GoldenEye Hotel & Casino

Hotels
8.6 (3073 reviews)
Kapitan Andreevo village, Complex Golden Eye No 1 , Svilengrad , bg

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Nice rooms
Cons:
Poor service
Bad food quality

Categories

Cleanliness
7.9
Many guests reported issues with room cleanliness and missing amenities.
Service
8.9
Some guests noted a standard service level, but there were also complaints about staff organization.
Location
9.4
The hotel is well-located, appreciated by several reviews.
Room Quality
8.9
Guests mentioned rooms being clean and comfortable, although service issues were noted.
Amenities
8.4
The casino and facilities were highlighted positively, but some variety in dining options was lacking.
Value for Money
8.9
Generally perceived as good value, though some guests felt amenities didn't match price.
Food and Beverage
7.4
Multiple complaints regarding food quality and service at dining locations.
Overall Experience
9
Overall experience rated positively, but significant issues with service and dining noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-23 06:39

Property Description

Luxurious Accommodation
Experience air-conditioned rooms with modern amenities, breathtaking mountain views, and impeccable service.

Entertainment and Dining
Indulge in our on-site casino, restaurant, and bar for a night of fun and exquisite dining options.

Fitness and Relaxation
Stay active at our fitness centre, or unwind in the garden and terrace areas for ultimate relaxation.

Book your stay at GoldenEye Hotel & Casino for an unforgettable experience!

Important information:

Located in Svilengrad, 27 mi from Ardas River, GoldenEye Hotel & Casino features accommodations with free private parking, a garden and a terrace. The accommodations offers a 24-hour front desk.
Municipal Stadium is 29 mi from the hotel, while Mitropolis is 29 mi from the property. The nearest airport is Alexandroupoli Airport, 94 mi from GoldenEye Hotel & Casino.

The guests who visit from Turkey they can visit our Welcome Center which is located nearby Turkish border and use advantages below;

24/7 Service:
- Whenever you arrive, our welcome center is open 24/7 to provide you with the services and support you need.
Travel Support:
- Our staff are on hand to assist with navigating border requirements, ensuring a smooth journey
Secure Parking:
- Our 24/7 secure parking ensures that your vehicle is safe while you enjoy the conveniences and attractions at GoldenEye Hotel & Casino.This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 3073 reviews
Cleanliness: 7.9
Service: 8.9
Location: 9.4
Room Quality: 8.9
Amenities: 8.4
Value for Money: 8.9
Food and Beverage: 7.4
Overall Experience: 9
V
Vahit • couple • tr
4
2026-08-18 • via Nuitee
S
Seçil • couple • tr
10
Temiz. Keyifli
Pros:

Temizdi

2026-08-07 • via Nuitee
H
Hüseyin Emre • couple • tr
8
2026-08-02 • via Nuitee
İlhan • couple • tr
8
2026-07-23 • via Nuitee
M
MEHMET • family_with_children • tr
7
2026-07-22 • via Nuitee
F
Freddy • couple • nl
9
2026-07-21 • via Nuitee
A
Ayad • couple • dk
8
لا أتمنى ان يحصل معي في باقي الفنادق
Pros:

نظيف ومريح وجميل

Cons:

استقبال الموظفة في اول ليلة كانت عصبيه وغير سلسلة بحيث نتكلم معها ولاتعير لنا اهميه وتعاملها معنا كان غير لائق خصوصاً معنا ولا تنظر لنا وحين تتكلم معها لاترد الى ان أتى موظف آخر وقام بعمله
بينما اليوم الثاني كانت الموظفة في قمة الرقي

2026-07-20 • via Nuitee
I
Inanoglu • solo_traveller • tr
7
Pros:

Acildigi gründen beri gittigim oteli. Konumunu seviyorum Kapidaki belboylarabtesekkür ederim.Zekiye hanima teseklür

Cons:

Farkli fiyat uygulama si com kötü promosyonla 30 ule 25 euro olan kisi basi konaklama bokingde 240 euro bu cok faxla yillardit boyle lorkunc bir fiyat farki görmedim Calisan resepsiyon götevlleri Tüm konakliyanlarrin %90 Tutk oldugu halda z kurmuyor ve dilimizi ögrenmek zorunda olmadiklatini kaba bir selikulde beliryiyor.rezervasyon da yardimci olmuyor misafirleri yönlenfitemiyor. Vatsaptan iletişimi promosyonlari asla acik Tutmuyor bur müştəri oraya 20 ero öderken digeri 80 euro ödemek zorunda kaliyor. .KORKUNC BIR BASIB8SLUK HAKIM MUHATAP BULUNMUYOR
COCUK KAHVALTISI YETETSIZ ILK ACILDIGINDA SEVEREK GITTIGIMIZ OTEL BASI BOS BIR GEMI GIBI ÜZGÜNÜM B

2026-07-20 • via Nuitee
S
Semih • solo_traveller • tr
7
2026-07-19 • via Nuitee
Özpekel • solo_traveller • tr
10
2026-07-17 • via Nuitee
C
CEM • couple • tr
1
2026-07-17 • via Nuitee
E
Emrah • extended_group • at
3
Kommt nicht hier her ,abzocke
Pros:

Nicht sauber ,Personal Inkompetenz

Cons:

Hygiene war sehr schlecht

2026-07-15 • via Nuitee
A
Ahmet Riza • solo_traveller • tr
8
2026-07-14 • via Nuitee
E
Ebrunur • couple • tr
7
Casino asla vermiyor odaların temizliği ve yemek kalitesi daha iyi olabilir.
Pros:

Odaları fena değil.

Cons:

Daha temiz olabilir bir gece ekleme yapmamıza rağmen oda temizlenmemişti.

2026-07-13 • via Nuitee
H
Hayati • extended_group • tr
9
2026-07-13 • via Nuitee
F
Feride • solo_traveller • tr
10
2026-07-12 • via Nuitee
S
Stoica • couple • ro
10
2026-07-09 • via Nuitee
A
Anıl • couple • tr
1
2026-07-02 • via Nuitee
S
SEMRA • couple • tr
6
2026-07-01 • via Nuitee
T
Tuncer • solo_traveller • tr
10
2026-06-29 • via Nuitee