the one ueno

Hotels
8.6 (199 reviews)
北上野２−２−５ , Tokyo , jp

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Children allowed

Facilities

Air conditioning
Hot tub/Jacuzzi
Non-smoking throughout
Free wired internet
Internet access

Review Highlights

Pros:
Spacious rooms
Convenient location
Cons:
Cleanliness issues
Thin futons

Categories

Cleanliness
7.81
Many reviews indicated issues with cleanliness, citing dirty floors and bathrooms.
Service
9.28
The check-in process was smooth and efficient, and staff availability was noted positively.
Location
8.82
The location was generally convenient, with good access to transportation.
Room Quality
8.27
Rooms were spacious and well-equipped, though some mentioned thin futons.
Amenities
8.8
Amenities, including laundry service and kitchen facilities, received positive remarks.
Value for Money
8.76
General sentiment suggested good value for the price range, especially for the space.
Food and Beverage
8.31
Limited mention of food services, but nearby dining options were positively noted.
Overall Experience
8.78
Overall, guests had a positive experience despite some noted shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 14:31

Property Description

Prime Location: Situated just 6.5 km from central Tokyo, The One Ueno offers convenient access to popular attractions like Seigyo-ji Temple and Kappabashi-dori Shopping Street.

Modern Amenities: Enjoy the convenience of free WiFi, a well-equipped kitchen, and comfortable living spaces. Some rooms even feature a relaxing terrace for a breath of fresh air.

Nearby Attractions: Immerse yourself in the local culture by visiting nearby landmarks such as Akiba Shrine and Matsuba Park. Experience the best of Tokyo right at your doorstep.

Experience Tokyo in comfort at The One Ueno. Book your stay now for an unforgettable trip!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 199 reviews
Cleanliness: 7.81
Service: 9.28
Location: 8.82
Room Quality: 8.27
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 8.78
C
Camilla • extended_group • se
9
2026-03-27 • via Nuitee
I
Isabelle • family_with_children • fr
6
Satisfaisant
Pros:

Le décor

Cons:

Manque de commodités , pas de porte serviette pour sécher ses serviettes, pas de suffisamment de couverts pour le repas.

2026-03-26 • via Nuitee
A
albrecht • couple • pt
9
2026-03-23 • via Nuitee
G
Gema • couple • es
10
Increíble estancia
Pros:

Muy tranquila la zona, la habitación muy amplia y todo genial.

Cons:

Nada

2026-03-23 • via Nuitee
M
Mauro • couple • it
8
2026-03-23 • via Nuitee
T
TAKESHI • family_with_children • jp
7
家族向け。リーゾナブルで立地が良い。きれいな部屋。
Pros:

綺麗。インターネット🛜。広さ。快適。

Cons:

タオルが古い。洗面所にタオル掛けがない。布団に髪の毛が付いていた。

2026-03-21 • via Nuitee
A
Ana • couple • nl
10
2026-03-21 • via Nuitee
K
Kathy • couple • au
8
Quiet, clean, large room.
Pros:

Quiet area not many restaurants.

Cons:

No staff at all, only one coffee/ tea cup and two glasses. Should provide two hot cups. Also should have English explanation for washing machine.

2026-03-18 • via Nuitee
C
Camilla • extended_group • it
8
Ottima, consiglio vivamente. Posizione eccellente, struttura curata, staff attento e disponibile. Non starei in stanza j
Pros:

Posizione ottima, in una zona molto tranquilla ma molto ben collegata. Ricca di ristorantini e kombini aperti 24 h. Lo staff estremamente gentile e tempestivo nelle risposte. Consiglio se si vuole girare bene Tokyo.

Cons:

Personalmente non farei troppi giorni, se non si è abituati, nella stanza con tatami, perchè poi si rischia di aver dolori alla schiena. Per il resto forse farei una maggiore attenzione alla pulizia, ma non era un grande problema, ci vorrebbe solo una maggior precisione.

2026-03-17 • via Nuitee
K
KJ Chiu • extended_group • tw
9
2026-03-15 • via Nuitee
A
Alexandre • family_with_children • fr
7
Great place to stay
Pros:

Nice neighborhood, spacious apartment with tatamis

Cons:

The vents were very very dusty

2026-03-15 • via Nuitee
J
JIHWEI • family_with_children • tw
10
去日本旅遊的首選住處
Pros:

這間日式合室空間寬敞，挑高設計搭配舒適小客廳，和風氛圍濃厚且無壓迫感，是放鬆身心的絕佳選擇。

Cons:

它只有優點

2026-03-14 • via Nuitee
W
WEITING • couple • tw
10
很棒的住宿，房間介紹與實際一樣，無落差。有客廳，廚房，浴室，廁所。週邊有超市，淺草寺很近。可以在路上看到東京晴空塔。
Pros:

空間很大，很適合家庭住宿。廚房很方便，有盤子，有鍋子，有冰箱。有備品，客服回訊很快。

Cons:

房間數太少，無法容納太多人！浴室比較小，一個人洗澡剛好。

2026-03-13 • via Nuitee
E
Elaine • extended_group • my
8
Pros:

Great location , Ueon station is within walking distance (+/-15min) you can also walk to Ueno & Asakusa (ard 20min). Akibakara is 2 stops away. The room is abit smaller than expected but still ok for 4 of us. The futon is abit thin . Aeon supermarket, Lawson & Family mart is just round the corner.

Cons:

The futon is abit thin, no hanger in the toilet for towel. If can provide thicker & extra pillows will be great.

2026-03-12 • via Nuitee
C
CHIH CHIA • extended_group • tw
8
2026-03-12 • via Nuitee
郭芝吟 • extended_group • tw
7
2026-03-09 • via Nuitee
T
Tatiana • family_with_children • ru
10
Хорошее соотношение цена/качество
Pros:

Отличное расположение и комфортное пребывание. Спасибо персоналу за быстрые ответы на наши вопросы.
Комната расположена на первом этаже и имеет четыре футона. Квартира оборудована всем необходимым

2026-03-05 • via Nuitee
F
Florian • couple • de
10
2026-03-05 • via Nuitee
Y
Yuchun • extended_group • gb
7
很方便的住宿，希望整潔可以再加強。
Pros:

地點離淺草寺與上野車站近，走路十分鐘會到的距離，且位於住宅區裡所以晚上不會吵鬧。

Cons:

房間可以再乾淨一些，大致上看很整潔但仔細看的話可以看到有人使用過的沒有整理乾淨的痕跡，像是臥室角落、棉被跟沙發的部分。

2026-03-04 • via Nuitee
E
Echo • solo_traveller • tw
7
還不錯
Pros:

安靜

Cons:

暖氣只有一台

2026-03-03 • via Nuitee