Hilton Garden Inn Kota Kinabalu Tuaran

Hotels
•
Hilton Garden Inn
7.9 (252 reviews)
No. 1, Jalan Indai Mimpian Jadi , Tuaran , my

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Non-smoking throughout
Staff adhere to local safety protocols
First aid kit available
Shared stationery like menus, pens are removed
Face masks for guests available
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Beautiful resort
Friendly staff
Complimentary tours
Cons:
Poor customer service
Cleanliness issues
Limited nighttime activities

Categories

Cleanliness
6.86
Several reviews mention dirty surroundings and dusty rooms.
Service
9.33
Staff is friendly, but some training is needed.
Location
7.87
Secluded location may not suit everyone, but beautiful sunsets have been noted.
Room Quality
8.32
Rooms are comfortable but had issues with cleanliness and amenities.
Amenities
7.35
Limited activities and issues with Wi-Fi access.
Value for Money
6.81
Many reviews suggest the experience does not justify the pricing.
Food and Beverage
7.36
Breakfast is considered simple and lacking variety.
Overall Experience
9.33
Beautiful setting and rooms, but several operational issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 17:59

Property Description

Luxurious Amenities

Indulge in the outdoor swimming pool, restaurant, bar, and free WiFi offered at Borneo Beach & Mangrove Resort.

Comfortable Accommodation

Relax in air-conditioned rooms equipped with modern amenities like a flat-screen TV, safety deposit box, and private bathroom.

Convenient Location

Located near major attractions such as Filipino Market Sabah and Tuaran River, this non-smoking property offers easy access to explore the area.

Book your stay at Borneo Beach & Mangrove Resort for a memorable experience!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.9
Based on 252 reviews
Cleanliness: 6.86
Service: 9.33
Location: 7.87
Room Quality: 8.32
Amenities: 7.35
Value for Money: 6.81
Food and Beverage: 7.36
Overall Experience: 9.33
Y
Yee • extended_group • my
6
Pros:

Everything is fair

Cons:

Need to improve cleanliness and restaurant food. Room have spiders and web. Restaurant less food and no other choices. Many mosquitoes at night. Television movies not work well.

2026-05-30 • via Nuitee
K
Kok • couple • my
6
I like the environment. Just need some improvement in reception and food.
Pros:

The environment

Cons:

Check-in time took too long and food is not what we expected.

2026-05-30 • via Nuitee
A
Asri • couple • my
5
2026-05-29 • via Nuitee
S
Shanna • extended_group • my
9
2026-05-28 • via Nuitee
K
Kristin • extended_group • my
7
2026-05-28 • via Nuitee
A
Aslina • family_with_children • my
10
2026-05-27 • via Nuitee
M
Mariam • solo_traveller • my
9
Pros:

The king guest room is very spacious, and the minibar is not near the bed but on the other side of the partition. This is a very cool design, making it like having a room within a room. The staff is very friendly and helpful.

Cons:

I hope the food like the dinner buffet will improve its quality. The rice is too dry almost like not really cook.

2026-05-27 • via Nuitee
C
Cheng • couple • my
10
2026-05-23 • via Nuitee
C
christine • family_with_children • my
10
2026-05-23 • via Nuitee
M
Miriam • solo_traveller • de
8
Pros:

Clean and well quipped. I enjoyed the design and look of the place. Reception very nice and welcoming.

Cons:

The food needs to be improved. The taste is lacking and for buffet sometimes there were not really that many options.

2026-05-22 • via Nuitee
N
Nur Ainina • solo_traveller • my
9
Pros:

The view around the hotel so beautiful. Clean hotel.

Cons:

Road to the hotel, not so good. & no street light .

2026-05-21 • via Nuitee
R
Rocher • couple • fr
10
Cons:

Trop loin de kota kinabalu

2026-05-17 • via Nuitee
I
iman • solo_traveller • my
6
2026-05-17 • via Nuitee
J
justine • couple • my
8
2026-05-14 • via Nuitee
J
Juliana Binti • extended_group • my
10
2026-05-10 • via Nuitee
O
Olha • solo_traveller • ua
5
2026-05-03 • via Nuitee
Q
Qingen • extended_group • my
8
2026-05-03 • via Nuitee
S
Syahirul Fazly • extended_group • my
9
nice and cosy.
Pros:

privacy, clean quiet and less crowded (for now).

Cons:

neet to improve on fnb. food is too basic, not a 4 star resort standard.

2026-04-29 • via Nuitee
• family_with_children • my
6
2026-04-27 • via Nuitee
F
Frozaline Hazel • solo_traveller • my
9
2026-04-26 • via Nuitee