The Essence Hotel at JFK

Hotels
6.5 (581 reviews)
9701 Waltham Street , Jamaica , us

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Laundry
Luggage storage
Non-smoking throughout
Daily housekeeping
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Spacious rooms
Good transport access
Cons:
Cleanliness issues
Limited amenities
High prices
Poor service experiences

Categories

Cleanliness
4
Reviews mentioned unclean sheets and towels, and rooms that had unpleasant smells.
Service
8
Mixed sentiments; generally positive experiences with some staff, but one negative interaction.
Location
9.5
Great proximity to JFK Airport and public transport, praised in multiple reviews.
Room Quality
6
General comments about spaciousness, but some negative notes about cleanliness and functionality.
Amenities
6
Lack of basic amenities like microwave and vegetarian breakfast options left room for improvement.
Value for Money
5
Many felt the hotel was overpriced given the conditions described in the reviews.
Food and Beverage
6
Limited breakfast options; not accommodating to dietary preferences noted.
Overall Experience
7.5
Overall, an average experience was reported with notable positives and some marked negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 11:47

Property Description

Convenient Location: The Essence Hotel at JFK is strategically located near major attractions like Arthur Ashe Stadium and Belmont Park Race Track.
Comfortable Accommodation: Air-conditioned rooms with private bathrooms, flat-screen TVs, and free toiletries ensure a comfortable stay for guests.
Exceptional Service: Enjoy round-the-clock assistance from our multilingual staff, along with a continental breakfast for a great start to your day.

Book now at The Essence Hotel at JFK for a memorable and comfortable stay during your visit to Jamaica!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.5
Based on 581 reviews
Cleanliness: 4
Service: 8
Location: 9.5
Room Quality: 6
Amenities: 6
Value for Money: 5
Food and Beverage: 6
Overall Experience: 7.5
M
Maria Lorena couple ar
10
2026-07-25 via Nuitee
D
Donate solo_traveller de
9
Pros:

Die Lage, super Preis Leistungsverhältnis

2026-07-25 via Nuitee
A
Alkan solo_traveller us
7
2026-07-24 via Nuitee
D
Dianne couple gb
8
Picked due to cost and proximity to JFK and the hotel itself was good. Allowed a late check out too.
Pros:

Efficient check in and checkout. Clean room. Gave us a free late checkout which was very much appreciated.

Cons:

The general area was quite rundown so that would stop me from staying there again.

2026-07-24 via Nuitee
M
Mirickle couple us
10
2026-07-22 via Nuitee
F
Francisco solo_traveller us
8
2026-07-20 via Nuitee
E
Elisha couple us
7
2026-07-19 via Nuitee
F
Fior solo_traveller do
7
2026-07-19 via Nuitee
V
Vincent solo_traveller us
7
Pros:

Room was very clean

Cons:

Location

2026-07-18 via Nuitee
J
Jaime solo_traveller us
10
2026-07-18 via Nuitee
T
Tamar couple us
6
2026-07-17 via Nuitee
E
Essie solo_traveller us
10
Pros:

Location, price, friendliness, clean.

2026-07-16 via Nuitee
S
Samantha solo_traveller us
5
JFK Essence
Pros:

Close to airport and mass transit. I was stranded at JFK, was able to make reservation and price was reasonable.

Cons:

The shower faucet handle fell off, was not secured to the fixture. Towels left lint after using to dry off. There was a lot of debris on the patio .

2026-07-16 via Nuitee
J
Jaime solo_traveller us
10
2026-07-14 via Nuitee
R
Roz couple gb
5
OK for a stop over before flight from JFK but would try Holiday Inn next time
Pros:

Close to the air train for travel to JFK.
Big comfortable bed and great air con.
There was a reasonable bar close by.

Cons:

No social area/bar .....
Additional charge to store bags for a few hours
There was a small cigarette burn on the bed sheet

2026-07-13 via Nuitee
F
Farneh family_with_children us
1
2026-07-13 via Nuitee
A
Abbas couple us
5
2026-07-12 via Nuitee
E
Edwards solo_traveller ag
8
Pros:

Convenient location next to the subway and other places. Clean, comfortable and suitable room.

Cons:

Nothing to note

2026-07-12 via Nuitee
I
Igor solo_traveller rs
6
2026-07-12 via Nuitee
D
Deepak solo_traveller us
2
Cons:

Dirty bed with hair in it.

2026-07-12 via Nuitee