M5 self-service Boutique Hotel

Hotels
8.3 (730 reviews)
Mucenieku iela 5 , Rīga , lv

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Lift / Elevator
Non-smoking throughout
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Fire extinguishers
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Smoke alarms
See all facilities

Review Highlights

Pros:
Great location
Polite staff
Nice ambiance
Spacious rooms
Cons:
Cleanliness issues
Noisy environment
Limited pillows

Categories

Cleanliness
7.55
Some concerns about cleanliness mentioned, such as dirt in corners and visible trash.
Service
9.05
Polite staff were noted, though some communication issues arose.
Location
9.05
Multiple reviews highlight the great location of the hotel.
Room Quality
8.05
Overall satisfaction with room quality, but concerns about noisy neighbors and small quilts.
Amenities
8.05
Good amenities mentioned, but specific needs for additional pillows and slippers were noted.
Value for Money
8.05
Value perceived as decent, with some complaints about specific items being on the smaller side.
Food and Beverage
8.55
Convenient access to a bakery for breakfast is mentioned positively.
Overall Experience
8.05
Generally favorable experience with minor complaints noted, leading to an average score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:50

Property Description

Central Location in Old Town Riga
Charming Blend of Classic and Modern
Self-Service Convenience
Book now to experience the unique charm of M5 self-service Boutique Hotel in the heart of Riga's old town.

Important information:

If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 20 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for € 20 per person per night when using an existing bed.
    People 4 years old and over stay for € 20 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 730 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 8.05
Amenities: 8.05
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 8.05
A
Artis • family_with_children • de
10
Pros:

Ērti ne ar vienu nav jārunā,lai tikšu iekšā un pie atslēgām... atnāc jebkurā laikā un dodies uz savu numuriņu.
Lokācija ideāla,ja pavadi vakaru Vecrīgā,tad Hotelis turpat blakus un no rīta var gardi izēsties pankūkas netālu no hoteļa.

Cons:

Vannas istabā bija pāris Mati,bet vispār viss tīrs, ļoti ērti un komfortabli.

2026-02-14 • via Nuitee
V
Vladimir • couple • se
10
2026-02-09 • via Nuitee
Нікіта • solo_traveller • ua
9
2026-01-31 • via Nuitee
I
Inger Marie • solo_traveller • no
10
2026-01-25 • via Nuitee
D
Darren • family_with_children • gb
8
Great spot to see old riga
Pros:

Perfect location, cool vibes and really good price point

Cons:

Could have done with a few more pillows. Shower was cold on first day but we got it sorted!

2026-01-25 • via Nuitee
V
Viktorija • solo_traveller • lv
6
Хорошее расположение. На этом плюсы закончились. В номере неприятный запах, ледяная ванная, неудобный матрац. Желания ве
Pros:

Хорошее расположение

Cons:

Абсолютно ледяная ванная комната, отсюда специфический запах в ней, который распространялся по всему номеру, т.к он очень маленький. Неудобный матрац и очень маленькие подушки

2026-01-24 • via Nuitee
H
Hanna • couple • fi
7
Pros:

Hyvä sijainti, kauniisti sisustettu huone.

Cons:

Huonesiivousta ei ollut kolmen yön aikana ollenkaan.

2026-01-24 • via Nuitee
T
Tanguy • couple • be
8
2026-01-24 • via Nuitee
E
Enrique • solo_traveller • no
10
Excelente lugar para quedarse
Pros:

Es una propiedad muy linda, muy bien ubicada e impecable.

2026-01-22 • via Nuitee
D
Diana • family_with_children • lt
10
Good experience
Pros:

The location is just perfect. The hotel is beautifully decorated, has a lift. Amenities in the room: fridge, iron, electric kettle, tea, coffee, wine glasses, corkscrew, plates and cutlery, hair dryer.

Cons:

There was not enough toilet paper left.

2026-01-22 • via Nuitee
A
Aldemar • couple • es
10
2026-01-19 • via Nuitee
I
Ingrid • couple • ee
10
Huvitav ja stiilne hotell
Pros:

Natuke jalutamist läbi pargi ja sai kohale. Samuti liikusid trammid. Hotell on hea näide juugendist, ka seespoolt. Avarus ja stiilne. Sisse registreerimine lihtne.

2026-01-19 • via Nuitee
C
Carl • couple • lv
10
2026-01-19 • via Nuitee
L
Linda • extended_group • se
7
Pretty good value for money, but manage your expectations
Pros:

The location is excellent. Check in and information was very clear and easy. The price for the room is reasonable and the host answered immediately to any inquiry we had. We needed an iron, and though it was missing on the property they provided us with one.

Cons:

There's only one key to the room. The room was very chilly and the water was not very hot. We had a bath tub, but couldn't really enjoy it because of that. There was no place to hang up the shower head, so you had to hold it while showering. Also, there's not much room for clothes - hangers are few.

2026-01-19 • via Nuitee
A
Aldemar • solo_traveller • es
9
2026-01-19 • via Nuitee
O
Oscar • solo_traveller • us
1
Dishonest Staff, Stolen Property
Cons:

I wish I could give this hotel zero stars. While the room itself was fine, what happened after my stay has completely destroyed any chance I'd ever return or recommend this place to anyone.

I accidentally left my AirPods in the room after checkout. I immediately contacted the hotel, and they confirmed they had found them and would ship them back to me. That was weeks ago. I have yet to receive my AirPods, despite multiple follow-ups.

At this point, I can only assume the staff either kept them for themselves or "lost" them conveniently after promising to return them. The fact that they acknowledged having my property and then failed to follow through is absolutely unacceptable and frankly feels like theft.

This hotel has proven themselves to be dishonest and untrustworthy. If you value your belongings, stay somewhere else. A reputable business would have returned my property as promised or at minimum kept me updated on the situation. Instead, I got radio silence and am now out $200+ worth of electronics.

Do yourself a favor and book literally anywhere else. You can't trust these people with your property.

2026-01-19 • via Nuitee
M
Massimo • family_with_children • it
3
Hotel senza staff in tutti i sensi. Stanze maleodoranti, sporche, in una delle due da noi prenotate mancava una delle te
Pros:

Posizione centrale

Cons:

Pulizia scarsissima.

2026-01-19 • via Nuitee
M
Mattia • couple • be
8
2026-01-19 • via Nuitee
M
Maria • solo_traveller • pl
9
2026-01-19 • via Nuitee
S
Subba Rao • solo_traveller • gb
8
Good, comfortable stay. No kettle in the room
Pros:

I had to go out for breakfast

Cons:

No kettle kept in the room for making tea or coffee
But powders are in the room with water kettle.

2026-01-19 • via Nuitee