Fleur de Lys

Hotels
8.2 (2369 reviews)
13th Street between 2 and 6th Avenue, one block from the National Museum , San José , cr

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Room service
Business center
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Delicious breakfast
Cons:
Cleanliness issues
Noise disturbances
Some rooms small

Categories

Cleanliness
7.03
Multiple reviews mentioned dirty carpets and unclean rooms.
Service
9
Many reviews highlighted helpful staff and good service.
Location
9.04
Proximity to attractions and restaurants was praised.
Room Quality
7.49
Some rooms were noted as small and dark, with noise concerns.
Amenities
8.02
Breakfast and common amenities received positive feedback.
Value for Money
7.98
Guests mentioned good value despite some issues.
Food and Beverage
8.53
Breakfast buffet was consistently praised.
Overall Experience
8.5
General sentiment is positive with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:51

Property Description

Charming Victorian Mansion Setting

Individually Decorated Rooms with Local Artwork
The rooms at Fleur de Lys are not just rooms; they are pieces of art themselves. Each room is uniquely decorated with local artwork, providing a cozy and authentic atmosphere for guests to enjoy. With amenities like cable TV, free Wi-Fi, and a private bathroom, comfort meets creativity in every corner of the mansion.

Delightful Dining Experience and Live Entertainment
Indulge in a culinary journey at the Obelisco Restaurant, where a buffet breakfast awaits to kickstart your day, and a diverse range of international cuisine is served for dinner. Unwind at the bar in the evening, accompanied by live music that adds a touch of vibrancy to your stay.

Convenient Location with Easy Access to Attractions
Situated in the heart of San José, Fleur de Lys provides easy access to must-visit attractions such as the Costa Rica National Museum and the National Theatre, both just a short walk away. With nearby transportation options, exploring the city is a breeze.

Ready to experience the charm of Fleur de Lys? Book your stay now and immerse yourself in the beauty of this Victorian mansion.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for US$10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs USD 14 per day.

Location

Guest Reviews

8.2
Based on 2369 reviews
Cleanliness: 7.03
Service: 9
Location: 9.04
Room Quality: 7.49
Amenities: 8.02
Value for Money: 7.98
Food and Beverage: 8.53
Overall Experience: 8.5
S
Stefan family_with_children ch
7
Pros:

Es ist ein kleines und liebevoll geführtes Hotel in einem schönen Gebäude im Kolonialstil

2026-07-18 via Nuitee
I
Ivette family_with_children us
6
Location & breakfast was very good
Pros:

Hotel is a 3 star and location is very good

Cons:

Hard Beds and the old train horns sound is very annoying.

2026-07-16 via Nuitee
B
Bernd solo_traveller de
10
Pros:

Das Personal insbesondere Alexander an der Rezeption war sehr freundlich und hilfsbereit. Die Lage ist sehr zentral, es kann fast alles zu Fuß erreicht werden. Einzig die Züge, die an Werktagen unterwegs sind sind doch recht laut.

2026-07-15 via Nuitee
M
MARIA AMPARO extended_group es
8
Pros:

Céntrico y personal muy amable

Cons:

El desayuno podría ser más variado

2026-07-15 via Nuitee
C
Caroline solo_traveller fr
8
Pros:

Un hôtel agreable, bien situé avec un bon petit déjeuner. Très bon rapport qualité prix.

Cons:

Certains équipements étaient un peu vieux, mais tout étais fonctionnel

2026-07-15 via Nuitee
M
Maria Paz solo_traveller cl
10
Impecable
Pros:

Muy lindo lugar, impecable y excelente desayuno!

2026-07-14 via Nuitee
C
Contreras solo_traveller ar
9
Ambiente armónico y tradicional
Pros:

La ambientación del hotel. Muy agradable y muy limpio.

Cons:

Se siente mucho los ruidos de otros ambientes. El desayuno tendría que se mas variado en relación a las frutas y cosas dulces.

2026-07-14 via Nuitee
J
JINSHAN solo_traveller ni
10
2026-07-14 via Nuitee
J
Jennifer couple us
10
A quick rest stop before airport departure
Pros:

The staff (Alex) was very helpful.
The room was clean and quiet

2026-07-12 via Nuitee
B
B couple pr
7
2026-07-12 via Nuitee
S
Santiago solo_traveller fr
10
Pros:

El desayuno

2026-07-11 via Nuitee
C
Charlotte Margrete couple dk
10
Vidunderlig bynær oase til fornuftige penge
Pros:

En lille charmerende og bynær oase i San Jose - korte afstande til kulturelle oplevelser, restauranter og små supermarkeder. Værelserne var fine m. mulighed for at brygge en god kop kaffe, morgenmaden var rigtig fin og deres lille hyggelige veranda udenfor var vidunderlig. Med den ideelle beliggenhed har vi valgt at booke en overnatning igen inden hjemrejse.

Cons:

Eneste minus (men som vi har valgt at se forholdsvis positivt på) er at togene kører lige bag hotellet, så det kan afføde lidt togstøj, men ikke noget som ødelagde vores overnatninger.

2026-07-11 via Nuitee
F
Francisco couple cr
10
"Dormí en Casa!"
Pros:

Fue como llegar a la casa de los abuelos, acogedora, tradicional, confortable, bien atendidos, salones de estar familiares, pinturas y cuadros, fue como visitar esa Costa Rica de antes, la que contaban los Papás. Me sentí en Casa!!

Cons:

El abánico de la habitación Narciso, está algo deteriorado. Talvez el "check out" podría ser menos tempranero.

2026-07-11 via Nuitee
K
Keilyn Paola solo_traveller cr
9
2026-07-10 via Nuitee
F
Ferdinand solo_traveller de
8
Pros:

perfect location in the town center next to the national museum, good breakfast

2026-07-10 via Nuitee
I
Ivette family_with_children us
5
Pros:

The property is in OK area The first one was clean, but the second room was very old and third room. The floor was completely dirty, which it was the Lily right across the front desk. The guy at the front desk I was paying directly so nice and so nice with hotel.com and by mistake I paid him over. He never refunded me my money back. He never reflected in my bank account. I am coming from Miami United States the second room in the back of the bed no Internet or in the bathroom then they checking the people with a lot of noise and that guy Alex at front desk still waiting for my refund I double paidhotel.com and then I pay him directly with my credit card that man was very rude he refused to move us to another room.

2026-07-09 via Nuitee
M
MIGUEL family_with_children es
9
Muy buena ubicación, espacioso y muy buen trato al cliente.
Pros:

Hotel situado en el mismo centro de San José, en recepción nos aconsejaron sobre qué visitar y qué hacer en San José. Habitación muy espaciosa (eramos una familia de cuatro miembros) y limpia. El desayuno muy completo y saludable.

2026-07-09 via Nuitee
C
Claudia couple it
9
2026-07-09 via Nuitee
I
Ivette couple us
5
Hotel has a lot of charms in the middle of San Jose close by everything especially the museum & rest
Pros:

Breakfast was very good nice Pitu nice variety, bread, eggs, fruits, and juices.

Cons:

The beds were hard and that frint desk man named Alex, he refuses to changes our room that we didn’t got internet at the 2nd bed or far back bathroom, the breakfasts was great, best thing they have and the charm of a old Victorian mansion.!!
The 2 girls at the front desk were very nice, very friendly and professional , except for the person I mentioned before

2026-07-09 via Nuitee
V
Vicente solo_traveller es
8
Pros:

El desayuno está muy bien, y el personal fue muy amable y servicial.

2026-07-07 via Nuitee