Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
BBQ facilities
Luggage storage
Express check-in/check-out
Facilities for disabled guests
Hot tub/Jacuzzi
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Cons:
Traffic noise
No complimentary breakfast

Categories

Cleanliness
7.16
Several reviews mentioned cleanliness positively, but some complaints suggest improvement could be made.
Service
8.73
Consistently praised for friendly service across multiple reviews.
Location
8.47
Convenient location near various attractions and hospitals mentioned positively in reviews.
Room Quality
7.72
Most rooms were described as clean and comfortable, with minor complaints about noise and bed firmness.
Amenities
7.95
General satisfaction with amenities like the hot tub and kitchen, but some may find aspects a bit dated.
Value for Money
7.71
Favorable mentions of good value, especially in relation to location and overall cleanliness.
Food and Beverage
6.96
No complimentary breakfast offerings noted, which may detract slightly from value.
Overall Experience
7.73
Overall positive experience reported, with a few minor negatives noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 01:57

Property Description

Luxurious Amenities

  • Fitness centre, hot tub, and shared kitchen
  • Concierge service and barbecue facilities
  • Free WiFi and private parking

Comfortable Accommodations

  • Air conditioning, fridge, microwave, and coffee machine in all rooms
  • Private bathroom with shower and hairdryer
  • Desk and bed linen provided

Prime Location

  • Close to St. Louis Gateway Arch and other attractions
  • Ideal for cycling and exploring Tower Grove
  • Convenient access to St. Louis Lambert International Airport

Book your stay at The West End for a perfect blend of luxury and comfort in Tower Grove!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.8
Based on 402 reviews
Cleanliness: 7.16
Service: 8.73
Location: 8.47
Room Quality: 7.72
Amenities: 7.95
Value for Money: 7.71
Food and Beverage: 6.96
Overall Experience: 7.73
S
Stefan • solo_traveller • us
10
2026-04-18 • via Nuitee
W
Williams-Garrett • solo_traveller • us
8
Pros:

Location

Cons:

Had to ask for towels multiple times. Circle drive is very small and congested. It's shared with another business that has vans.

2026-04-18 • via Nuitee
T
Thomas • solo_traveller • us
1
Shitty.
Pros:

Nothing.

Cons:

They threatened me with castration if I didn’t leave. Didn’t give me money back

2026-04-17 • via Nuitee
C
Christopher • solo_traveller • us
8
2026-04-16 • via Nuitee
R
Rice • extended_group • us
10
2026-04-14 • via Nuitee
J
Jacquelyn • family_with_children • us
10
2026-04-14 • via Nuitee
R
Robin • couple • us
8
2026-04-13 • via Nuitee
H
Heather • couple • us
10
Great place to stay! Clean, comfy and wonderful location. Great customer service!
Pros:

The West End was a nice Hotel/AirB&B!! The rooms were cute, comfy, and clean. I loved that they offered a small coffee nook with a microwave, bottled water, and even a gift of microwavable popcorn and a bowl to eat it from. The bathroom was rather large, and I enjoyed the light-up mirror. The parking garage was the best. There was always a spot near the back door, and it was gated, so we felt like it was safe. We didn't use the large living areas downstairs, but we did enjoy the kitchen and ice machine daily. We also used the hot tub on a couple of occasions. The staff and front desk were very helpful and friendly. Very quick to help us with anything we needed. The text line was great, and we often got a quick response!! We will book this for our next work trip. It was a great area of downtown St. Louis and very comfortable for a week-long trip! We had a grocery store, a gas station, and a Walgreens right around us. So we could grab anything we needed.

Cons:

The bed was not my favorite. I adjusted to it over a few nights, but it was the hardest memory foam bed I had ever slept on. The shower was very, very small. I only needed to wash my hair a couple of times during our week-long stay, but it was not enjoyable at all. The toilets also had very low water pressure, and everything took a couple of flushes. I do wish that the room had some more lighting.

2026-04-13 • via Nuitee
T
TheStPhD • solo_traveller • us
8
Worth Revisiting
Pros:

The location is quaint. The central location enabled me to get to a variety of places easily. I also liked the parking, which was covered and somewhat secure. The common area, which is like a living room and large communal kitchen are splendid.

Cons:

The shower takes awhile to become warm and is difficult to adjust, especially if you are tall.

2026-04-12 • via Nuitee
V
Vick • couple • us
10
We loved the West End and would definitely day again if we are in this area again!
Pros:

Location was not far from the conference I needed to be at every day, very easy to find and really liked that there was a parking garage.

Staff was very friendly, room was visibly clean upon my arrival.

Cons:

bed could have been softer but was still comfortable enough for a a good nights sleep.
Hot tub was not available later in the day, I must have missed info on that but it was not a deal breaker.

overall there was not much I didn't like!

2026-04-12 • via Nuitee
S
Salinas • solo_traveller • us
9
I really enjoyed the facility however I’m still waiting for my refund on the incidental
Pros:

The security was comforting

Cons:

It was very close to all of my desired traveling

2026-04-09 • via Nuitee
K
Killian • couple • us
10
2026-04-08 • via Nuitee
J
Jenna • family_with_children • us
7
2026-04-08 • via Nuitee
N
Nick • couple • us
6
It was good for a one night stay just passing through.
Pros:

The proximity to downtown and the private parking with a gate.

Cons:

It was in an area close to the University and it wasn’t exactly ideal.

2026-04-07 • via Nuitee
J
Jered • couple • us
10
2026-04-05 • via Nuitee
K
Kristina • solo_traveller • us
10
Pros:

Very nice and quiet. Clean and a really great price!

Cons:

Room was a tad bit small but other than that no complaints.

2026-04-05 • via Nuitee
R
Reeder • family_with_children • us
10
One of the employees went above and beyond to make sure we had everything that we needed while we were there. They did a
Pros:

Easy to find and accessible.

2026-04-05 • via Nuitee
P
Prestegaard • solo_traveller • us
9
Pros:

Staff was very friendly and helpful, accomodating towards my needs! Asked for more towels on occasion, very prompt and quick to help. Any and all questions were answered in a timely manner, would recommend a stay here.

Cons:

Perhaps in the welcoming email, it can tell you about facilities/services offered or not covered. They have a nice kitchen downstairs if you want to cook, and a weight set and eliptical machine I was unawares of. Other than that, it was peachy.

2026-04-03 • via Nuitee
C
Christina • solo_traveller • us
7
2026-04-02 • via Nuitee
G
Green • couple • us
8
Pros:

Parking lot was very secure. You needed a code to get in or out.

Cons:

Missing towels in the room. We had to go to front desk for more.

2026-04-02 • via Nuitee