Royal Hotel Ha noi

Hotels
6.4 (16 reviews)
19 Hang Chao Street, Cat Linh Ward, Dong Da District , Hanoi , vn

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and tidy room
Good room quality
Cons:
Difficult service
Higher prices than expected

Categories

Cleanliness
8.65
The room was very clean and tidy, with a clean bathroom.
Service
3.65
Service was difficult, with no one at reception upon arrival and a lack of responsiveness.
Location
6.65
Location is reasonable, though the access stairs may be a concern.
Room Quality
8.65
The room was good and similar to pictures, with a balcony and well-maintained amenities.
Amenities
7.65
Amenities include AC, hot water, and an elevator.
Value for Money
4.65
Quoted price to extend stay was higher than booking.com, raising concerns about value.
Food and Beverage
5.65
Not mentioned in the review.
Overall Experience
5.65
The overall experience was marred by service issues despite good room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-02 12:06

Property Description

Convenient Location and Modern Amenities

Royal Hotel Ha Noi, located in Hanoi, offers a convenient stay with Vietnam Fine Arts Museum just 400 meters away. Enjoy concierge services, allergy-free rooms, and free WiFi during your stay.

Delicious Dining Options and Comfortable Accommodations

Indulge in Asian cuisine at the on-site restaurant or grab a snack at the hotel's snack bar. The rooms are equipped with all modern amenities including air conditioning, TV, and free toiletries for a comfortable stay.

Nearby Attractions and Easy Airport Access

Explore popular attractions like Hanoi Temple of Literature and Imperial Citadel located near the hotel. With the Noi Bai International Airport just 24 km away, guests can easily access the hotel with the paid airport shuttle service.

Ready to experience the best of Hanoi? Book your stay at Royal Hotel Ha Noi now.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Parking

    No parking available.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 8 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

6.4
Based on 16 reviews
Cleanliness: 8.65
Service: 3.65
Location: 6.65
Room Quality: 8.65
Amenities: 7.65
Value for Money: 4.65
Food and Beverage: 5.65
Overall Experience: 5.65
T
Tran family_with_children vn
4
Pros:

Mới cu. Ban ko nhu trong hình . Dân có trong phòng

2026-04-02 via Nuitee
Y
Yaroslav solo_traveller vn
6
Good room, difficult service
Pros:

Room is good. Not the one in pictures on booking.com, but quite similar (smaller), very clean, tidy, with a balcony, clean bathroom, AC and hot water perfect. Elevator, then a short walk on stairs (very narrow, can be a problem if you have luggage). Overall room 9/10

Cons:

There's nobody at the reception when I arrived, door is closed, there's announcement about "automatic self-checkin" but ir's just a QR code for Whatsapp/Zalo where they replied "hi dear" in about 2 hours. That's... not an automatic check-in. I called their phone twice until someone appeared and let me in.

Next day I wanted to extend 2 nights more, they quoted price higher than on booking.com. I said, can I pay like on booking? They said no, said they are closed on booking.com. I checked and it wasn't true. I don't like such attitude, so I went to another hotel.

2026-02-24 via Nuitee
G
Giang couple vn
5
2025-09-13 via Nuitee
N
Nghĩa solo_traveller vn
3
2025-09-07 via Nuitee
M
Mathis young couple fr
3
Poor
2025-03-14 via Nuitee
A
Ashley solo traveller us
9
what a great bargain. I'd gladly stay again -- if it were just me.
Pros:

great woman at front desk. great price. great location. clean. not too noisy

Cons:

the bedroom was a little small

2025-01-13 via Nuitee
M
Mark young couple gb
8
Amazing value, you get what you pay for
Pros:

Price and location

Cons:

Very hard mattress and decor could do with a refresh.

2024-12-27 via Nuitee
S
Spasimir solo traveller bg
10
Exceptional
Pros:

Very nice hotel in walking distance from the most interesting historical places in Ha Noi - Temple of the Literature, One Pillar Pagoda. Also in walking distance are Square, Ho Chi Minh museum, Botanical gardens. Perfect place to stay in Ha Noi.
When I came back, will stay again in this hotel.

Cons:

Nothing

2024-05-09 via Nuitee
V
Việt review category business travellers vn
9
Superb
2023-10-25 via Nuitee
M
Mrs review category business travellers my
7
Good
2023-09-26 via Nuitee
T
Thi review category business travellers vn
8
Very good
2023-09-13 via Nuitee
D
Donny solo traveller vn
6
Not bad
Pros:

They are responsible and show effort to satisfy customers but the staff does not speak english well

Cons:

Everything is good but the first staff who handled my check-in seems like new staff and could not speak english at all so my check in took so long time

2023-05-22 via Nuitee
M
Mohd family with young children my
7
Good
2023-02-04 via Nuitee
M
Mark family with young children gb
8
Very good
Pros:

The staff were fantastic always helpful and friendly.
It's a city center hotel and ok for that.

Cons:

A bit of a walk to the old ¼.

2023-01-12 via Nuitee
A
Andreu solo traveller vn
8
Very good
Pros:

Small but cozy hotel, nice and clean room. Very friendly and helpful owner.
Many thanks! I'll come back
Andreu

2022-11-10 via Nuitee
T
Trâm review category business travellers vn
3
Poor
2022-08-17 via Nuitee
T
Tuan family with young children vn
2
Very poor
2022-07-30 via Nuitee