Trademark Hotel, a Member of Design Hotels

Hotels
8.1 (264 reviews)
The Village Market Limuru Road , Nairobi , ke

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Inconsistent service
High prices

Categories

Cleanliness
8.35
Cleanliness was mentioned positively, highlighting the overall cleanliness of the hotel.
Service
8.85
Staff at reception and room service received positive comments, though restaurant service was noted to need improvement.
Location
9.15
Location inside Village Market was praised as excellent, making it a strong point for the hotel.
Room Quality
7.65
Room quality was criticized due to issues like small size, strange layouts, and lack of privacy.
Amenities
7.65
Amenities were noted as lacking, especially the absence of a proper mini-bar and poor TV service.
Value for Money
7.15
Guests felt the hotel was overpriced for the services and facilities provided.
Food and Beverage
7.65
Food service quality was inconsistent, affecting overall satisfaction.
Overall Experience
8.35
Overall experience was mixed, with some highlights but also significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:44

Property Description

Luxurious Accommodation
Trademark Hotel, located in Nairobi, offers air-conditioned guestrooms with modern amenities including a flat-screen TV, safety deposit box, and free toiletries in private bathrooms.

Dining Experience
Indulge in a daily continental breakfast and savor African and local cuisines at the Harvest Restaurant.

Convenience and Accessibility
Benefit from free luggage storage, a 24-hour front desk fluent in English and Swahili, and proximity to Village Market and Two Rivers Mall. Airport shuttle services are available upon request for a seamless travel experience.

Experience comfort and convenience at Trademark Hotel - book your stay now!

Important information:

Please note that the hotel is still in its pre-opening stage. Some of the facilities might not be fully set up.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

8.1
Based on 264 reviews
Cleanliness: 8.35
Service: 8.85
Location: 9.15
Room Quality: 7.65
Amenities: 7.65
Value for Money: 7.15
Food and Beverage: 7.65
Overall Experience: 8.35
E
Elfriede • solo_traveller • at
8
Pros:

Perfect location for UN Meetings.

2026-07-05 • via Nuitee
S
Stephen Zulu • solo_traveller • et
5
2026-06-08 • via Nuitee
L
Leanne • solo_traveller • gb
10
2026-04-18 • via Nuitee
D
Diego • couple • us
1
Poor service, noisy due to a remodeling project that started at midnight every night
Pros:

Good location

Cons:

Every night at midnight, a remodeling project inside the hotel began, with relentless drilling and hammering that kept me awake for two consecutive nights. Despite my complaints, the staff offered little support, reflecting a disappointing level of care for the guests.

2026-04-01 • via Nuitee
O
Oznur • couple • tr
8
2026-04-01 • via Nuitee
G
Guled • solo_traveller • ca
9
2026-03-31 • via Nuitee
S
Sylvain St Pierre • solo_traveller • us
10
2026-03-14 • via Nuitee
M
MARY • solo_traveller • br
9
2026-03-09 • via Nuitee
E
Elena • extended_group • it
10
2026-03-06 • via Nuitee
I
Ingvar Berg • couple • is
9
Pros:

Clean and very good staf. Agnes helped me with printing travel documents. Thank you😊

Cons:

Didnt take local currency in bar and restauraunts only cards

2026-02-27 • via Nuitee
E
Emiruti • family_with_children • fr
10
Pros:

Tout était parfait.

Cons:

Rien

2026-02-13 • via Nuitee
V
V • solo_traveller • it
9
2026-02-13 • via Nuitee
J
John Jukes • couple • ke
7
Pros:

Great Location

Cons:

Air con control did not work.
Toilet door handle poor design

2025-12-26 • via Nuitee
D
Dr Peter Macharia • solo_traveller • ke
6
2025-12-21 • via Nuitee
V
Valani • solo_traveller • ke
10
2025-12-20 • via Nuitee
V
Valani • solo_traveller • ke
10
2025-12-20 • via Nuitee
M
Marit • solo_traveller • nl
8
2025-12-12 • via Nuitee
C
Christopher • solo_traveller • gb
8
2025-12-10 • via Nuitee
H
Hugo • solo_traveller • gr
10
2025-12-01 • via Nuitee
B
Barbara • solo_traveller • ch
9
2025-11-30 • via Nuitee