Trademark Hotel, a Member of Design Hotels

Hotels
8.1 (254 reviews)
The Village Market Limuru Road , Nairobi , ke

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Inconsistent service
High prices

Categories

Cleanliness
8.35
Cleanliness was mentioned positively, highlighting the overall cleanliness of the hotel.
Service
8.85
Staff at reception and room service received positive comments, though restaurant service was noted to need improvement.
Location
9.15
Location inside Village Market was praised as excellent, making it a strong point for the hotel.
Room Quality
7.65
Room quality was criticized due to issues like small size, strange layouts, and lack of privacy.
Amenities
7.65
Amenities were noted as lacking, especially the absence of a proper mini-bar and poor TV service.
Value for Money
7.15
Guests felt the hotel was overpriced for the services and facilities provided.
Food and Beverage
7.65
Food service quality was inconsistent, affecting overall satisfaction.
Overall Experience
8.35
Overall experience was mixed, with some highlights but also significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:44

Property Description

Luxurious Accommodation
Trademark Hotel, located in Nairobi, offers air-conditioned guestrooms with modern amenities including a flat-screen TV, safety deposit box, and free toiletries in private bathrooms.

Dining Experience
Indulge in a daily continental breakfast and savor African and local cuisines at the Harvest Restaurant.

Convenience and Accessibility
Benefit from free luggage storage, a 24-hour front desk fluent in English and Swahili, and proximity to Village Market and Two Rivers Mall. Airport shuttle services are available upon request for a seamless travel experience.

Experience comfort and convenience at Trademark Hotel - book your stay now!

Important information:

Please note that the hotel is still in its pre-opening stage. Some of the facilities might not be fully set up.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 12 years old stay for US$20 per person per night when using an existing bed.
    Children from 7 years old to 17 years old stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 254 reviews
Cleanliness: 8.35
Service: 8.85
Location: 9.15
Room Quality: 7.65
Amenities: 7.65
Value for Money: 7.15
Food and Beverage: 7.65
Overall Experience: 8.35
S
Sylvain St Pierre • solo_traveller • us
10
2026-03-14 • via Nuitee
M
MARY • solo_traveller • br
9
2026-03-09 • via Nuitee
E
Elena • extended_group • it
10
2026-03-06 • via Nuitee
I
Ingvar Berg • couple • is
9
Pros:

Clean and very good staf. Agnes helped me with printing travel documents. Thank you😊

Cons:

Didnt take local currency in bar and restauraunts only cards

2026-02-27 • via Nuitee
E
Emiruti • family_with_children • fr
10
Pros:

Tout était parfait.

Cons:

Rien

2026-02-13 • via Nuitee
V
V • solo_traveller • it
9
2026-02-13 • via Nuitee
J
John Jukes • couple • ke
7
Pros:

Great Location

Cons:

Air con control did not work.
Toilet door handle poor design

2025-12-26 • via Nuitee
D
Dr Peter Macharia • solo_traveller • ke
6
2025-12-21 • via Nuitee
V
Valani • solo_traveller • ke
10
2025-12-20 • via Nuitee
V
Valani • solo_traveller • ke
10
2025-12-20 • via Nuitee
M
Marit • solo_traveller • nl
8
2025-12-12 • via Nuitee
C
Christopher • solo_traveller • gb
8
2025-12-10 • via Nuitee
H
Hugo • solo_traveller • gr
10
2025-12-01 • via Nuitee
B
Barbara • solo_traveller • ch
9
2025-11-30 • via Nuitee
W
waleed alalialali • solo_traveller • ae
8
2025-11-26 • via Nuitee
K
Karen • couple • ke
7
None
Pros:

Service

Cons:

Response

2025-11-07 • via Nuitee
F
Freddy • couple • ch
8
2025-11-06 • via Nuitee
• solo_traveller • nz
9
Great experience.
Pros:

Great

Cons:

Fixing the table lamp in my room

2025-11-05 • via Nuitee
S
Sanjay • solo_traveller • in
4
High prices for the facilities offered.
Pros:

Location is good.

Cons:

Small rooms. High price.

2025-10-31 • via Nuitee
D
DBwye • couple • ke
6
A big price-tag for a mediocre experience.
Pros:

The breakfast and reception staff were pleasant. The bed was comfortable.

Cons:

The facilities in the room - no door on shower. Light switches set-up so I could not just have the bedside light on without having some of the lights on in the room too.
We had no one to escort us to our room to show or answer any questions we might have had.
No items in the mini-bar.

2025-10-17 • via Nuitee