Heritage Grand - Badulla

Hotels
9 (133 reviews)
205 keppetipola mawatha, Badulla , Badulla , lk

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Family rooms
Non-smoking throughout
Self parking (surcharge)
Offsite parking discounted rates available
Covered parking

Review Highlights

Pros:
Friendly staff
Clean rooms
Delicious food
Good location
Cons:
Could improve amenities
Bathroom design issues

Categories

Cleanliness
8.39
General sentiment indicates rooms were clean and well-maintained.
Service
9.36
Staff consistently described as friendly, helpful, and welcoming.
Location
9.4
Multiple mentions of excellent location for sightseeing.
Room Quality
8.85
Rooms noted for cleanliness and comfort.
Amenities
8.38
Amenities are satisfactory, but some guests suggested additional options like a pool.
Value for Money
9.34
Consistent feedback highlights good value for the quality of service.
Food and Beverage
8.89
Breakfast and meals received positive remarks with some guests suggesting variety enhancements.
Overall Experience
9.36
General sentiment indicates a very positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:28

Property Description

Central Location
Modern Amenities
Delicious Dining Options

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 133 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 8.38
Value for Money: 9.34
Food and Beverage: 8.89
Overall Experience: 9.36
M
Marven • couple • de
2
Schimmel !!
Pros:

Das Personal war freundlich und hat uns auf Nachfrage ein Zimmerupgrade gegeben.

Cons:

Das Upgrade war aber notwendig, da das erste Zimmer komplett schimmelig war. Nicht nur im Bad war der schwarze Schimmel überall, sondern auch im Schlafbereich. Der Gestank des Schimmels war kaum auszuhalten. Man konnte auch nicht lüften. Im „besseren“ Zimmer war der Schimmel im Schlafbereich zwar auszuhalten, aber der muffige Geruch blieb. Vom Bad darf man gar nicht erst anfangen. Man konnte auch nicht lüften, da der Balkon von Glasscheiben eingebaut ist.
2 Sterne gibt es nur wegen dem Frühstück und dem Personal.
Ansonsten, nicht mal mehr für eine Nacht würde ich dort schlafen.

2026-03-12 • via Nuitee
I
Ilka • couple • de
8
Für die eine Nacht wurden wir sehr nett behandelt. Die Nacht und das Haus waren ruhig gelegen.
Pros:

Wir waren nur eine Nacht dort, das war sehr ok.
Wir wurden sehr freundlich empfangen.
Das Frühstück war wie angefragt pünktlich bereit.

Cons:

Leider gibt es keine (günstige) Möglichkeit für die Unterkunft für Fahrer, das wäre sehr hilfreich.

2026-03-12 • via Nuitee
K
Kirsten • couple • de
9
2026-03-09 • via Nuitee
R
Rieko • solo_traveller • jp
10
Value for money
Pros:

Good location, kind staff and a spacious room.

2026-03-06 • via Nuitee
R
Richard • solo_traveller • lk
10
Pros:

A nice place to stay and Great value for money. The breakfast was delicious according to our requirements and the hot water was perfect for bathing. The staffs were very helpful, they helped us with luggage. There were sockets next to the bed for charging. The arranged transportation from the hotel to the train station and sent me my luggage to the train station. Overall everything is perfect!😍

2026-03-03 • via Nuitee
M
manori • extended_group • nl
6
Cons:

Bathkamer was vies ruikt van alchohol en iemand had overgegeven en was nog stonk

2026-02-28 • via Nuitee
K
Keshawa • couple • lk
10
Pros:

Food and service, both were exceptional. Staff was pleasent and extremely helpful.

Cons:

Nothing in particular

2026-02-14 • via Nuitee
M
Malshan • solo_traveller • us
10
Pros:

The staff and management were extremely helful and kindly . The breakfast buffet was tasty
And great 🤤 . Rooms were very clean and comfortable .

2026-02-13 • via Nuitee
M
Myunggil • couple • kr
9
Pros:

직원들이 친절했어요.
특히 리셉션에 근무하는 여직원이 너무친절하게 잘 해주었어요.

Cons:

밖에서 소음이 많았어요

2026-02-12 • via Nuitee
E
Eleonore • couple • fr
9
Pros:

Hotel standing pour un prix très raisonnable, petite patisserie et jus de fruit en accueil. Le petit déjeuner est en buffet et le restaurant a ne pas manquer le soir . Excellent accueil

2026-01-29 • via Nuitee
A
Andrea • solo_traveller • it
7
2026-01-28 • via Nuitee
C
Christina • solo_traveller • de
10
Pros:

If you are going to Badulla, you should definitely stay at The Heritage Grand. I highly recommend this place.

Cons:

We receive excellent value for money and a delicious breakfast. The room is spacious and clean.

2026-01-28 • via Nuitee
M
Mareena • solo_traveller • au
10
Highly recommended
Pros:

Amazing stay at Heritage Grand Badulla! Spacious rooms, outstanding breakfast, and friendly service made it perfect. Highly recommend!!!

2026-01-25 • via Nuitee
A
Annette S • couple • dk
10
Amazing place - we loved it
Pros:

This place is a gem. The most helpfull people. Very nice clean rooms. With fridge, hairdryer really nice bath. Close to/ a par of a restaurant next door with amazing food.

The staff helped us arrange trips with a tuk tuk .. everything here is just prima.

2026-01-20 • via Nuitee
U
Umasha • family_with_children • lk
10
Pros:

Staff is friendly and food was great.

Cons:

Everything was OK. No bad items in specific.

2026-01-19 • via Nuitee
M
Moni • solo_traveller • in
9
Very friendly service. The front office, specially a gentleman called. Chamara. Respectful. Helpful
Pros:

Excellently served. Professional service, well informed front desk

Cons:

What’s not to like about value for money.

2026-01-19 • via Nuitee
P
Pasan • extended_group • lk
10
Facilities are good and the staff also very friendly. We enjoyed our one night stay.
Pros:

Heritage grand is very calm place to stay.

Thanks Heritage Grand.

Cons:

.

2026-01-19 • via Nuitee
J
Jasmine • extended_group • lk
7
good
Pros:

good

Cons:

The staff up to manager

2026-01-19 • via Nuitee
D
Dave • solo_traveller • gb
7
2026-01-09 • via Nuitee
H
H H D Ajith L • couple • lk
8
2026-01-08 • via Nuitee