Candlewood Suites Plano East by IHG

Hotels
•
Candlewood Suites
7.4 (225 reviews)
2401 East George Bush Turnpike , Plano , us

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Good location with easy parking
Value for money
Cons:
Cleanliness issues noted
Lack of immediate manager response to complaints

Categories

Cleanliness
4.9
A dead cockroach was found in the room, indicating a cleanliness issue.
Service
7.9
Staff was described as very nice and polite.
Location
7.4
Location mentioned positively as parking was easy.
Room Quality
7.9
Room was described as really comfortable.
Amenities
6.9
Amenities were not specifically mentioned but associated with a good overall experience.
Value for Money
8.4
Good hotel for the price.
Food and Beverage
7.4
Not mentioned directly but implied as average for the hotel.
Overall Experience
8.4
Overall positive sentiment expressed by multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:36

Property Description

Suite Accommodations and Convenience Store
Candlewood Suites Plano East offers all-suite accommodations within 1 mile of DART rail station access. Each suite features a fully-equipped kitchenette, perfect for an extended stay. Guests can also benefit from the on-site convenience store for any last-minute needs.

Outdoor Dining and Laundry Facilities
The hotel provides a casual outdoor dining experience with BBQ facilities and a cozy patio area, ideal for relaxing evenings. Additionally, guests have access to coin-operated washers and dryers in the guest launderette, making laundry hassle-free during their stay.

Fitness and Business Amenities
With a 24-hour fitness center and business center, Candlewood Suites ensures that guests can maintain their workout routine and stay productive while traveling. Whether visiting for leisure or business, these amenities cater to all needs.

Book now to experience the comfort and convenience of Candlewood Suites Plano East near Dallas city center and attractions like the Dallas Aquarium.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.4
Based on 225 reviews
Cleanliness: 4.9
Service: 7.9
Location: 7.4
Room Quality: 7.9
Amenities: 6.9
Value for Money: 8.4
Food and Beverage: 7.4
Overall Experience: 8.4
L
Larry • solo_traveller • us
8
2026-07-24 • via Nuitee
C
Cheryl • solo_traveller • us
9
2026-07-02 • via Nuitee
P
Plano East Richardson • couple • us
10
Pros:

Everything

Cons:

everything was great

2026-06-19 • via Nuitee
D
Danielle • solo_traveller • us
5
Overall the stay was not the worst I’ve experienced, however, the facility could use a few upgrades. Particularly to the
Pros:

Property was in a fairly good area.

Cons:

There was a loud smell within the suite that remained throughout my entire stay. Not only did I smell it , a few of my classmates experienced the distinct Oder as well.

2026-06-15 • via Nuitee
M
Makayla • couple • us
10
2026-06-09 • via Nuitee
A
amr • couple • us
1
Don’t stay there
Pros:

Nothing

Cons:

Nothing

2026-05-27 • via Nuitee
T
Tara • couple • us
10
2026-04-27 • via Nuitee
C
Carey • solo_traveller • us
10
Pros:

Ladies at the front desk were extremely helpful and very nice.

2026-04-03 • via Nuitee
K
Kaylie • couple • us
3
3/10
Pros:

The front desk lady

Cons:

Super dirty. The tables were sticky and visibly dirty and the floor was greasy.

2026-03-28 • via Nuitee
I
Imre • solo_traveller • hu
2
2026-01-20 • via Nuitee
R
Ricardo • couple • us
10
2026-01-16 • via Nuitee
S
Synaia • couple • us
8
2025-12-03 • via Nuitee
L
Lee • couple • us
10
Pros:

Perfect for a short getaway — clean, quiet, and excellent service.

2025-10-29 • via Nuitee
H
hamamiyah • solo_traveller • sy
8
2025-10-07 • via Nuitee
D
Darrell
10
Pros:

Staff were very friendly and accommodating. The hotel was clean, parking area well lit, and all outside doors required key access to enter. We felt very safe at this location.

2025-10-06 • via Nuitee
C
Christian
10
Great place to stay
Pros:

It's not the newest hotel in the area, but I got to say it's clean, the staff was nice and the room was really comfortable. I slept like a baby.

I had no problem finding where to park.

I'd would definitely stay here again.

2025-09-22 • via Nuitee
B
Beau • family
10
Pros:

The staff were very nice

2025-09-02 • via Nuitee
C
Chibuzor
6
Pros:

7/10

2025-07-23 • via Nuitee
J
Jennifer
10
Awesome as always!
Pros:

Kenwood suites is and always will be one of my favorite hotels to stay at Great hotel for the price staff's always polite and courteous it's always clean and it has great perks!

2025-07-22 • via Nuitee
A
Alexandrina • solo_traveller • by
5
Cons:

I had a dead cockroach on the floor in the doorway of the bathroom in the morning. As I approached the manager they did not have any reaction about it. I guess this is not the way you treat your guests.

2025-07-14 • via Nuitee