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Hotel O Metro Galaxy inn
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Facilities
WiFi available
Free WiFi
Air conditioning
24-hour front desk
Room service
Family rooms
Luggage storage
Daily housekeeping
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
See all facilities
Property facilities
Back
-
WiFi available
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Free WiFi
-
Air conditioning
-
24-hour front desk
-
Room service
-
Family rooms
-
Luggage storage
-
Daily housekeeping
-
Staff adhere to local safety protocols
-
Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Key card access
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Mobile app for room service
Review Highlights
Pros:
N/A
Cons:
Bad behavior with staff and customers
Low cleanliness standards
Poor service quality
Categories
Cleanliness
4
Cleanliness was negatively mentioned in multiple reviews, impacting the overall rating.
Service
2.7
Guests criticized the service, mentioning bad behavior towards both staff and customers.
Location
5
Location was not a major focus in the reviews, resulting in a mid-range score.
Room Quality
3.5
Room quality received negative feedback regarding the check-in experience.
Amenities
5
Amenities were not highlighted in the reviews, leading to a neutral rating.
Value for Money
2
Value for money was criticized with very low ratings given by guests.
Food and Beverage
2
Food and beverage services were severely criticized, impacting the overall rating.
Overall Experience
2.7
Most reviews expressed extreme dissatisfaction, leading to a low overall experience rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-01 18:45
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Property Description
Convenient Location near Major Attractions
Comfortable and Family-Friendly Accommodation
Helpful Multilingual Staff
To book your stay at Hotel O Galaxy inn in Mumbai, visit our website or contact us directly for a reservation.
Important information:
A deposit may be required at the property.
Check-in and check-out hours:
Check-out: 11:00 AM
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