GoldenEye Hotel & Casino

Hotels
8.6 (2968 reviews)
Kapitan Andreevo village, Complex Golden Eye No 1 , Svilengrad , bg

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Nice rooms
Cons:
Poor service
Bad food quality

Categories

Cleanliness
7.9
Many guests reported issues with room cleanliness and missing amenities.
Service
8.9
Some guests noted a standard service level, but there were also complaints about staff organization.
Location
9.4
The hotel is well-located, appreciated by several reviews.
Room Quality
8.9
Guests mentioned rooms being clean and comfortable, although service issues were noted.
Amenities
8.4
The casino and facilities were highlighted positively, but some variety in dining options was lacking.
Value for Money
8.9
Generally perceived as good value, though some guests felt amenities didn't match price.
Food and Beverage
7.4
Multiple complaints regarding food quality and service at dining locations.
Overall Experience
9
Overall experience rated positively, but significant issues with service and dining noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-23 06:39

Property Description

Luxurious Accommodation
Experience air-conditioned rooms with modern amenities, breathtaking mountain views, and impeccable service.

Entertainment and Dining
Indulge in our on-site casino, restaurant, and bar for a night of fun and exquisite dining options.

Fitness and Relaxation
Stay active at our fitness centre, or unwind in the garden and terrace areas for ultimate relaxation.

Book your stay at GoldenEye Hotel & Casino for an unforgettable experience!

Important information:

Located in Svilengrad, 27 mi from Ardas River, GoldenEye Hotel & Casino features accommodations with free private parking, a garden and a terrace. The accommodations offers a 24-hour front desk.
Municipal Stadium is 29 mi from the hotel, while Mitropolis is 29 mi from the property. The nearest airport is Alexandroupoli Airport, 94 mi from GoldenEye Hotel & Casino.

The guests who visit from Turkey they can visit our Welcome Center which is located nearby Turkish border and use advantages below;

24/7 Service:
- Whenever you arrive, our welcome center is open 24/7 to provide you with the services and support you need.
Travel Support:
- Our staff are on hand to assist with navigating border requirements, ensuring a smooth journey
Secure Parking:
- Our 24/7 secure parking ensures that your vehicle is safe while you enjoy the conveniences and attractions at GoldenEye Hotel & Casino.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 2968 reviews
Cleanliness: 7.9
Service: 8.9
Location: 9.4
Room Quality: 8.9
Amenities: 8.4
Value for Money: 8.9
Food and Beverage: 7.4
Overall Experience: 9
İbrahim extended_group tr
9
Tekrar edeceğim.
Pros:

Konum, Casino ve yemekler güzeldi.

Cons:

Oda-kahvaltıyı kaldırmak anlamsız olmuş.

2026-03-13 via Nuitee
Y
Yanko couple bg
10
Отлично
Pros:

Локацията и стила. Чувстваш се като в Лас Вегас.

Cons:

Предлагат СПА, което или не е довършено, или е несъществуващо.

Басейните отвън са за да отбият номера, но предполагам всичко е направено с цел да не те разсейват от основната причина, поради която хората ходят в хотела :)

2026-03-13 via Nuitee
I
ilgin solo_traveller tr
6
2026-03-12 via Nuitee
L
Leon extended_group tr
10
2026-03-10 via Nuitee
T
Tuğba extended_group tr
8
Pros:

Odalarin buyuklugu yeterli idi , temizdi

Cons:

Otelde olanaklar kisitli ,spa,havuz,spor salonu bu buyukluktekl bir otel icin yetersiz,
Yemek konusunda hersey dahil konsepti gibi birseyler olmasi iyi olur

2026-03-09 via Nuitee
E
Erdinç solo_traveller tr
5
Çok mutsuz oldum
Pros:

Konfor

Cons:

Personel ve hizmet kalitesi bitmiş

2026-03-08 via Nuitee
B
bensu couple tr
10
Pros:

Herşey tek kelime ile mükemmeldi

Cons:

Sevmediğim bir şey yok

2026-03-07 via Nuitee
F
FUAT solo_traveller tr
5
Orta
Pros:

Odalar güzel

Cons:

Yemeklari berbat çok kötü

2026-03-07 via Nuitee
S
Sema couple tr
10
2026-03-06 via Nuitee
I
ibrahim solo_traveller tr
10
Harika ötesi bir otel kesinlikle tavsiye ederim
Pros:

Tüm imkanları güzel konforlu ce gğvenilir

2026-03-04 via Nuitee
A
Alper Faruk family_with_children tr
7
2026-03-02 via Nuitee
N
Neslihan couple tr
10
2026-03-01 via Nuitee
N
Nil couple tr
8
2026-02-27 via Nuitee
M
Mustafa solo_traveller tr
5
2026-02-27 via Nuitee
V
Vedat couple tr
10
2026-02-26 via Nuitee
F
FATİH couple tr
5
Pros:

Konumu temizliği fiyatı

Cons:

Gazino yemekler

2026-02-26 via Nuitee
A
AYDIN couple tr
10
2026-02-23 via Nuitee
H
Hakan extended_group tr
9
2026-02-23 via Nuitee
I
ibrahim solo_traveller tr
10
2026-02-22 via Nuitee
A
Ali solo_traveller tr
10
2026-02-22 via Nuitee