The Palm Suite at Lava Mansion

Hotels
8.5 (515 reviews)
46A, Jalan Sultan Ahmad Shah , George Town , my

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Express check-in/check-out
Hot tub/Jacuzzi
Non-smoking throughout
Front desk (limited hours)
Express check-in
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Good location
Affordable
Cons:
Weak Wi-Fi
Maintenance issues with amenities
Limited parking

Categories

Cleanliness
8.08
Overall clean and comfortable but had a few mentions about shower and bathroom issues.
Service
9.05
Friendly staff who provided excellent assistance during late check-in.
Location
8.59
Conveniently located in George Town, good access to nearby attractions.
Room Quality
8.54
Spacious and well-appointed rooms suitable for families.
Amenities
8.07
Some lapses in available amenities like wardrobe space and spa functionality.
Value for Money
8.53
Affordable pricing for spacious rooms.
Food and Beverage
8.58
Cafe nearby provides a chill and picturesque dining experience.
Overall Experience
8.55
Overall satisfactory with minor issues but worth staying again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:02

Property Description

Luxurious Accommodation
Indulge in air-conditioned rooms with modern amenities and comfortable furnishings, ensuring a relaxing stay.

Convenient Location
Located near Northam Beach, explore popular attractions such as Rainbow Skywalk and Penang Times Square just a stone's throw away.

Exceptional Service
Enjoy a 24-hour front desk, free WiFi, and a delicious dining experience at the on-site restaurant during your stay at The Palm Suite at Lava Mansion.

To book your stay at this 4-star hotel in George Town, visit our website or call now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 515 reviews
Cleanliness: 8.08
Service: 9.05
Location: 8.59
Room Quality: 8.54
Amenities: 8.07
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.55
N
Nurul • solo_traveller • my
10
2026-05-07 • via Nuitee
Q
qs • extended_group • my
9
Pros:

Sangat-sangat berpuas hati bilik cantik bersih siap Netflix
Ada disediakan parking

2026-05-07 • via Nuitee
N
Nurul • solo_traveller • my
10
I love all about this hotel.
Pros:

I love it all. Will be my go-to-hotel whenever I'm in Penang.

Cons:

NOTHING.

2026-05-07 • via Nuitee
E
Edward • couple • my
10
2026-05-06 • via Nuitee
N
NURUL NATASHA • extended_group • my
10
Love
Pros:

Everything

Cons:

Nothing

2026-05-03 • via Nuitee
A
Ainaa • extended_group • my
9
Perfect
Pros:

Strategic location. Friendly staff. Very clean room!

Cons:

Nothing

2026-05-03 • via Nuitee
J
jecc • couple • my
1
Cons:

the water to fill up the tub just not fast enough. and the water heat up not fast enough then the water turn cold. just not a good bath experience.

2026-05-03 • via Nuitee
Z
zarith • family_with_children • my
10
Pros:

hotel in the city center and very easy to go to best places, the parking lot is very safe.

Cons:

N/A

2026-05-01 • via Nuitee
F
Fakhrul Fahim • couple • my
10
Worth the. Money
Pros:

Terbaikkkkkkkk

Cons:

Nothing

2026-05-01 • via Nuitee
N
NURUL NADIA • extended_group • my
10
Nice place to stay.. sure will repeat again..
Pros:

Excellent facilities

Cons:

Overall I like🫶🏻

2026-04-29 • via Nuitee
A
Andy • solo_traveller • ph
10
2026-04-28 • via Nuitee
M
muhammad • extended_group • my
7
2026-04-26 • via Nuitee
M
Mia • solo_traveller • my
8
2026-04-25 • via Nuitee
P
priyashini • family_with_children • my
10
2026-04-24 • via Nuitee
T
TOBEY • solo_traveller • my
10
Pros:

空間很大 停車免費 有冷氣有風扇 還有熨斗可以燙衣服 有小冰箱

Cons:

有一間房窗簾有點問題 沒辦法完全關閉

2026-04-24 • via Nuitee
J
Jane • couple • gb
10
Central location.
Pros:

Stunning decor. Fridge, water, kettle, coffee and sugar in the room (no milk or creamer available). Two beautiful bedrooms, nicely furnished and quiet. Choice of fans or air con. Great seating area with access to channels eg Netflix. Only a 20-30 minute walk from central George Town - closest attraction being the Blue Mansion and from here you can catch the free CAT bus - speedy Penang, and was it speedy. Lovely restaurant at the property- although we ate elsewhere.

Cons:

Just no milk so you can’t really complain at that!

2026-04-22 • via Nuitee
W
Wye Yip • solo_traveller • my
9
Great location and rooms
Pros:

Location was great. Very close to Georgetown. Room was clean and spacious. Parking available right Infront of room. Bed was large and comfortable

Cons:

Pillow was Abit too soft. Didn't not support well.

2026-04-20 • via Nuitee
C
Catherine • couple • my
8
It’s like home away from home.
Pros:

Loved the location, availability of parking, and space in the suite

Cons:

Need to claim the stairs to the room.

2026-04-19 • via Nuitee
A
Azuwa • extended_group • my
10
2026-04-19 • via Nuitee
S
Shafiqah Jusoh • solo_traveller • my
10
Pros:

"Absolutely wonderful stay! Our room was spotless and spacious 🥰

2026-04-18 • via Nuitee