Opera Family Hotel - former City Mark hotel

Hotels
9 (563 reviews)
ulitsa "Frederic Shopen" 2 , Varna City , bg

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Soundproof rooms
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Uncomfortable beds

Categories

Cleanliness
8.25
Some reviews noted the cleanliness could be improved, particularly in bathrooms and carpets.
Service
9.75
Multiple reviews praised the staff as friendly and helpful.
Location
9.75
The location received consistent praise for being central and convenient.
Room Quality
8.25
Some reviews mentioned that the beds were uncomfortable, reducing the room quality rating.
Amenities
9.25
Amenities were generally found adequate, with some noting the basic nature of the hotel.
Value for Money
9.25
Several reviews mentioned that the hotel offers great value for the price.
Food and Beverage
8.25
Some reviews were positive about the on-site restaurant, but specifics were limited.
Overall Experience
9.25
The overall experience was rated positively, with multiple guests expressing satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:00

Property Description

Prime Location in Varna City-Centre
Located in the heart of Varna City, Hotel Opera Plaza (former City Mark Hotel) offers a convenient stay just steps away from Bunite Beach, Varna Cathedral, and Varna City Hall. With the city centre and Varna Beach in close proximity, our hotel is the perfect choice for both leisure and business travelers.

Comfortable Rooms with Modern Amenities
Each air-conditioned room at Hotel Opera Plaza features free WiFi, a private bathroom, a desk, and a flat-screen TV. Some rooms even boast a balcony, providing guests with a charming view of the city. Rest assured, with cozy bed linen and fluffy towels, your comfort is our priority.

Near Major Attractions and Transportation
Explore Varna with ease as our hotel is surrounded by must-see attractions like Central railway station Varna, Varna Opera House, and Palace of Culture and Sports. Additionally, being just 7 km from Varna Airport, your journey to and from the hotel is hassle-free.

Ready to experience the best of Varna at Hotel Opera Plaza? Book your stay now for an unforgettable getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 11 years old stay for BGN 10 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for BGN 15 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 563 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.75
Room Quality: 8.25
Amenities: 9.25
Value for Money: 9.25
Food and Beverage: 8.25
Overall Experience: 9.25
Йордан • extended_group • bg
7
2026-02-09 • via Nuitee
N
Nikolina • couple • bg
8
2026-01-19 • via Nuitee
G
Gergana • couple • bg
10
2026-01-19 • via Nuitee
A
Aneta • couple • gb
10
⭐️Excellent with good vibes and attentive reception
Pros:

Good location,felt safe,cleaning staff were excellent ,front of house and waitresses and food was very good.happy vibes here😁

Cons:

Thin bedsheets for autumn

2026-01-19 • via Nuitee
D
Dzhaner • solo_traveller • de
9
2026-01-19 • via Nuitee
M
Maksym • couple • bg
7
Рекомендую для тих хто шукає номер ціна якість з хорошим розташуванням
Pros:

Гостинність адміністратора який спас мене від непередбачених обставин які склались
(Дякую))

Cons:

-

2026-01-19 • via Nuitee
V
Vladyslav • couple • ua
10
2026-01-19 • via Nuitee
T
Turhan • couple • tr
10
2026-01-17 • via Nuitee
Бакърджиев • solo_traveller • bg
10
Страхотно.
Pros:

Отношението, удобствата и локацията.

2026-01-10 • via Nuitee
V
Velina • extended_group • ch
7
2026-01-04 • via Nuitee
A
Anzhelika • couple • tr
10
2025-12-27 • via Nuitee
A
Anzhelika • extended_group • tr
10
2025-12-27 • via Nuitee
ŞÜKRAN • extended_group • tr
8
Pros:

konum muhteşem merkeze ve sahile yürüyerek gidiliyor :)

2025-12-15 • via Nuitee
L
Lilyana • solo_traveller • bg
10
Pros:

🩷🩷🩷🩷🩷🩷

2025-12-14 • via Nuitee
M
Marin • extended_group • bg
8
Беше добре
2025-12-14 • via Nuitee
W
Whiting • family_with_children • bg
8
Adequate !
2025-12-12 • via Nuitee
M
Markus • couple • de
10
So wie ich es mir erwartet habe
Pros:

Top Lage direkt am Theater und in der Fußgängerzone

Cons:

Gab nichts zu bemängeln

2025-12-12 • via Nuitee
M
Markus • solo_traveller • de
10
War genau so wie ich es erwartet habe
Pros:

So wie es beschrieben wurde, war es auch

Cons:

War voll und ganz zufrieden

2025-12-12 • via Nuitee
S
saleh • solo_traveller • il
8
2025-12-09 • via Nuitee
Z
Zhulien • couple • bg
10
2025-12-06 • via Nuitee