Fleur de Lys

Hotels
8.2 (2086 reviews)
13th Street between 2 and 6th Avenue, one block from the National Museum , San José , cr

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Delicious breakfast
Cons:
Cleanliness issues
Noise disturbances
Some rooms small

Categories

Cleanliness
7.03
Multiple reviews mentioned dirty carpets and unclean rooms.
Service
9
Many reviews highlighted helpful staff and good service.
Location
9.04
Proximity to attractions and restaurants was praised.
Room Quality
7.49
Some rooms were noted as small and dark, with noise concerns.
Amenities
8.02
Breakfast and common amenities received positive feedback.
Value for Money
7.98
Guests mentioned good value despite some issues.
Food and Beverage
8.53
Breakfast buffet was consistently praised.
Overall Experience
8.5
General sentiment is positive with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:51

Property Description

Charming Victorian Mansion Setting

Individually Decorated Rooms with Local Artwork
The rooms at Fleur de Lys are not just rooms; they are pieces of art themselves. Each room is uniquely decorated with local artwork, providing a cozy and authentic atmosphere for guests to enjoy. With amenities like cable TV, free Wi-Fi, and a private bathroom, comfort meets creativity in every corner of the mansion.

Delightful Dining Experience and Live Entertainment
Indulge in a culinary journey at the Obelisco Restaurant, where a buffet breakfast awaits to kickstart your day, and a diverse range of international cuisine is served for dinner. Unwind at the bar in the evening, accompanied by live music that adds a touch of vibrancy to your stay.

Convenient Location with Easy Access to Attractions
Situated in the heart of San José, Fleur de Lys provides easy access to must-visit attractions such as the Costa Rica National Museum and the National Theatre, both just a short walk away. With nearby transportation options, exploring the city is a breeze.

Ready to experience the charm of Fleur de Lys? Book your stay now and immerse yourself in the beauty of this Victorian mansion.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for US$10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs USD 14 per day.

Location

Guest Reviews

8.2
Based on 2086 reviews
Cleanliness: 7.03
Service: 9
Location: 9.04
Room Quality: 7.49
Amenities: 8.02
Value for Money: 7.98
Food and Beverage: 8.53
Overall Experience: 8.5
M
Matthew couple gb
9
Would definitely stay here again, great location, staff are friendly and lovely breakfast.
Pros:

Staff, breakfast, comfortable and location.

Cons:

No AC and the train

2026-05-02 via Nuitee
A
Alice solo_traveller gb
9
Pros:

Really liked the look of the hotel and the room that I got given was perfect - I had specifically asked for a quiet room and they gave me just that - I could not hear any street noise, just the occasional noise of other guests in the hallway. Breakfast was great, filling and I liked the options (although one of the days they didn't make any boiled eggs and I found the scrambled eggs a bit too watery for my taste, though this was a very minor issue). The shower was one of the better showers I have had while travelling through LATAM, it was overhead, powerful and hot. Wifi worked great (for working remotely) and communication with the hotel before and after was really good (they respond very quickly to messages which is much appreciated). There were a couple of staff who maybe seemed less enthusiastic, but overall interactions with staff were really good and special thanks to the cleaning staff and receptionists there during the morning/day who were helpful with my questions.

Cons:

Nothing major to note.

2026-05-02 via Nuitee
C
Cutaia solo_traveller fr
8
Séjour sportif
Pros:

Hôtel proche du centre ville et toute commodité, personnelle sympathique. Ambiance calliente. Pura Vida.

2026-05-01 via Nuitee
D
Daniela couple cr
8
2026-05-01 via Nuitee
B
Berna couple us
8
2026-05-01 via Nuitee
C
Camila solo_traveller cl
8
2026-05-01 via Nuitee
N
Nitzer solo_traveller ch
8
2026-05-01 via Nuitee
S
Salvatore couple de
8
Perfetto per trascorrere un paio di notti a San Jose
Pros:

Bell‘edificio d‘epoca molto centrale con una veranda sul fronte molto ben curata. Si trova al centro e tutto è raggiungibile a piedi. A pochi passi si trovano tanti ristoranti molto buoni. Colazione al buffet abbondante.

