The West End Flats

Hotels
Independent
9.4 (41 reviews)
515 8th St SW, Roanoke, Virginia, 24016 , Roanoke , US

Children allowed
Pets allowed

Facilities

Front entrance ramp
Express check-out
Firepit
Electric car charging station
Area rugs in public areas
Free WiFi
Luggage storage
Express check-in/check-out
Concierge service
Outdoor furniture
See all facilities

Review Highlights

Pros:
Clean and comfortable accommodations
Great location with amenities nearby
Cons:
Housekeeping issues noted
Towels need improvement

Categories

Cleanliness
8.23
Mixed sentiment; many reviews mention cleanliness positively, but one review noted issues with hair and sticky floors.
Service
9.7
Overall positive sentiment with mentions of friendly and responsive service.
Location
9.74
Positive sentiment; conveniently located near downtown and breweries.
Room Quality
9.69
Positive sentiment; generally spacious and comfortable rooms.
Amenities
9.72
Positive mention of the brewery and well-furnished apartments.
Value for Money
9.18
Good value rating despite some mentions of needing better towels.
Food and Beverage
9.23
Mention of attached brewery; specific food quality not discussed.
Overall Experience
9.7
Positive overall sentiment, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:53

Property Description

Luxurious Amenities: Enjoy complimentary wireless internet, gas grills, and concierge services for a convenient stay.

Boutique Accommodations: Indulge in individually decorated guestrooms with fully equipped kitchens and memory foam beds.

Centrally Located: Explore nearby attractions like Shaftman Performance Hall and Virginia Museum of Transportation during your stay.

Plan your luxury escape at The West End Flats for a memorable experience.

Important information:

  • Guests can access their rooms with a mobile device.

Check-in and check-out hours:

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Smoking

    No smoking

  • Pets

    Pets welcome

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

9.4
Based on 41 reviews
Cleanliness: 8.23
Service: 9.7
Location: 9.74
Room Quality: 9.69
Amenities: 9.72
Value for Money: 9.18
Food and Beverage: 9.23
Overall Experience: 9.7
F
Fredrick
10
Pros:

Was in town for a wedding and stayed three nights at the West End Flats. Had a great stay. It was me, my wife, our baby and dog. Reasonably priced and great location.

2025-10-13 via Nuitee
H
Heidi partner
10
Pros:

Parking was easy, great location. Time to upgrade the towels and bedding. The house cleaner needs to put more attention in n the shower area.

2025-10-11 via Nuitee
T
Tina
10
Pros:

Great room!

2025-10-07 via Nuitee
T
Tricia partner
10
Pros:

Perfect

2025-10-03 via Nuitee
K
Kimberly family
10
Pros:

At first wasn’t sure when we arrived but we’re so surprised at how great the apt was and how easy it was to use their system. And a great brewery on site. Would definitely stay again.

2025-10-03 via Nuitee
L
Linda
10
Pros:

Hotel was very unique, an old school modernized into a great hotel. Close to downtown with great restaurants. We walked downtown and got uber back to hotel. Would stay again!

2025-10-01 via Nuitee
S
Stacy
10
Pros:

Very responsive

2025-09-27 via Nuitee
N
Norma
10
Pros:

Clean room and

2025-09-25 via Nuitee
J
Jane partner
10
Pros:

Love the attached brewery! Clean and comfortable!

2025-09-13 via Nuitee
C
Christopher
10
Pros:

Nice clean and spacious

2025-09-06 via Nuitee
S
Sylvie
10
West End Flats = Quality
Pros:

We were very pleased with how nice and clean everything was. Even the hallways smelled fresh and clean. We could not hear people in the units beside or above us which made for restful nights. The units were nicely furnished with a complete kitchen and shower tub. Being pet friendly, we were able to bring our cats who really enjoyed the big windows. The location is convenient to downtown Roanoke which allowed us to enjoy the local restaurants and even a brewery, A Few Old Goats, is attached and has a nice open patio space to enjoy an evening ale. The Host was extremely friendly and accessible making us feel like valued guests. I would recommend this location to family & friends.

2025-08-19 via Nuitee
G
Gail Frances
10
Pros:

The size of the unit is great. Everything worked properly. It is a great location, close to downtown, there is even a brewery on property.

2025-08-16 via Nuitee
H
Henry
10
Pros:

All was clean and nice.

2025-08-09 via Nuitee
L
Laura
10
Pros:

Excellent

2025-08-08 via Nuitee
L
Lisa
10
Comfortable Stey
Pros:

Very comfortable and well furnished apartment that served our trip needs extremely well.

2025-08-03 via Nuitee
V
Verified traveler
10
Perfect except the towels.
Pros:

Always a pleasant stay here. Huge tvs and massive sq. footage for a low price. However, they could offer better towels. These are some old towels I would not use on my body if i was at home.

2025-07-31 via Nuitee
A
Alan
8
Spacious apartment but housekeeping needs work
Pros:

The apartment has an "industrial" decor. The floor is cement (and cold) and the rooms are very darkly decorated. It had a man-cave feel to it. It was definitely not the cleanest, as hair was in the bathroom in the tub and on the washer/dryer. The floor was so sticky we had to wash our shoes after we left. The bed was extremely comfortable and the apartment is spacious with huge TVs in the living and bedrooms. Smoke detectors were going off in multiple apartments on our floor until midnight - this was unfortunate!

2025-07-14 via Nuitee
S
Stacie
8
Pros:

I was in apt 102 and the door to the bathroom facing the kitchen got jammed and I couldn’t open it when I was inside. I thought the second door was just a closet lol but luckily it led to the bedroom and I could leave.
Also I felt like the booking process could have been clearer about filling out the form in order to be sent access codes.

2025-07-13 via Nuitee
R
Rashod
10
Pros:

Great place. I love the small apartment feel. Kitchen was awesome.

2025-07-02 via Nuitee
K
Kathryn
10
Pros:

Unique property. Very comfortable. Full kitchen. Nice to have brewpub on property. Very walkable to downtown.

2025-06-23 via Nuitee