AYKUN Hotel by AG Hotels Group

Hotels
8.8 (1363 reviews)
12b Kerey, Zhanibek Khans Street , Astana , kz

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Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good staff
Comfortable atmosphere
Cons:
Limited view from some rooms
Missing basic toiletries

Categories

Cleanliness
8.51
The room was clean and well-equipped, but some minor issues with service were noted.
Service
9.48
The staff was polite and attentive, helping with all requests.
Location
8.02
View from room 306 was disappointing, facing a wall, which negatively impacted the stay.
Room Quality
8.47
The room was tidy and comfortable, though there were some booking issues.
Amenities
9
Basic amenities provided, but some items like milk were lacking at times.
Value for Money
8.96
Good hotel for the price range, suitable for short stays.
Food and Beverage
9.01
Enjoyable breakfast experience, with decent food quality.
Overall Experience
8.98
A pleasant stay overall, despite a few minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:20

Property Description

Luxurious Accommodation
AYKUN Hotel by AG Hotels Group offers elegant non-smoking rooms with modern amenities like a flat-screen TV and a private bathroom. The comfortable beds and stylish decor ensure a relaxing stay for every guest.

Convenient Facilities
Enjoy a delicious buffet breakfast at the on-site restaurant and unwind in the sauna for the ultimate relaxation. The hotel also provides a business center with fax and photocopying services, catering to all your professional needs.

Prime Location
Situated near popular landmarks like Bayterek Monument and Astana Arena, AYKUN Hotel is the perfect choice for travelers interested in exploring the cultural and architectural wonders of Astana.

Book your stay at AYKUN Hotel by AG Hotels Group now to experience luxury and convenience in the heart of Astana.

Important information:

Please note that from 13 April 2021 until 13 May 2021 it will be not possible to buy alcohol on site.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for KZT 5,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1363 reviews
Cleanliness: 8.51
Service: 9.48
Location: 8.02
Room Quality: 8.47
Amenities: 9
Value for Money: 8.96
Food and Beverage: 9.01
Overall Experience: 8.98
M
Michael • solo_traveller • de
9
Pros:

Staff friendly.

2026-04-25 • via Nuitee
A
Arslan • solo_traveller • kz
9
2026-04-25 • via Nuitee
M
MUTALLIMOV • solo_traveller • az
8
2026-04-24 • via Nuitee
K
Koishkenova • solo_traveller • kz
10
Pros:

Мне очень понравилось в AYKUN Hotel: чисто, тепло (даже жарко)), уютные комнаты, самое главное — без посторонних запахов и хорошая шумоизоляция. В комнате было все необходимое для деловой поездки. Даже утюг и гладильная доска 😍 Завтраки вкусные 👍 К сожалению, не успела посетить сауну, но в следующий раз обязательно сделаю это 😊

2026-04-24 • via Nuitee
S
Sabrina • couple • it
9
Pros:

Camera e bagno confortevoli. Doccia con acqua molto calda. Hotel vicino ad alcuni ristoranti e supermercati. Personale gentile e disponibile. Ottima colazione.

Cons:

Il secondo giorno nel tardo pomeriggio non avevano pulito la camera e abbiamo dovuto insistere perché ci facessero le pulizie. Molto caro il servizio di lavanderia.

2026-04-21 • via Nuitee
Роза • solo_traveller • kz
10
Pros:

Очень хороший отель, удобное местоположение. Все что душе угодно. Завтраки очень хорошие и разнообразнве

2026-04-20 • via Nuitee
S
Slava • solo_traveller • kz
9
2026-04-20 • via Nuitee
Роза • solo_traveller • kz
10
2026-04-20 • via Nuitee
Тимур • couple • kz
8
2026-04-17 • via Nuitee
D
DamirTDT • family_with_children • kz
7
Pros:

Всё

Cons:

Такого не было

2026-04-17 • via Nuitee
P
Pavel • solo_traveller • cz
8
Pros:

Nice staff and long checkout time until 12pm, bug enough rooms

Cons:

Too soft or too used mattresses

2026-04-17 • via Nuitee
Ксенофонтова • solo_traveller • kz
9
2026-04-17 • via Nuitee
S
Slava • solo_traveller • kz
8
2026-04-15 • via Nuitee
B
Bekbauov • solo_traveller • kz
8
2026-04-13 • via Nuitee
V
Vladimir • couple • ua
9
2026-04-13 • via Nuitee
B
Bruno • family_with_children • de
10
Pros:

Spacious room and friendly staff

2026-04-08 • via Nuitee
M
Moldir • solo_traveller • kz
10
2026-04-06 • via Nuitee
M
Muradym • solo_traveller • kz
10
2026-04-03 • via Nuitee
I
Ivan • family_with_children • gb
8
2026-04-03 • via Nuitee
Евгений • couple • kz
8
2026-04-01 • via Nuitee