast cleanliness and variability.
Service
10
Many reviews praised the proactive and friendly staff.
Location
10
Multiple reviews highlighted its excellent location in the Old Quarter.
Room Quality
9.7
Rooms were generally described as clean and as expected.
Amenities
9.2
Breakfast options were criticized, affecting the perceived amenities.
Value for Money
10
Guests felt they received good value based on positive reviews.
Food and Beverage
8.7
Several guests mentioned limited breakfast variety.
Overall Experience
10
Overall, guests enjoyed their stay and recommended the hotel for future visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:44

Property Description

Luxurious Accommodation
Experience comfort and style at Beryl Signature Hotel & Travel in Hanoi. The rooms are elegantly designed with modern amenities including air conditioning, flat-screen TVs, and private bathrooms. Some rooms even offer stunning city views from a private balcony.

Convenient Services
Enjoy a hassle-free stay with our 24-hour concierge services, business center, and currency exchange. Stay connected with free WiFi throughout the property and indulge in delicious meals at our on-site restaurant. The hotel also offers bike and car rental services for exploring the vibrant city.

Prime Location
Located near iconic landmarks like St. Joseph Cathedral and Hoan Kiem Lake, our hotel is the perfect base for exploring Hanoi. Start your day with a delightful breakfast and then venture out to discover the charm of the city. Book your stay at Beryl Signature Hotel & Travel now for an unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 10 years old stay for VND 150,000 per person per night when using an existing bed.
    Children from 11 years old to 17 years old stay for VND 250,000 per person per night when using an existing bed.
    People 6 years old and over stay for VND 350,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is needed) and costs VND 250000 per day.

Location

Guest Reviews

9.6
Based on 1608 reviews
Cleanliness: 9.2
Service: 10
Location: 10
Room Quality: 9.7
Amenities: 9.2
Value for Money: 10
Food and Beverage: 8.7
Overall Experience: 10
A
Armani solo_traveller au
6
2026-04-25 via Nuitee
J
Jai couple au
10
Pros:

The hotel is located right in the center of the Old Quarter, making it very convenient for getting around. The staff here are very friendly and helpful, assisting us a lot during our stay. The breakfast is diverse and delicious, suitable for everyone. The room is airy and very clean. If we have the chance to return to Hanoi, my family will definitely stay at your hotel again.

2026-04-25 via Nuitee
M
Maria couple us
10
Pros:

I really liked the hotel’s location—it made getting around the Old Quarter very easy and convenient. There was also a beautiful view from the property that added a nice touch to the overall experience, especially when relaxing after a day out exploring. The food was consistently delicious, and I enjoyed trying different local dishes during my stay. The staff stood out for their friendliness and helpfulness, always making sure guests felt comfortable and well taken care of. Their warm service reflected the welcoming spirit of Hanoi very well. I would definitely come back again and think it’s a great choice for anyone wanting a comfortable base to explore the city.

2026-04-24 via Nuitee
S
Spencer extended_group au
10
Pros:

This place offered excellent value considering the overall quality of the stay. We traveled as a family and were really pleased with the level of attention from the staff, who were consistently helpful and responsive. Their service made the experience feel more personal and welcoming. The space itself was very comfortable—large, clean, and well-kept. It had a fresh atmosphere that made it easy to settle in and relax after a day out. Overall, it felt like a reliable and comfortable place to stay with family.

2026-04-24 via Nuitee
R
Rony extended_group il
9
2026-04-23 via Nuitee
N
Nóra solo_traveller hu
5
2026-04-23 via Nuitee
K
Keira extended_group gb
10
Will definitely retur next time
Pros:

The hotel is beautiful, located in the Hanoi Old Quarter, and fully equipped with modern in-room amenities. The staff is friendly, especially the receptionists, who always offer helpful recommendations for places to eat and visit. The breakfast is delicious and diverse, with a full range of Asian and Western dishes.

2026-04-22 via Nuitee
J
Jonathan couple au
10
Pros:

The staff is enthusiastic and professional, always ready to assist guests. The breakfast buffet is varied and delicious. Located in the center of the Old Quarter, the hotel is convenient for visiting many tourist attractions and shopping areas, offering great convenience for guests. The design is refined, and the service is highly professional.

