HANCHO - KAPANA CENTER PLOVDIV

Hotels
7.1 (54 reviews)
ул. Братя Пулиеви №1, ет.3 3rd floor , Plovdiv , bg

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Clean rooms
Friendly staff
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
8
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.4
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8.2
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-27 00:35

Property Description

Prime Location in Plovdiv
Located in the heart of Plovdiv, HANCHO - KAPANA CENTER PLOVDIV offers comfortable rooms with modern amenities, including free WiFi and private parking.

Convenient Services
Enjoy the convenience of airport transfers and bicycle rental services provided by the hotel. The multilingual staff at the 24-hour front desk ensures a seamless stay for guests from around the world.

Spectacular Views and Nearby Attractions
Indulge in city views from the rooms and explore attractions like the International Fair Plovdiv, Roman Theatre, and Nebet Tepe, all within walking distance from the hotel.

Ready to experience the charm of Plovdiv? Book your stay at HANCHO - KAPANA CENTER PLOVDIV now!

Important information:

This property will not accommodate hen, stag or similar parties.
Managed by a private host

Check-in and check-out hours:

Location

Guest Reviews

7.1
Based on 54 reviews
Cleanliness: 8
Service: 8.3
Location: 8.4
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8.2
extended_group bg
9
2025-08-21 via Nuitee
B
Barney family_with_children fr
7
Pros:

La possibilité de laver et sécher les vêtements. La chambre sauf la salle de bains.
La montée jusqu’au parking, la vieille ville est magnifique.

Cons:

Le parking à 2 km de l’hôtel mais qui a permis de faire découvrir la vieille ville.

2025-08-21 via Nuitee
S
Spasimir couple bg
1
Awful and scammer, please book another with same price, but read the reviews
Pros:

Nothing, the description is fake, booking.com asked the host to change it and are waiting

Cons:

It says private bathroom, but is actually shared and there is not even a key, so complete lack of privacy in the bathroom and there will be no city view and no double bed, unless you are lucky. There is also considerable amount of smell and it’s right above a night club, so a lot of noise during the night. The host will only laugh at your expectations and tell you himself to read more, so please read this and look at the pictures. Do not trust there are no better options, best rest guest rooms for much better quality and experience with same price.

2025-08-18 via Nuitee
L
leo extended_group fr
9
2025-08-12 via Nuitee
family_with_children bg
1
Искам си парите обратно. Не ни настаниха.
Pros:

Нищо. Никой не ни посрещна. Къщата и стаята не бяха почистени. Чакахме един час за да дойде някой да почисти. Така и никой не дойде. През цялото време звъняхме на номера ,който имаме и комуникирахме по вайбър с някаква дама. Били имали проблем с камериерката. Щяха да ни настанят в другия си хотел. Но дамата не можела да се свърже с хората в хотела, не можела да се свърже с управителя. Не можела се свърже с камериеката. Пътувахме 4 часа до там. Чакахме с децата в колата на жегата. Един час загубихме уж да чакаме управителя ,който идвал. Ужасно съм разочарована от отношението на собствениците. Казаха да се свържем с Букинг да си вземем парите. Не им се случвало за първи път!
Не препоръчвам на никой! Даже не казаха ,че няма вода! Били разбрали от нас. Иначе пари искаха да платим да спрем пред къщата 20лв. Платихме им. Исйах да ми ги върнат. Плне тях върнаха. А за нас стая нямаше!

Cons:

Всичко не ми харесва!

2025-08-06 via Nuitee
A
Adi family_with_children il
4
Not recommended, not for family vacation
Pros:

Location

Cons:

budget option, cheap but cheerful. Mixed feelings, triple room without mirror, sink, shower and toilet in the room but outside it. Evening check-in without hot water. Window with stunning view of the old city but disco until late at night.

2025-08-04 via Nuitee
A
Anonymous young couple bg
4
Disappointing
Pros:

The location is nice. In the centre of "kapana" are and full with nice night clubs and restaurants.

Cons:

We were accommodated in a room with separate, not en-suite bathroom even that was not mentioned in the advert. So we needed to pay extra to change the room with en-suite bathroom. The paid parking which was provided is withing 10-15 walk distance. The rooms condition is poor. And it is a very noisy till early in the morning because of the clubs on the street.

2025-07-21 via Nuitee
Z
Zarifis family with young children gr
6
Pleasant
Pros:

In center in pedestrian street

K

Cons:

Too noisy cause the room.is in place of clubs of plovdiv
Small room
Dirty toilet
No bedding on matrix
Too shiny room and need curtains

2025-06-29 via Nuitee
C
Camellia007 solo traveller bg
10
Right downtown, clean rooms and great staff! Great to stay with Pets.
Pros:

Love the fact that is situated right at the Kapana! Of course, everyone who books the place must be aware it is not a quiet area, however, close to everything-all shops and businesses. Staff is very friendly and hard working, if they dont answer the call, they call you back very soon afterwards, rooms are clean. There is a big mirror in the hallway, a fridge, a washer and a dryer. This was my second stay at the property. This time there was available room with a bathroom. I often travel to Plovdiv for work with my pets, Hancho Kapana is a great place to stay comfortably with them.

Cons:

What is Not to like when right downtown, close to everything!?

2025-06-03 via Nuitee
W
Wilson family with young children us
10
Exceptional
Pros:

Amazing amazing location! Right in the middle of the action.

Cons:

Facilities were basic, no kitchen. But all was as advertised.

2025-06-01 via Nuitee
D
Diana family with young children pt
8
Great location!
Pros:

A great location, nice space , good relationship quality/price

Cons:

A bit noisy because it is a bar area, but it was ok!

2025-05-29 via Nuitee
C
Camellia007 solo traveller bg
10
Right at the Kapana!Close to everything. Reasonable price.
Pros:

Location is perfect. It depends what youre looking for though. Its pretty simple, according to the price- you get a room, with a bed. There is a laundry machine in the hallway. I had my own bathroom but it was outside of the room. Its 30 seconds by walk from the main street with all the shops. However, very loud at night, till late hours, but everyone who books this place must be aware of this, as it is right at the Kapana. All in all, I am happy with my stay, they tried to accommodate all my needs and the lady who cleaned the rooms was very nice to me.

Cons:

Pet rules need to be adjusted, in my opinion. I travel too much and I noticed their policy is not very sufficient.

2025-05-11 via Nuitee
J
Jutta young couple de
8
Very good
Pros:

Good location
Good room
Clean

Cons:

The bathroom was private, but external.
Should be clearly stated.
For the money it was not unreasonable to expect an en suite.
Bit of a grey area in general

2025-04-02 via Nuitee
P
Peter young couple gb
10
Exceptional
2025-03-10 via Nuitee
J
Jack family with young children bg
8
Very good
2025-03-03 via Nuitee
K
Kusar solo traveller bg
10
Exceptional
Pros:

Nice place & nice staff

2025-02-14 via Nuitee
A
Anastasia family with young children bg
9
Superb
2025-02-01 via Nuitee
A
Aleksandar group bg
10
Exceptional
2025-02-01 via Nuitee
L
Lyubomira family with young children bg
7
Good
2025-01-21 via Nuitee
T
Teddy review category business travellers bg
8
Very good
2024-12-26 via Nuitee