Eco by May5 Hotel - Forest & Sea View

Hotels
9 (149 reviews)
20/128 Bãi Cháy , Ha Long , vn

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Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Relaxing atmosphere
Comfortable rooms
Cons:
Cleanliness issues
Extra charges for drinks
Location might be inconvenient for some

Categories

Cleanliness
8.25
Some reviews mentioned cleanliness issues, notably a not perfectly clean bathroom and concerns about pool water.
Service
9.75
Numerous mentions of friendly and helpful staff, overwhelmingly positive sentiments.
Location
9.25
Described as a quiet and relaxing place away from urban noise, although some mention it's a bit far.
Room Quality
9.25
Rooms are generally described as comfortable, clean, and well-equipped.
Amenities
9.25
Positive remarks about the pool and other facilities, contributing to a cozy experience.
Value for Money
8.75
Most reviews indicate the stay is worth the money, with some critiques on pricing in relation to certain amenities.
Food and Beverage
8.25
Mixed reviews on breakfast, with some mentioning extra costs for drinks during breakfast.
Overall Experience
9.25
The general consensus is a very positive experience with a strong likelihood of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:10

Property Description

Concierge Services and 24-Hour Front Desk
Shared Kitchen and Room Service
Proximity to Bai Chay Beach and Ha Long Queen Cable Car

To experience convenience and comfort in Ha Long, book your stay at Homestay ECO MAY5 TRAVEL. Enjoy concierge services, a shared kitchen, and easy access to the beach and cable car.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 149 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 9.25
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 8.25
Overall Experience: 9.25
N
Nguyễn • solo_traveller • vn
10
Pros:

Phòng và tiện nghi giống ảnh, phòng khá ổn, bể bơi không được trong lắm, nhưng bù lại thái độ anh lễ tân tên Kiên gánh tất cả, đồ ăn sáng khá ngon, nói chung là chưa được 10 nhưng cũng trên 8.5

Cons:

Bể bơi không được trong cho lắm

2026-06-06 • via Nuitee
T
Tran • couple • vn
10
Nice place to stay, very comfortable and nice breakfast offered. All the staffs are friendly and Kien was very helpful t
2026-06-03 • via Nuitee
K
Krystyna • couple • pl
9
В номере было чисто. Вид с окна был прекрасный. Территория отеля очень уютная. Единственное что расположен на горе… mr.K
2026-06-02 • via Nuitee
H
Hiệp • solo_traveller • vn
10
Pros:

Nhân viên lễ tân Kiên nhiệt tình, chu đáo đem lại năng lượng tích cực, dễ chịu. Đề nghị tăng lương ^^

2026-06-01 • via Nuitee
F
floris • solo_traveller • nl
10
Pros:

The staff was nice, especially Kien was very helpfull. I would definitely come back. Only downside was that I’m 1,88 and the beds were a little short so my feet dangled of the end

Cons:

Only downside was that I’m 1,88 and the beds were a little short so my feet dangled of the end

2026-05-29 • via Nuitee
N
Ngô • solo_traveller • vn
10
Nhân viên lễ tân kiên rất tốt
Pros:

Chỗ nghỉ sạch sẽ và giá phòng khá ổn cùng dịch vụ tốt
Nhân viên lễ tân kiên khá nhiệt tình và thân thiện tiếp đón , cố gắng trong công việc

Cons:

Không gì cả

2026-05-27 • via Nuitee
K
Krzysztof • solo_traveller • pl
10
Pros:

I had a really nice time, highly and truly recommend this place to everybody. Special thanks to Kien and Trang. Both of them went beyond my expectations being super helpful and friendly. All staff keep this place well maintained but those two create the atmosphere. Those kind of employees are really rare nowadays. Take care of them any this place will be always run well. Cheers!

2026-05-27 • via Nuitee
M
Mughal • couple • jp
10
Pros:

Overall service was great and the receptionist Kien was very helpful.
He was super friendly and always ready to help you with anything.

2026-05-27 • via Nuitee
N
Ngô • solo_traveller • vn
10
Nhân viên lễ tân kiên rất xuất sắc trong việc nhiệt tình tiếp đón chúng tôi
Pros:

Nhân viên lễ tân kiên rất thân thiện và cho chúng tôi cảm giác thoải mái như ở nhà
Rất thích dịch vụ và giá phòng của bên này

Cons:

Không gì cả

2026-05-25 • via Nuitee
L
Louis-Felix • couple • fr
8
Très bon rapport qualité prix surtout si vous avez des boules quies !!
Pros:

Très bon rapport qualité prix. Le staff est très sympa (Mr Kin et une dame très gentille) et très serviable pour les transferts et activités. Petit dej inclus très bon mais n’inclut malheureusement pas les boissons.