Cons:

Il letto in camera era scomodo e in ferro battuto. La cassetta dello sciacquone in bagno perdeva acqua. Il personale disponibile ma non sempre simpatici.

2026-04-30 via Nuitee
R
Rita Elena couple ni
8
2026-04-30 via Nuitee
M
Marlene solo_traveller us
7
A comfortable hotel.
Pros:

Breakfast was very good; My room was on the top floor with a great view. I appreciated that the room was very clean! The interior of the hotel was lovely...lots of paintings, sculptures and plants. The staff during the day were so kind and helpful!! Andrew(Andreas) needs work on his people skills. I arrived late, 9:45 pm. after two long flights and he never said hello or even welcomed me. He just gave me my key and said that I was on the fourth floor. He did carry my suitcase up to my room.

Cons:

Even though breakfast was good, I would have appreciated having yogurt.....I think that the towels in the room could have been better. .....they were very thin and falling apart. I would have liked shampoo too. One more thing...the hotel is advertised as having a restaurant, separate from serving breakfast and there was no restaurant nor was there a happy hour as advertised. Please correct these mistakes.

2026-04-30 via Nuitee
A
Abdelrahman Mehilba solo_traveller at
9
Unique Experience
Pros:

The hotel is a unique experience as its an old colonial building renovated. It has variety of rooms. The breakfast was good. The stuff was nice. We tried two rooms one was excellent but the 2nd lacked window though it has an internal balcony which was useful.

Cons:

The 2nd room had no windows and no fridge.

2026-04-28 via Nuitee
A
Alejandro solo_traveller gt
6
Buen hotel ñ
Pros:

El hotel tiene cama cómoda, buena distribución y me asignaron una habitación con balcón.

Cons:

Indican que tienen parqueo y al llegar tiene un cobro extra de $7 por día y no está cerca, se caminan 200 metros en un área poco amigable.

2026-04-27 via Nuitee
S
Sara solo_traveller it
2
Pros:

Only the bed, the building has potential bit needs some rennovation.

Cons:

The guy at the reception was pretty rude. Ypu could hear everything in the room, which has a locked door connected to another room. Thr bathroom wasn t that clean and the shower was a mess, it was not working properly. The room was overall very small.

2026-04-27 via Nuitee
M
María del Pilar solo_traveller co
8
Cómoda y ajustada a mis necesidades
Pros:

La ubicación, el diseño del hotel es muy acogedor

Cons:

Que no hay ascensor y puede ser difícil si traes mucho equipaje, pero es un punto menor para los puntos positivos que tiene

2026-04-27 via Nuitee
J
Juan Carlos couple cr
10
Excelente Ubicación
Pros:

Limpieza

Cons:

Que me quede muy poco :-)

2026-04-27 via Nuitee
Y
Yinet solo_traveller co
10
Pros:

El concepto de los espacios y la comodidad

Cons:

Que hallan más opciones en el desayuno

2026-04-27 via Nuitee
J
Judy couple gb
10
Great value hotel with really good buffet breakfast
Pros:

-Charming and a little dated but very good value for money in our experience.
- really good and tasty buffet style breakfast. Generous with fruit and portions, unlike other hotels we stayed at.

Cons:

Room was on the small side so not great for a long stay

2026-04-27 via Nuitee
B
Barboza solo_traveller cr
10
2026-04-26 via Nuitee
T
Tamara solo_traveller cl
7
Pros:

La ubicación y la amabilidad del personal

Cons:

La cama muy dura, me dolió la espalda demasiado. Además del tren que pasa justo al lado del hotel desde las 4:30 am.

2026-04-26 via Nuitee
J
Julie couple gb
9
A great one night stay before going to explore Costa Rica
Pros:

The location. Friendly staff. Easy check in. Large rooms and very good breakfast.

Cons:

Nothing

2026-04-25 via Nuitee