Heritage Grand - Badulla

Hotels
9 (151 reviews)
205 keppetipola mawatha, Badulla , Badulla , lk

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Delicious food
Good location
Cons:
Could improve amenities
Bathroom design issues

Categories

Cleanliness
8.39
General sentiment indicates rooms were clean and well-maintained.
Service
9.36
Staff consistently described as friendly, helpful, and welcoming.
Location
9.4
Multiple mentions of excellent location for sightseeing.
Room Quality
8.85
Rooms noted for cleanliness and comfort.
Amenities
8.38
Amenities are satisfactory, but some guests suggested additional options like a pool.
Value for Money
9.34
Consistent feedback highlights good value for the quality of service.
Food and Beverage
8.89
Breakfast and meals received positive remarks with some guests suggesting variety enhancements.
Overall Experience
9.36
General sentiment indicates a very positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:28

Property Description

Central Location
Modern Amenities
Delicious Dining Options

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 151 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 8.38
Value for Money: 9.34
Food and Beverage: 8.89
Overall Experience: 9.36
H
Hasini • couple • lk
10
2026-07-18 • via Nuitee
G
Gosewijn • family_with_children • nl
9
Een nacht, uitstekend geslapen, comfortabel. Restaurant met uitstekende (!) koffie
Pros:

Vriendelijk en behulpzame staff

Cons:

Locatie is beetje druk. Wij hadden kamer aan dr straatkant, daar hebben ze schermen die het terras afschermen.. dat maakt het terras bloedheet en de badkamerluchten blijven daar hangen. Als de balkondeur dicht houdt (beter met airco) heb je daar echter geen last van

2026-07-11 • via Nuitee
M
Maduranga • extended_group • lk
10
Pros:

Clean , All the facilities were excellent and foods are excellent

2026-07-08 • via Nuitee
B
Budi Santoso • solo_traveller • id
10
Great place
Pros:

Friendly and professional staff. Delicious foods.

Cons:

No any issue

2026-06-29 • via Nuitee
L
Lincoln Madden • solo_traveller • au
10
Pros:

Highly recommended!

I had an excellent stay. The food was outstanding, the service was exceptional, and the staff were friendly, professional, and always willing to help. The location is convenient and adds to the overall experience. Everything was well maintained, and the hospitality exceeded my expectations.
I highly recommend this hotel to anyone looking for comfort, quality service, and a memorable stay. I look forward to visiting again.

Cons:

Nothing to say

2026-06-23 • via Nuitee
V
VASUKI • couple • lk
7
g
Pros:

staff are supportive, restaurant offers very good food

Cons:

no lift

2026-06-08 • via Nuitee
C
Chameera • couple • lk
9
Pros:

Very good breakfast and excellent, comfortable rooms. Everything was clean and well-maintained. I had a great stay and would highly recommend this place.

2026-05-03 • via Nuitee
H
Harini • couple • lk
10
Pros:

Excellent location 5 minutes away from the centre of town. Absolute value for money. Breakfast buffet was sumptuous. A la carte menu had some of the tastiest dishes I've had so far and at very economical prices. Staff was extremely friendly and welcoming. Recommend 100%!

Cons:

No complaints. Everything was perfect!

2026-04-19 • via Nuitee
P
Priscilla Eacott • solo_traveller • au
9
Very good.
Pros:

Great hotel. Clean and comfortable. The room was large and spacious. The staff were friendly and helpful. They even packed us some food as we were leaving on an early bus.

Cons:

The curtains in the room could do with a bit of repair.

2026-04-19 • via Nuitee
A
Anne • couple • au
7
Pros:

Welcoming drink and cake. Reception staff very helpful.

Cons:

Lack of character. No breakfast included and only buffet option available

2026-04-04 • via Nuitee
H
Hiran • couple • lk
9
Cons:

If there is a lift to the building it would be great

2026-04-04 • via Nuitee
K
Kumar • solo_traveller • lk
8
2026-04-03 • via Nuitee
S
Steven • solo_traveller • my
10
Fantastic experience
Pros:

I stayed at the Heritage hotel in Badulla for a night and had a fantastic experience from start to finish. The staff greeted me warmly with refreshing drinks and cake, making feel right at home, while the room was clean, spacious, and equipped with hot showers, AC, and tea facilities—ideal for unwinding after local sightseeing. Meals like dinner and breakfast buffets were fresh, tasty, and great value, and the team was super helpful with transport tips and parking. Overall, excellent for families.I’ll definitely return.

2026-03-31 • via Nuitee
J
Jeevan • extended_group • lk
8
2026-03-30 • via Nuitee
J
Juliya • solo_traveller • de
10
Pros:

Best property from our stay in Sri Lanka. Very welcoming from the moment we arrived. Great restaurant, food and service. All staff were super friendly and always asked if everything is okay and helped if there was a problem.
For example: we didn’t had warm water at first but after we told the staff, it had been fixed like in no time.
The room was clean and beautiful.
Breakfast: best breakfast we had in Sri Lanka - it was delicious!
Highly recommend..! Thank you for everything..🙏

juliya rose

2026-03-28 • via Nuitee
D
Dimuthu • solo_traveller • lk
1
2026-03-25 • via Nuitee
S
Sampath Chaminda • extended_group • lk
9
Pros:

A wonderful experience with great hospitality and attentive service throughout our stay. Also a pleasant and comfortable stay with excellent service. Very nice hotel, with extremely friendly staff. (The staff are without doubt the jewel in the crown.)

2026-03-18 • via Nuitee
W
Waranga • solo_traveller • de
10
Pros:

Very freindly and helpful staff & delicious foods in the restaurant . Clean rooms , easy to find location in badulla. They helped to plan our vacation through our stay period. I recommended for all tourists.

2026-03-16 • via Nuitee
M
Marven • couple • de
2
Schimmel !!
Pros:

Das Personal war freundlich und hat uns auf Nachfrage ein Zimmerupgrade gegeben.

Cons:

Das Upgrade war aber notwendig, da das erste Zimmer komplett schimmelig war. Nicht nur im Bad war der schwarze Schimmel überall, sondern auch im Schlafbereich. Der Gestank des Schimmels war kaum auszuhalten. Man konnte auch nicht lüften. Im „besseren“ Zimmer war der Schimmel im Schlafbereich zwar auszuhalten, aber der muffige Geruch blieb. Vom Bad darf man gar nicht erst anfangen. Man konnte auch nicht lüften, da der Balkon von Glasscheiben eingebaut ist.
2 Sterne gibt es nur wegen dem Frühstück und dem Personal.
Ansonsten, nicht mal mehr für eine Nacht würde ich dort schlafen.

2026-03-12 • via Nuitee
I
Ilka • couple • de
8
Für die eine Nacht wurden wir sehr nett behandelt. Die Nacht und das Haus waren ruhig gelegen.
Pros:

Wir waren nur eine Nacht dort, das war sehr ok.
Wir wurden sehr freundlich empfangen.
Das Frühstück war wie angefragt pünktlich bereit.

Cons:

Leider gibt es keine (günstige) Möglichkeit für die Unterkunft für Fahrer, das wäre sehr hilfreich.

2026-03-12 • via Nuitee