Luxurious 1BR Staycation at One Uptown BGC

Hotels
4.6 (5 reviews)
One Uptown Residences , Manila , ph

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Facilities

Non-smoking throughout

Review Highlights

Pros:
N/A
Cons:
Poor cleanliness
Unresponsive service
Room booking issues
Lack of amenities
Value for money concerns
Disappointing overall experience

Categories

Cleanliness
1
Cleanliness was heavily criticized in all reviews, with guests expressing dissatisfaction and concerns.
Service
2
Service quality was extremely poor according to all reviewers, with multiple instances of unresponsiveness and unprofessionalism.
Location
7.5
The location of the hotel received positive feedback, being described as convenient and close to key landmarks and public transport.
Room Quality
1
Room quality was a major issue as all guests encountered problems with booking confirmation and room access, leading to a negative experience.
Amenities
1
There were no positive mentions of amenities as guests faced significant issues with booking, responsiveness, and hospitality.
Value for Money
1
The overall value for money was considered extremely poor, with guests feeling scammed and expressing the need for refunds due to double bookings and lack of responsiveness.
Food and Beverage
1
Food and beverage services were not experienced by guests as they faced challenges related to booking confirmation and unresponsiveness from the hotel owner.
Overall Experience
1
The overall experience was overwhelmingly negative, with guests feeling scammed, unattended, and disappointed with the lack of communication and service quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-02 09:26

Property Description

Luxurious 1BR Staycation at One Uptown BGC offers stunning pool views in Manila's vibrant BGC area.

Prime Location - Situated near top shopping destinations like Power Plant Mall, Glorietta Mall, and Shangri-La Plaza.

Modern Amenities - This air-conditioned aparthotel features a fully equipped kitchen, flat-screen TV, and cozy bedroom for a comfortable stay.

Convenience - Non-smoking property located steps away from Bonifacio High Street, providing easy access to dining and entertainment options.

Experience luxury and convenience at Luxurious 1BR Staycation at One Uptown BGC.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

4.6
Based on 5 reviews
Cleanliness: 1
Service: 2
Location: 7.5
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
A
Ashley • couple • ph
10
2025-07-19 • via Nuitee
R
Robbert • young couple • nl
1
Bad
Cons:

THIS IS A SCAM! DO NOT BOOK!
We were completely ghosted after booking and paying in full. Currently working on requesting a refund, but save yourself the hassle and DO NOT BOOK!

2025-02-17 • via Nuitee
R
Ricardo • review category business travellers • ph
1
The worst experience and the security guard at the place told me I have been scammed!
Pros:

Don’t do it. They asked for my money up front and then they double booked the place and after waiting several hours. They asked me if I want to cancel or go to another place. I cancelled but when I asked for refund, they never responded!! It is a scam!!

Cons:

Be responsive to your guests and if the fault is yours issue a refund and an apology!!

2025-02-15 • via Nuitee
J
Jestony • group • ph
1
How can I write a short sum up of my stay, I didn’t even enter the room and the owner didnt confirm my booking. Hell the
Pros:

I wasn’t able to check in to the property because the owner did not confirm my booking and is not responsive!!!

Cons:

The owner him/herself!!!

2025-02-09 • via Nuitee
A
Ashley • young couple • ph
10
Exceptional
2025-02-02 • via Nuitee