Home2 Suites By Hilton Traverse City

Hotels
•
Home2 Suites by Hilton
9.2 (100 reviews)
2684 N US 31 South , Traverse City , US

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Children allowed

Facilities

Fitness facilities
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
Terrace
BBQ facilities
See all facilities

Review Highlights

Pros:
Clean
Good location
Nice staff
Spacious rooms
Cons:
Breakfast quality
Bugs in the room
Traffic concerns

Categories

Cleanliness
8.7
Several reviews highlight cleanliness positively, though some mention bugs.
Service
9.7
Most staff interactions were positive, though there were a few complaints regarding breakfast service.
Location
9.2
Location is mentioned positively but with traffic concerns.
Room Quality
9.7
Rooms were described as spacious and new.
Amenities
9.7
Amenities like the gym and breakfast offerings received mixed reviews but are generally appreciated.
Value for Money
9.7
Value is implied to be good based on positive overall sentiment.
Food and Beverage
7.2
Several complaints about breakfast quality, impacting the overall rating.
Overall Experience
9.7
The sentiment across reviews is largely positive, with intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:49

Property Description

Convenient Location
Located just 1.5 km from Great Wolf Lodge Traverse City and 5.7 km from Clinch Park, Home2 Suites By Hilton offers easy access to nearby attractions.

24-Hour Front Desk
Enjoy peace of mind with our 24-hour front desk service, available to assist you anytime during your stay.

Comfortable Accommodations
Relax in our rooms equipped with air conditioning and a TV, ensuring a comfortable stay for all guests.

To book your stay at Home2 Suites By Hilton Traverse City, contact us today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 100 reviews
Cleanliness: 8.7
Service: 9.7
Location: 9.2
Room Quality: 9.7
Amenities: 9.7
Value for Money: 9.7
Food and Beverage: 7.2
Overall Experience: 9.7
H
Hugh • solo_traveller • us
4
Not for us and a danger to future guests
Pros:

Average hotel - new and clean with so-so breakfast

Cons:

Doors to enter rooms VERY heavy, hard to open with a very strong spring to quickly close. VERY DANGEROUS. Complained to on site management. They said their bosses didn’t want to change the doors.

2026-09-19 • via Nuitee
J
john • extended_group • us
1
the worst experience ever
Pros:

I spent 90 minutes for the staff to tell me that Booking screwed up royally - Booking screwed me over - the room was not available - I want my refund now - I'm never using Booking again - thank you

Cons:

I booked, paid and found out that Booking didn't pay the Hotel - you suck!!!

2026-09-18 • via Nuitee
J
Juenessee • solo_traveller • us
1
2026-09-10 • via Nuitee
J
John • couple • ca
9
Pros:

Room was big and open.

Cons:

On call manager wouldn’t come to desk to address an issue. Didn’t follow up at all.

2026-09-10 • via Nuitee
M
Madeline • couple • us
9
2026-09-08 • via Nuitee
P
Pamela • extended_group • us
2
Guest was injured by something in carpet, and WE had to vaccuum and search for what possibly did it.
Cons:

Staff and management were uninterested and unhelpful in resolving the many issues we had at this property.

2026-08-22 • via Nuitee
M
Max • family_with_children • us
8
Nice pool, big rooms and good breakfast.
Pros:

Nice pool. Good breakfast. Big room. All day coffee and fruits.

Cons:

A/C too noisy. Sofa too hard. Towels were changed every other day, but beds weren’t changed at all.

2026-08-17 • via Nuitee
C
Colon • family_with_children • us
6
No
Pros:

Most of the people were helpful, breakfast was good, room was ok.

Cons:

There was a mildew smell coming from under the sink in room 304. It was causing me to have allergy symptoms. All they did was let us move rooms, did not offer anything for the inconvenience and then they had another family stay there RIGHT after we moved rooms!

2026-08-16 • via Nuitee
W
Walaa • family_with_children • us
5
I will complain at Hilton Owner because they are oart of it because my wife is one of the Hilton Own
Pros:

The receptionist was trying to help because our rooms were dirty

Cons:

Hotel policy was so bad, housekeeping very terrible, roors were dirty, plus I wasn't be able to get joined rooms neither close, although I confirmed that August 2 and August 9 after all of that rooms were sold , in such cases the hotel provides grandsuit or the best but not loos a customer, if someone like me add 13 bad reviews with explanation what do you think it gonna happen

2026-08-11 • via Nuitee
J
Jones • family_with_children • us
10
Friendly service from the beginning to end. Breakfast had a variety to choose from too.
Pros:

Friendly staff and cleanness.

Cons:

Need more luggage carts, I had another customer watching me load my vehicle the whole time complaining.

2026-08-07 • via Nuitee
K
Kim • family_with_children • us
9
2026-07-26 • via Nuitee
M
Michael • family_with_children • us
10
Excellent experience
Pros:

Friendly, helpful staff. Wonderful pool!!

Cons:

No complaints

2026-07-25 • via Nuitee
M
Marilyn • couple • us
10
Pros:

Everything

Cons:

Price

2026-07-20 • via Nuitee
A
Anna • solo_traveller • us
10
2026-07-20 • via Nuitee
A
Anna • couple • us
10
2026-07-17 • via Nuitee
M
Monty • couple • us
10
Very pleased & would definitely stay here again.
Pros:

Great location for the Cherry Festival when utilizing the free shuttle service. Close to restaurants.

Cons:

Could only make right hand turns out of the parking lot.

2026-07-16 • via Nuitee
V
Valero • solo_traveller • cr
9
Volveria
2026-07-10 • via Nuitee
S
Smita • family_with_children • us
7
2026-07-06 • via Nuitee
R
Rebecca • family_with_children • us
10
2026-07-04 • via Nuitee
C
Christen • family_with_children • us
9
2026-07-03 • via Nuitee