ONYX by luna

Hotels
8.4 (24 reviews)
11 Rue Djamel Eddine , Oran , dz

Facilities

Free beach shuttle
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Pleasant staff
Good breakfast variety
Cons:
Cleanliness issues in bathrooms
WiFi connectivity problems

Categories

Cleanliness
7.54
The cleanliness of the bathrooms was noted as needing improvement.
Service
9.01
Staff described as attentive and friendly, providing excellent service.
Location
8.55
Well-located, away from the noisy city center, offering a pleasant stay.
Room Quality
8.5
Rooms were spacious, clean, well-furnished, and quiet at night.
Amenities
8.53
Standard quality for this hotel tier.
Value for Money
8.49
Standard quality for this hotel tier.
Food and Beverage
8.04
Breakfast variety was good, but there are noted areas for improvement.
Overall Experience
8.51
Overall positive experiences with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:07

Property Description

Luxurious Accommodation
ONYX by Luna offers elegant rooms with modern amenities, ensuring a comfortable stay. From air conditioning to a safety deposit box, every detail is carefully curated for the guests' convenience.

Exceptional Services
Enjoy top-notch services including a 24-hour front desk, airport transfers, and room service. The staff is dedicated to providing a seamless experience, making your stay truly memorable.

Delightful Dining
Indulge in a delectable buffet breakfast at the hotel's restaurant, starting your day on a delicious note. Savor a variety of dishes in a cozy setting, perfect for guests to unwind and enjoy a meal.

Book now at ONYX by Luna for an unforgettable experience in Oran.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

8.4
Based on 24 reviews
Cleanliness: 7.54
Service: 9.01
Location: 8.55
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 8.04
Overall Experience: 8.51
À Nourredine couple fr
10
Je reviendrai
Pros:

C'était parfait.
L'accueil,le personnel,le petit déjeuner, l'hôtel.
Tout était parfait

Cons:

Rien

2025-11-19 via Nuitee
N
Ndahmoudy solo_traveller mr
10
2025-11-11 via Nuitee
N
Ndahmoudy solo_traveller mr
10
Pros:

Hotel tres propre personnel disponible

Cons:

Rien

2025-11-11 via Nuitee
N
Ndahmoudy extended_group mr
10
Pros:

Tout edt aimable

Cons:

Rien.du tout

2025-11-11 via Nuitee
M
Mahmoud couple eg
7
Good but could be better
Pros:

It’s new

Cons:

Reception staff they are not welcoming

2025-10-30 via Nuitee
M
Mohamed el mahdi solo_traveller dz
10
Pros:

Endroit, Propreté, style hôtel

2025-10-22 via Nuitee
A
Ahmed solo_traveller eg
8
2025-10-01 via Nuitee
solo_traveller de
6
2025-09-16 via Nuitee
S
Sahib family_with_children fr
10
2025-08-27 via Nuitee
F
Fouad family_with_children fr
9
2025-08-26 via Nuitee
solo_traveller it
8
Il soggiorno è andato bene.
Pros:

Completa.
Ben assortita

Cons:

Il collegamento WiFi (non funzionava).

2025-08-25 via Nuitee
K
K&S101015 family_with_children fr
7
Correct
Pros:

Hôtel moderne, très beau, bien situé, chambre spacieuse et literie confortable, petit dej correct

Cons:

la propreté des sanitaires laisse vraiment à désirer (poussière et surtout poils retrouvés au niveau de la cuvette et du lavabo) !

2025-08-25 via Nuitee
Z
Zakarya couple dz
8
2025-08-10 via Nuitee
S
Sofia solo_traveller fr
10
2025-08-07 via Nuitee
F
Farid family_with_children fr
8
Magnifique et élégant
Pros:

Hôtel vraiment classe , super décoration.
Chambre vraiment parfaite et bien tenu.
Super séjour avec mon petit Sofiane qui a vraiment apprécié.
J ai pu échanger avec le directeur du site qui a vraiment envie de satisfaire sa clientèle et qui a su répondre rapidement à un désagrément rencontré.
Merci à lui pour son professionnalisme

Cons:

Encore quelques progrès à faire pour la cuisine et le service mais aucune inquiétude pour l'avenir

Navette vers l'aéroport bcp trop cher . 5000 dinars c est vraiment trop

2025-08-04 via Nuitee
A
Andrej extended_group sk
9
Very nice experience.
Pros:

I recently stayed three nights at Onyx with a friend. The moment we entered the hotel for the first time, we got an excellent service. Very attentive staff members, very friendly, offering all the important information. The room was absolutely great, very spacious, clean, well furnished, and what matters most to me, it was quiet at night. The breakfast was also very nice with a good level of food variety. As a non French speaking visitor, sometimes it was a bit more challenging to communicate with the staff working at the restaurant and explain my needs. The location of the hotel was really good, although not in the city center which was the reason why I did choose this hotel. I didn't want to be in the noisy city center. So I very much appreciated the location.
What really stands out for me in this hotel are all the staff members who were always very sweet, ready to help and to take an extra mile.

Cons:

Nothing really. Except of acknowledging that some hotel guests might not speak French or Arabic.

2025-07-23 via Nuitee
family_with_children fr
7
2025-07-20 via Nuitee
N
Nassim review category business travellers fr
8
Very good
2025-05-19 via Nuitee
J
Jennifer young couple sy
7
Modern and simple
Pros:

The staff are very friendly and welcoming! The hotel is modern and clean. the breakfast was great with wide selection of food

Cons:

The lack of facilities and menu to order food to the room
Also, they added a booking commission fee, which wasn't disclosed on booking.com even though the hotel is supposed to cover that or at least add it to the price shown on booking.com. if you want a better price, it's recommended to call them directly

2025-01-18 via Nuitee
Z
Zainab family with young children dz
9
Superb
2024-12-29 via Nuitee