Puri Kantor Legacy - Heritage Palace

Hotels
9.5 (197 reviews)
Jl. Suweta No.1 , Ubud , id

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Terrace
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Cons:
Cost of stay
Dark rooms

Categories

Cleanliness
9.39
Most reviewers mentioned excellent cleanliness and upkeep.
Service
9.86
Staff is frequently described as very helpful, professional, and attentive.
Location
9.9
Positioned centrally next to the Palace, highly praised for convenience.
Room Quality
9.35
Overall positive sentiments, though some mentioned potential darkness in rooms.
Amenities
9.38
Amenities were well received, though specific details were less mentioned.
Value for Money
8.84
A couple of reviewers noted that the cost could be higher than expected.
Food and Beverage
9.39
Food was described as delicious, especially breakfast and local delicacies.
Overall Experience
9.86
Overwhelmingly positive experiences, described as magical and culturally enriching.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 13:53

Property Description

Luxurious Accommodation
Experience a blend of heritage and modern comfort at Puri Kantor Legacy - Heritage Palace. Each air-conditioned room features free WiFi, a private bathroom, and elegant decor for a relaxing stay.

Scenic Surroundings
Surrounded by lush gardens and offering garden views, guests can unwind in nature's embrace. Some rooms even boast a charming patio, perfect for your morning coffee or evening tea.

Convenient Amenities
Indulge in a delicious daily breakfast with various options. With room service, a 24-hour front desk, and tour assistance, your every need is catered to for a seamless stay.

Book your stay at Puri Kantor Legacy - Heritage Palace for a truly unforgettable experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.5
Based on 197 reviews
Cleanliness: 9.39
Service: 9.86
Location: 9.9
Room Quality: 9.35
Amenities: 9.38
Value for Money: 8.84
Food and Beverage: 9.39
Overall Experience: 9.86
K
K solo_traveller us
10
Truly Precious
Pros:

Puri Kantor Legacy exceeded all my expectations. The rooms are beautifully appointed with high-quality furnishings and kept perfectly clean—a rare find. The staff are incredibly warm and attentive; they made my birthday so special with a surprise celebration and even gave me a small commemorative memento at departure. The experience of staying in such a refined, regal palace was truly precious, and the value is outstanding. It was a stay I will always treasure.

2026-04-10 via Nuitee
A
Alisha couple gb
9
We had an exceptional stay here at this beautiful historic hotel full of character, charm and tranquility. Staff were ve
Pros:

The tranquil environment and how peaceful it was considering you’re in middle of ubud. The welcoming ritual was excellent. The architecture was much better than the ubud palace across the road.

Cons:

Nothing

2026-04-09 via Nuitee
M
Martin solo_traveller au
10
The very best of Balinese style, kindness and heritage
Pros:

There is a gentility, harmony and kindness here that you get from a beautifully crafted stay. The staff were attentive, engaging and intelligent. Stay here if you want an experience crafted to celebrate the truly unique, proud and beautiful parts of Balinese culture.

Cons:

I loved every moment.

2026-04-07 via Nuitee
E
Ewaryst couple pl
10
Pros:

Przepiękne, magiczne miejsce 🤩

2026-04-07 via Nuitee
J
Jane couple au
10
Staying in a palace is a terrific cultural experience.
Pros:

It is a palace! We were guests in a Royal home. The staff were exceptional and we enjoyed the opportunity to learn more about the culture of Bali. The gardens are beautiful.

Cons:

Not applicable. I enjoyed the property.

2026-04-02 via Nuitee
2
26_stories solo_traveller ru
10
Лучшее место в Убуде, которое стоит посетить минимум на 1 ночь
Pros:

Это потрясающее во всех смыслах место. Ощущение дворца. Перед входом небольшой ритуал омовения святой водой (на территории храм). Постоянная забота. Место центрее некуда. До основного дворца с танцами - перейти дорогу. Если повезёт, то можно познакомиться с настоящим принцем.

Мне понравилась лапша на завтрак, очень сытно и вкусно. Плюс есть всякие омлеты на выбор.

