GoldenEye Hotel & Casino

Hotels
8.6 (2999 reviews)
Kapitan Andreevo village, Complex Golden Eye No 1 , Svilengrad , bg

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Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Nice rooms
Cons:
Poor service
Bad food quality

Categories

Cleanliness
7.9
Many guests reported issues with room cleanliness and missing amenities.
Service
8.9
Some guests noted a standard service level, but there were also complaints about staff organization.
Location
9.4
The hotel is well-located, appreciated by several reviews.
Room Quality
8.9
Guests mentioned rooms being clean and comfortable, although service issues were noted.
Amenities
8.4
The casino and facilities were highlighted positively, but some variety in dining options was lacking.
Value for Money
8.9
Generally perceived as good value, though some guests felt amenities didn't match price.
Food and Beverage
7.4
Multiple complaints regarding food quality and service at dining locations.
Overall Experience
9
Overall experience rated positively, but significant issues with service and dining noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-23 06:39

Property Description

Luxurious Accommodation
Experience air-conditioned rooms with modern amenities, breathtaking mountain views, and impeccable service.

Entertainment and Dining
Indulge in our on-site casino, restaurant, and bar for a night of fun and exquisite dining options.

Fitness and Relaxation
Stay active at our fitness centre, or unwind in the garden and terrace areas for ultimate relaxation.

Book your stay at GoldenEye Hotel & Casino for an unforgettable experience!

Important information:

Located in Svilengrad, 27 mi from Ardas River, GoldenEye Hotel & Casino features accommodations with free private parking, a garden and a terrace. The accommodations offers a 24-hour front desk.
Municipal Stadium is 29 mi from the hotel, while Mitropolis is 29 mi from the property. The nearest airport is Alexandroupoli Airport, 94 mi from GoldenEye Hotel & Casino.

The guests who visit from Turkey they can visit our Welcome Center which is located nearby Turkish border and use advantages below;

24/7 Service:
- Whenever you arrive, our welcome center is open 24/7 to provide you with the services and support you need.
Travel Support:
- Our staff are on hand to assist with navigating border requirements, ensuring a smooth journey
Secure Parking:
- Our 24/7 secure parking ensures that your vehicle is safe while you enjoy the conveniences and attractions at GoldenEye Hotel & Casino.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 2999 reviews
Cleanliness: 7.9
Service: 8.9
Location: 9.4
Room Quality: 8.9
Amenities: 8.4
Value for Money: 8.9
Food and Beverage: 7.4
Overall Experience: 9
Çağlar • couple • tr
8
Eğlencenin yakın adresi
Pros:

Tesis restaurantı dışında gerçekten çok güzel

Cons:

Restaurant tam bir hayal kırıklığı , kumarhaneninki daha da kötü. Böyle büyük bir kumarhanede bu kadar kötü çeşitler olamaz. Bu yüzden çok insanın rakip otele gittiğini biliyorum. Odalar güzel , extra bedler çok ufak. Kahve makinaları problemli.

2026-05-09 • via Nuitee
A
Abdul • solo_traveller • bg
9
2026-05-09 • via Nuitee
T
Tuncer • solo_traveller • tr
10
2026-05-04 • via Nuitee
C
Caner • family_with_children • tr
10
2026-04-24 • via Nuitee
Ömer Utku • extended_group • tr
8
Pros:

ORTAMI EĞLENCEYİ

Cons:

YEMEKLER

2026-04-24 • via Nuitee
C
Caner • family_with_children • tr
10
2026-04-24 • via Nuitee
S
Sema • couple • tr
9
Bu sefer çok memnun kaldık 1 ay sonra tekrar gitmeye karar verdik
Pros:

Odaların konforu mükemmel ötesi , geçen yıla nazaran çok şey değişmiş, Casino daki yemekler baya iyiydi servisde öyle, ekstradan alınabilecek yemek menüsü koyulmuş

Cons:

Casinoda TL ile oynanacak slot makinaları olsa Merite müşteri kaybetmez. Havuz otelde yapılan en berbat mimari o küçük 3 havuza anlam veremiyorum ayrıca havuza girince çıkabilecek merdivenin olmaması çok tehlikeli bir durum

2026-04-24 • via Nuitee
N
Nilüfer • family_with_children • tr
8
2026-04-24 • via Nuitee
M
MUSTAFA MURAT • extended_group • tr
9
2026-04-24 • via Nuitee
C
Caner • couple • tr
10
2026-04-24 • via Nuitee
F
Ferdiye • couple • tr
3
Cons:

Gece yangın alarmı çaldı ve

2026-04-23 • via Nuitee
T
Turhan • solo_traveller • tr
8
2026-04-22 • via Nuitee
H
hasan murat • couple • tr
8
2026-04-20 • via Nuitee
T
Tuncel • couple • tr
10
2026-04-20 • via Nuitee
A
Atilla Mert • solo_traveller • tr
8
2026-04-18 • via Nuitee
B
Barış • couple • tr
5
2026-04-16 • via Nuitee
N
Neval • solo_traveller • tr
1
Cons:

çalışanlar fazla ilgisiz oteli kendi haline bırakmışlar.
kral odasında kaldım fakat açacak getirmedikleri için aşağı indim istedim vermeyip şişeleri getirin açalım dediler tekrar en üst kata içecekleri aşağı indirip açtırıp tekrar yukarıya çıktım.
Tam bir rezalet ve aynı gün bor çok isteğimi kendimiz temin ettik oda servisi vs. hiç bir ilgi yok yemekler ise pansiyon dan daha berbat ve az çeşit vardı fiyat performans hiç değil

2026-04-14 • via Nuitee
B
Burç • solo_traveller • tr
5
2026-04-14 • via Nuitee
M
Mehmet • couple • tr
4
The restaurant is closed, there's no room service. Food is only available at the casino. Even 12 hours with our 2.5-
Cons:

The restaurant is closed, there's no room service. Food is only available at the casino. Even 12 hours with our 2.5-year-old daughter was too long and tiring.

2026-04-13 • via Nuitee
M
Murat • couple • tr
10
Pros:

Oda güzel konforlu

Cons:

Casino da garson denen birşey yok self servis gibi herşeyi kendin alıyorsun. Alkoller ucuz ve kalitesiz. Kesinlikle tavsiye etmem

2026-04-13 • via Nuitee