Cons:

Le bruit. On entend les personnes monter les escaliers et parler le soir car les murs sont très fins.
Pas de jus au petit dej. Uniquement du café et du thé.

2026-05-25 • via Nuitee
N
Ngô • solo_traveller • vn
10
Chỗ nghỉ tuyệt vời và lễ tân kiên rất tận tâm thân thiện và cố gắng trong công việc tiếp đón
Pros:

Không gian thoáng mát thư giãn
Nhân viên kiên rất nhiệt tình và tận tâm
Tận tụy và thân thiện
Hài lòng về mức giá phòng và dịch vụ của bên này

Cons:

Không gì cả

2026-05-25 • via Nuitee
M
Martin • couple • de
6
Für den Preis ok, aber wir würden nicht wiederkommen.
Pros:

Super nettes Personal am Empfang, der Preis für das Zimmer in gut und es gibt süße Katzen in der Unterkunft.

Cons:

Das Zimmer hätte sauberer sein können. Der Kühlschrank hat geschimmelt und gestunken.
Es gab keinen Fernseher, obwohl er auf den Bildern zu sehen war.
Es gab nur eine sehr schmale Bettdecke, die für uns zwei Personen nicht gereicht hat.
Die Handtücher und die Bettwäsche waren frisch gewaschen, jedoch hatten sie einige Flecken.
Es gab kein Shampoo oder Duschgel im Badezimmer.
Das Frühstück war nicht gut, sehr einfach und der Kaffee kostete extra und hat nicht geschmeckt.

2026-05-22 • via Nuitee
B
Burkov • couple • ru
10
Отличный хостел с приятной дружественной атмосферой. Место настраивает на общение и новые знакомства , много уютных мест
Pros:

Отличный хостел с приятной дружественной атмосферой. Место настраивает на общение и новые знакомства , много уютных мест общего пользования. Персонал приветливый и готов придти на помощь по всем возникающим вопросам. Отдельное спасибо мистеру Киену 🙏🏽

Cons:

Хотелось бы обратить внимание на чистоту. Ничего критичного, но могло бы быть немного чище.

2026-05-20 • via Nuitee
C
christelle • couple • fr
10
Pros:

Super bien situé, super accueil , très gentil et très disponible, on a adoré excursion grandiose très très bonne adresse

2026-05-18 • via Nuitee
H
Huan • solo_traveller • vn
10
Tuyệt vời , an toàn
Pros:

Không gian đẹp gần gũi thiên nhiên, Nhân viên kiên nhiệt tình, chu đáo, thái độ tốt

Cons:

Rất hài lòng

2026-05-18 • via Nuitee
F
Ferdinand • couple • de
10
Pros:

Uns hat das Hostel super gefallen, wir hätten sogar noch eine Nacht verlängernt, wenn es nicht voll gewesen wer. Die Rezeptionistin war super hilfsbereit und hat uns am Abend innerhalb einer Stunde einen Bus organisiert, da unserer kurzfristig storniert wurde.

2026-05-17 • via Nuitee
B
Bailey • solo_traveller • ie
10
So comfy and vibey
Pros:

Ha Long Bay was very loud and not what we were expecting, but this home stay was like a safe haven! The vibes here were so lovely and chill, Mr Kien checked us in and checked on us throughout our stay along with the other staff. Cannot rave about this place enough! Really loved it!

Cons:

Location was a bit away from the sea front but it was fine walking and locating everything

2026-05-15 • via Nuitee
M
Marius • couple • no
10
2026-05-10 • via Nuitee
H
hoàng • couple • vn
10
2026-05-08 • via Nuitee
D
Diederik • solo_traveller • nl
8
Pros:

I had a great time, I extended a night without problem and the staff helped allot with everything from where to eat to getting a bus to my next location.
Especially Kien was very helpful, he helped me with places I shouldn't miss in Ninh Binh and we had a great chat when i had to wait for the bus. He made my wait enjoyable!

Cons:

..

2026-05-07 • via Nuitee