Cool Air Austral with AC

Hotels
8.5 (57 reviews)
48 Chara Road , Austral , au

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Facilities

Offsite parking discounted rates available
Air conditioning
Terrace
Family rooms
Pets allowed
BBQ facilities
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good value for money
Great communication from host
Pleasant ambience
Cons:
Cleanliness issues
Faulty air conditioning
Breakfast underwhelming

Categories

Cleanliness
7.71
Several mentions of linen not being the cleanest.
Service
9.68
Owner helped promptly and guests felt supported.
Location
9.22
Standard quality for this hotel tier.
Room Quality
8.67
Air conditioning noted as lovely but issues with windows.
Amenities
8.2
Lack of a TV in the bedroom; however, overall satisfactory.
Value for Money
9.66
Clean and excellent value for the price.
Food and Beverage
5.71
'Breakfast included' was a non-event.
Overall Experience
9.18
A positive experience but with noted issues in some areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 21:43

Property Description

Garden Views and Free Bikes
Enjoy picturesque garden views while exploring the surroundings with complimentary bikes provided during your stay at Cool Air Austral with AC.

Modern Amenities and Fully Equipped Kitchen
Relax in a stylish setting equipped with free WiFi, satellite TV, and a kitchen complete with a dishwasher and oven for a convenient stay.

Family-Friendly Facilities and Activities
Entertain your little ones with the indoor play area and outdoor equipment, while adults unwind in the garden or explore the cycling options nearby.

Book your stay at Cool Air Austral with AC for a memorable and comfortable experience amidst nature's beauty and modern comforts.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.5
Based on 57 reviews
Cleanliness: 7.71
Service: 9.68
Location: 9.22
Room Quality: 8.67
Amenities: 8.2
Value for Money: 9.66
Food and Beverage: 5.71
Overall Experience: 9.18
A
Aisake • solo_traveller • au
10
Enjoyable, highly recommended.
2026-03-18 • via Nuitee
R
Richard • solo_traveller • au
7
very nice modern facility with a few shortcomings
Cons:

My bedroom door was out of alignment so was impossible to lock.
Every hotel, motel and bnb supplies milk for tea but there was none here; I had to go out and buy it.
The mattress was on a slope; spent each night climbing up towards the bed centre; awoke with a slightly sore shoulder both mornings; never had that before

2026-03-17 • via Nuitee
K
Karol • couple • au
10
2026-03-16 • via Nuitee
S
Stewart • couple • au
9
I enjoyed my time
Pros:

Nice house mates clean property good privacy

Cons:

Maybe more amenities? The location is abit far out from the city but it’s no big deal

2026-03-13 • via Nuitee
K
kalokoh • couple • au
10
2026-03-09 • via Nuitee
J
Joshua • extended_group • au
10
2026-03-09 • via Nuitee
E
etchell • solo_traveller • nz
7
Good
Pros:

Place is good

Cons:

My I stay don’t have a lock.

2026-01-27 • via Nuitee
S
Sashi • couple • au
1
Pros:

My room someone else took over without letting me know room lock wasn’t working my partner was worried because don’t feel secure

2026-01-15 • via Nuitee
Z
Zhao • solo_traveller • au
10
Good place to live in
Pros:

Good

Cons:

Great

2026-01-05 • via Nuitee
M
Moga • couple • au
1
Pros:

Scam

2025-12-23 • via Nuitee
K
Keith • couple • au
7
It was certainly worth the money and better than an ibis in the same price range and I believe with a couple of little t
Pros:

The air con was lovely and the owner of the property helped from the get go

Cons:

No window that opens in the room and the linen wasn’t the cleanest

2025-12-19 • via Nuitee
A
Ailie • solo_traveller • au
7
2025-10-28 • via Nuitee
K
Kennedy • family_with_children • au
10
Pros:

It was amazing I highly recommend staying it's very home felt was extremely happy

2025-09-17 • via Nuitee
M
Modica • solo_traveller • au
9
Clean,excellent value for money, will book again
Pros:

Very clean, great communication from host, everything easily accessable, amazing value for money

Cons:

Could have used a tv in the bedroom but thats just personal preference

2025-08-02 • via Nuitee
A
Angela • family_with_children • au
8
Pros:

It was cheap and clean,and mark my host answered all my questions promptly.
I did not know it was a bnb but I was impressed with the way thing this is done.i would do this again for sure.

Cons:

The areas street names.

2025-08-02 • via Nuitee
L
Lal • extended_group • fj
9
Best
Pros:

It was really good, and I also plan to stay there again in the future if I have to travel to Syden

Cons:

Sorry, but the AC control in the living room wasn't working. Also, it would be really nice if bottled water could be provided in the future.

2025-07-28 • via Nuitee
S
Steve • solo_traveller • au
2
Cons:

Key pad on front door was faulty on both nights. Air con in lounge room wouldn't turn on. 'Breskfast included' was a non event. Couldn't get in the 2nd night so had to go and pay for a hotel room.

2025-07-18 • via Nuitee
A
Aspel • couple • au
10
2025-07-02 • via Nuitee
I
Ismail • young couple • au
10
Exceptional
2025-06-22 • via Nuitee
A
Abhishek • review category business travellers • in
1
Bad
Pros:

Stay was okayish.

Cons:

I recently visited this property and would like to share some observations that may be helpful for future guests and the host.

The house features five separate bedrooms, which is quite spacious and suitable for larger groups or families. However, there is only one main bathroom with a combined toilet and shower, which proved to be quite inconvenient, especially when accommodating multiple guests. For a property of this size, an additional bathroom or separate toilet would greatly improve comfort and functionality.

Parking was another challenge. The street was extremely congested, primarily due to numerous guests staying at nearby properties, making it difficult to find a suitable parking spot. This could be particularly problematic for those arriving by car or returning late in the evening.

Additionally, while the listing mentioned complimentary breakfast, there were no clear instructions provided on how to access or avail of it. A simple welcome note or guide with basic information such as Wi-Fi password, breakfast details, and emergency contacts would enhance the guest experience.

Overall, while the property has potential and offers ample sleeping arrangements, improvements in amenities, parking accessibility, and guest communication would make for a significantly more comfortable and enjoyable stay.

2025-06-02 • via Nuitee