Желаю отелю всяческого процветания

Cons:

(Одна мелочь - рядом с номером был круглосуточный фонтан, который булькал, было слышно шум воды. Но это могло бы быть решено, я просто забил. Поэтому оценка максимальная)

2026-04-01 via Nuitee
N
Nika couple si
10
Pros:

The best way to experience Balinese culture in Ubud. Staying in a real palace and taking part in the authentic cultural activities here is something no resort or standard hotel can replicate — it feels private, personal, and genuine, rather than packaged for tourists.
Perfect central location that somehow remains peaceful and quiet. Rooms are clean and finished with quality materials. Highly recommend to anyone seeking a meaningful and memorable stay in Bali. 🥰

2026-03-29 via Nuitee
M
Ming extended_group cn
10
皇宫住宿,感觉超棒,令人难忘!
Pros:

这家住宿是皇宫的一部分,住在里面确实有住皇宫的感觉,可以欣赏皇宫内的建筑风格和精美的装饰,还可以浏览整个皇宫。早餐丰富多样,厨艺讲究,在皇宫里进餐是一种享受。此次住宿感觉超棒!

Cons:

床有嘎吱声,应改进一下。

2026-03-28 via Nuitee
K
Kendall couple us
10
Pros:

Beautiful buildings, attentive staff, great location across street from royal palace. Excellent breakfast. We felt like we were staying in a Balinese palace.

Cons:

Nothing

2026-03-25 via Nuitee
Y
yildirim couple tr
10
2026-03-22 via Nuitee
C
Cheryl solo_traveller us
10
Great location, accommodations and staff. I will be back!
Pros:

The grounds were beautiful, the food was delicious and the staff were exceptional!

Cons:

I liked everything

2026-03-22 via Nuitee
A
Akmaral extended_group kz
10
Pros:

Everything was great, thank you to all the staff for their hospitality, especially Darmi for the morning walk through the rice fields 🙏🏼
It was a truly memorable experience, and I would be happy to come back again

2026-03-18 via Nuitee
P
Philippe couple ch
10
C’était parfait 😀😀
Pros:

L’architecture balinaise de ce palais est juste à couper le souffle, le mobilier est d’excellente facture et tout le personnel est au petit soin. Le palace est situé à 2 pas du marché et des rues commerçante, pas besoin de scooter ou de prendre un taxi. Nous avons mangé tous les jours au restaurant du Palace qui est d’excellente qualité. Enfin bref c’était parfait !

Cons:

On devrait pouvoir acheter plus de souvenir du palace avec leur logo, comme par exemple vaisselle, linge de bain, pantoufles etc.

2026-03-16 via Nuitee
R
Reika couple jp
10
穏やか
Pros:

スタッフは皆さん温かく丁寧でした。立地はウブド王宮の向かいで、どこに行くにも便利でした。美術館やケチャダンスのショーを観たり、レストランも周りにたくさんありました。賑やかな通りを少し入っただけなのに静寂な空気が流れていました。私たちのような高齢夫婦にはピッタリのホテルでした。モンキーフォレストには徒歩で行き、帰りはGrabしました。王子様に会えるかなぁと期待しましたが会えませんでした笑。帰り際に名前の刻印されたキーホルダーをいただき、とても嬉しかったです。

Cons:

ありません。

2026-03-16 via Nuitee
I
Iwata solo_traveller jp
10
Pros:

スタッフが大変親切で明るい。買い物を代行してくれたことに感謝。食事も丁寧で美味しかった。ウブド王宮が目の前の宮廷施設の一部をホテル化していて、落ち着いたバリ感満載でした。

Cons:

門が工事中でしたが、完成すればもっと素敵になるのでしょう。

2026-03-15 via Nuitee
L
Laurianne couple fr
10
Super établissement pour rester à Ubud !
Pros:

L’emplacement, juste à côté du Ubud Palace, le confort de la chambre, le lieu en lui même, rempli d’histoire et la gentillesse du staff.

2026-03-09 via Nuitee
C
Choo extended_group sg
10
2026-03-07 via Nuitee
J
James couple ca
10
The perfect place from which to explore Ubud and it’s surroundings. Could not recommend it more highly.
Pros:

This hotel is a beautiful piece of Balinese history located in the heart of Ubud. Initially built 100 years ago as the homes and offices of the wives of the “king” of Ubud its historic spaces have been converted to 13 accommodations. The staff are fantastically hospitable, the breakfast choices are lovely, and the hotel just feels like an oasis in the hubbub of central Ubud.

2026-03-03 via Nuitee
E
Ed couple us
9
Very unique and good value. Outstanding staff members
Pros:

Unique experience , being on an old palace but the rooms were excellent. Comfortable and good shower

2026-03-03 via Nuitee
N
Natalie solo_traveller gb
10
2026-03-03 via Nuitee