G Mekong Hotel Phom Penh

Hotels
8.3 (511 reviews)
No 419, Preah Monivong Boulevard, Khan 7 Makara (Orussey Market Area) , Phnom Penh , kh

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Nice amenities
Cons:
Noise issues
Room maintenance problems
Breakfast variety complaints

Categories

Cleanliness
8.13
The reviews mention good cleanliness, but there are indications of some maintenance issues.
Service
8.6
Overall positive sentiment regarding the staff's friendliness and helpfulness.
Location
8.64
Great location with easy access to tourist spots, but some mentions of walking difficulties.
Room Quality
8.09
Rooms described as nice and large but with some issues such as noise and air conditioning.
Amenities
8.62
Good amenities like the rooftop pool and breakfast are positively noted.
Value for Money
8.08
Fair value noted, but some complaints about specific item prices.
Food and Beverage
7.63
Mixed reviews on breakfast; positive mentions alongside some complaints.
Overall Experience
8.6
Positive overall experience, with many guests expressing satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:26

Property Description

Rooftop Swimming Pool and Spa Centre
Indulge in relaxation with our rooftop swimming pool and spa centre, perfect for unwinding after a day of exploring the city.

Convenient Location
Located just minutes away from Tuol Sleng Genocide Museum and King Palace, our hotel is the ideal base for exploring the cultural landmarks of Phnom Penh.

Art Gallery and G Star Restaurant
Experience local culture with our in-house art gallery showcasing local artists. Delight your taste buds with authentic Khmer cuisine at G Star Restaurant, complemented by artisanal cocktails at the bar.

Book your stay at G Mekong Hotel Phom Penh now to enjoy these exceptional amenities and more!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 511 reviews
Cleanliness: 8.13
Service: 8.6
Location: 8.64
Room Quality: 8.09
Amenities: 8.62
Value for Money: 8.08
Food and Beverage: 7.63
Overall Experience: 8.6
M
Millicent couple gb
7
Pros:

Some corridors really smelt of smoke, but if you get a room on one that doesn’t its a very pleasant hotel! Really lovely staff.

2026-04-11 via Nuitee
T
Todd couple au
1
shove your refund….moving to Frangipani Hotel was awesome alternative
Pros:

no pool or roof top bar,,,no refund or care factor…no apology…rude incompetent staff

Cons:

the attitude and lies

2026-04-09 via Nuitee
Q
Quentin couple fr
8
2026-04-08 via Nuitee
S
Selina solo_traveller au
1
Hotel is PERMANENTLY closed!!
Pros:

The hotel was PERMANENTLY closed when I arrived at 8pm and nobody including Booking.com or the hotel notified me.

Cons:

Hotel is PERMANENTLY closed!!

2026-04-07 via Nuitee
L
Lee couple my
9
2026-04-07 via Nuitee
K
kevin couple id
1
I didn’t stay because the hotel is closed, but that didn’t stop booking. Com selling me a room, path
Pros:

Booking.com are taking bookings for this hotel, however it has ceased to trade. What a shambles.

2026-04-06 via Nuitee
C
Chantal solo_traveller fr
10
2026-04-05 via Nuitee
A
Ana0808 extended_group sg
1
Do not recommend it
Pros:

They accepted the full refund for free.

Cons:

When we arrive for the check-in at 6 pm, the hotel mentioned that the crib for our 11 month old baby was not available (even though we had requested in advance during the booking). Also, the pool was under maintenance, which was the main purpose of our stay in Phnom penh to relax in the amenities with our little kids. Lastly, when we checked the room, it was super dirty. So we we end up not staying there, booking a last-minute hotel and asking for a full refund.

2026-04-04 via Nuitee
N
Nikoline solo_traveller dk
9
2026-04-03 via Nuitee
D
Dariusz couple pl
10
Pros:

Pokój był czysty i bardzo ładny. Panie sprzątające były bardzo miłe.

Cons:

Śniadania były bardzo słabe:( Na siłowni większość sprzętu jest zepsuta

2026-04-02 via Nuitee
D
Dariusz couple pl
10
2026-04-02 via Nuitee
B
benoit couple fr
1
Cons:

En arrivant le soir on a trouvé l'Hôtel fermé sans avoir ete prévenu. Celui a fait faillite et était en cours de reprise par un nouveau propriétaire

2026-04-01 via Nuitee
T
Teresa couple it
10
Pros:

Camera meravigliosa, spaziosa, fresca e con tutto il necessario’! Piscina perfetta

2026-04-01 via Nuitee
M
Martin extended_group cz
1
Cons:

Hotel was closed when we arrived and no prior information!! Money withdraw frou our card...

2026-04-01 via Nuitee
M
Marie solo_traveller fr
7
En clair-obscur : du charme, mais quelques ombres au tableau
Pros:

Les espaces communs sont vraiment très jolis et la piscine est superbe.

Petit bémol en revanche sur la décoration des chambres, l’agencement des salles de bain (dont les douches débordent sur les toilettes) et la luminosité — certaines chambres donnant directement sur l’immeuble mitoyen. La literie reste toutefois confortable.

Cons:

Mon principal bémol concerne le staff, qui m’a, pour la seule fois du séjour, mise dans une situation quelque peu inconfortable. Ayant réservé à la dernière minute à un tarif réduit, j’ai eu le sentiment de ne pas être considérée de la même manière, comme si je n’étais pas vraiment “à ma place”... alors que l'hôtel était quasiment vide.

2026-04-01 via Nuitee
A
Alexandre couple fr
7
Bien placé, chambre top mais piscine sale
Pros:

La chambre était spacieuse, la literie très confortable et propre bien insonorisé.

Cons:

Le roof top était sale car des clients organisaient des dîners dessus laissant tous leurs déchets derrière eux.
Le personnel nettoyait a peine le rooftop.
La piscine était sale avec de nombreuse particules au dessus de l’eau et dedans.

2026-04-01 via Nuitee
T
Timothy couple tw
1
I was unable to stay there because the hotel has shut down.
Pros:

The guy who told me that the hotel had shut down since I’d made my booking, and I wouldn’t be able to stay there. was very nice.

Cons:

It is no longer operational, and I had to book another hotel for the night

2026-03-30 via Nuitee
M
Marianne couple gb
9
Excellent value for money.
Pros:

Spacious room, contemporary and stylish. Excellent value for money with lovely rooftop pool and good breakfast.

2026-03-29 via Nuitee
C
Christopher couple de
7
2026-03-29 via Nuitee
F
Florenta couple de
10
Everything was great, unfortunately we stayed only 1 night. But if we could, we would’ve stayed much longer!
Pros:

It’s an Amazing hotel, must stay when in Phnom Penh.

2026-03-29 via Nuitee