Royal Hotel Que Vo

Hotels
10 (4 reviews)
89 Đường Trương Định , Hà Liễu , vn

listing image 1
Show all photos

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Airport shuttle
See all facilities

Review Highlights

Pros:
Staff serve with a smile
Cons:
Severe mosquito infestation (bed, entrance, many flying)
Bed sheets not changed
No bath towels or face towels provided
Not allowed to change rooms
Not allowed to cancel reservation

Categories

Cleanliness
10
Severe mosquito infestation reported: bed covered with mosquitoes, dead mosquitoes at the entrance and on the bed, dozens flying around; bed sheets not changed.
Service
10
Staff served with a smile but were unhelpful regarding room change and cancellation requests (polite but unable/unwilling to resolve guest's issues).
Location
10
Standard quality for this hotel tier
Room Quality
10
Poor room condition: bed sheets not changed and mosquito infestation directly affecting the bed and entrance.
Amenities
10
Missing basic amenities at check-in: no bath towels or face towels provided.
Value for Money
10
Very poor value given cleanliness and service limitations; also not allowed to cancel the reservation.
Food and Beverage
10
Standard quality for this hotel tier
Overall Experience
10
Extremely negative experience overall — described by guest as 'the worst experience ever' due to infestation, lack of basic amenities, and inability to change rooms or cancel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-31 08:52

Property Description

Convenient Location
Modern Amenities
Friendly Customer Service

Experience comfort and convenience at Royal Hotel Que Vo. With modern amenities, a central location, and friendly customer service, your stay with us will be memorable. Book now to secure your spot at our 3-star hotel.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

10
Based on 4 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
M
Mít • couple • vn
10
Pros:

Mình đã ở đây và có trải nghiệm rất tốt.
phòng sạch sẽ đầy đủ tiện nghi.sẽ quay lại nhiều lần🙂

2026-05-08 • via Nuitee
F
Feng • solo_traveller • cn
2
非常糟糕
Cons:

全是应付，没有服务

2026-04-12 • via Nuitee
J
Jian mei • couple • cn
4
The worst experience ever.
Pros:

Staff serve with a smile.

Cons:

The place is full of mosquitoes. The bed is covered with them. There are dead mosquitoes right at the entrance and on the bed, and dozens of them are flying around in the air. I am not allowed to change rooms, and the bed sheets haven’t been changed for me either. There are no bath towels or face towels available. I originally booked for two days, but I am not allowed to cancel the reservation.

2026-03-24 • via Nuitee
Q
QUAN • solo_traveller • cn
10
2025-07-04 • via Nuitee