2026-04-22 via Nuitee
O
olivier couple fr
9
Pros:

Très bien placé et calme

2026-04-22 via Nuitee
E
Emma family_with_children au
10
Pros:

I had a family trip to Hanoi in early spring. The hotel is very beautiful, with a unique and elaborate design that feels welcoming to both Asian and Western guests. The staff are extremely friendly, attentive, and always greet guests with a warm smile. The food at the hotel is fresh and delicious, especially the pho, which truly captures the distinctive flavor of Hanoi.

2026-04-21 via Nuitee
L
Lauren extended_group gb
10
I would definitely come back again on my next business trip
Pros:

The room was spotless and thoughtfully equipped, with a spacious and airy feel that made it very comfortable to stay in. Being located in the vibrant Old Quarter was a big plus, especially with Hoan Kiem Lake just a short walk away. It made exploring the area extremely easy during free time. The breakfast each morning was excellent, offering a wide range of choices to suit different tastes. It was definitely one of the highlights of the stay. The hotel worked perfectly for a business trip, combining comfort with convenience. Everything was well organized and easy to access. I had a very positive overall experience.

2026-04-21 via Nuitee
T
Thelma couple us
10
Pros:

The hotel is clean and well-maintained, and the room is even more spacious than it appears in the photos. The staff and receptionists are extremely friendly and attentive, especially Catherine and Anna, as well as the owner, who always support guests with everything they need. The breakfast is delicious, and every detail is carefully prepared and thoughtfully presented.

2026-04-20 via Nuitee
H
Hannah couple au
10
See you again soon!
Pros:

I had a very enjoyable experience staying at this hotel. The room was clean and airy, and the food was especially delicious, with a wide variety of dishes that suited my taste. The staff was attentive and helpful. If I have the chance next time, I will definitely come back to the Beryl Signature Hotel.

2026-04-20 via Nuitee
P
Pais solo_traveller in
10
2026-04-20 via Nuitee
R
Rui family_with_children nz
10
It was lovely, we had earlier check in and late check out. Staff were lovely, they helped us identify where’s the locals
Pros:

Modern and clean, good location. Restaurant and tourist sites nearby

2026-04-19 via Nuitee
D
Doug couple us
10
It was a very enjoyable and stress-free stay
Pros:

We recently enjoyed a fantastic family trip in Hanoi, and the hospitality really stood out. The receptionists were extremely welcoming and always happy to assist us. Housekeeping was excellent as well, keeping our rooms spotless and comfortable every day. Everyone we interacted with was polite, friendly, and attentive to our needs. They made sure we felt at ease throughout our stay. Small gestures, like greetings and quick help, made a big impression on us. It’s clear that the staff take pride in their work. Their kindness added so much to our overall experience. We felt well looked after from start to finish.

2026-04-18 via Nuitee
E
Edward extended_group us
10
It’s the kind of service that leaves a lasting impression
Pros:

I recently booked a two-day stay for my colleague at Beryl Signature Hotel, and everything turned out better than expected. Catherine was an absolute pleasure to deal with—she was attentive, thoughtful, and made the entire booking process feel effortless. My colleague shared that the room was not only clean and comfortable but also looked exactly like the photos online, which can sometimes be a rare find. The breakfast buffet was a great way to start the day, with plenty of tasty options to choose from. The hotel staff really made a difference—they were warm, approachable, and always willing to help whenever needed.

2026-04-17 via Nuitee
R
Ruby couple us
10
Pros:

I had a really pleasant stay at this hotel, which impressed me with its clean and beautiful rooms. Everything was well maintained and felt very comfortable from the moment I arrived. The location is excellent and makes it very easy to explore the city. Hoan Kiem Lake is just a short distance away, which was perfect for daily walks and sightseeing. There are also many useful amenities nearby, so everything you might need is within easy reach. I really enjoyed how convenient the area was. The staff were kind, helpful, and always willing to assist when needed. A special thank you to Catherine, who provided great support throughout my stay. She made everything much easier and more enjoyable.

2026-04-17 via Nuitee
A
Atherton extended_group gb
6
2026-04-17 via Nuitee
M
Michiel couple be
10
Pros:

De ligging is top & het personeel is vriendelijk

Cons:

Het ontbijt is zeer beperkt

2026-04-16 via Nuitee