the one ueno

Hotels
8.6 (199 reviews)
北上野２−２−５ , Tokyo , jp

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Children allowed

Facilities

Air conditioning
Hot tub/Jacuzzi
Non-smoking throughout
Free wired internet
Internet access

Review Highlights

Pros:
Spacious rooms
Convenient location
Cons:
Cleanliness issues
Thin futons

Categories

Cleanliness
7.81
Many reviews indicated issues with cleanliness, citing dirty floors and bathrooms.
Service
9.28
The check-in process was smooth and efficient, and staff availability was noted positively.
Location
8.82
The location was generally convenient, with good access to transportation.
Room Quality
8.27
Rooms were spacious and well-equipped, though some mentioned thin futons.
Amenities
8.8
Amenities, including laundry service and kitchen facilities, received positive remarks.
Value for Money
8.76
General sentiment suggested good value for the price range, especially for the space.
Food and Beverage
8.31
Limited mention of food services, but nearby dining options were positively noted.
Overall Experience
8.78
Overall, guests had a positive experience despite some noted shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 14:31

Property Description

Prime Location: Situated just 6.5 km from central Tokyo, The One Ueno offers convenient access to popular attractions like Seigyo-ji Temple and Kappabashi-dori Shopping Street.

Modern Amenities: Enjoy the convenience of free WiFi, a well-equipped kitchen, and comfortable living spaces. Some rooms even feature a relaxing terrace for a breath of fresh air.

Nearby Attractions: Immerse yourself in the local culture by visiting nearby landmarks such as Akiba Shrine and Matsuba Park. Experience the best of Tokyo right at your doorstep.

Experience Tokyo in comfort at The One Ueno. Book your stay now for an unforgettable trip!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 199 reviews
Cleanliness: 7.81
Service: 9.28
Location: 8.82
Room Quality: 8.27
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 8.78
L
Lorenzo • couple • it
6
Pros:

Posizione buona

Cons:

Con la cosa del self check in la struttura sembra in semi abbandono, la tendina della doccia aveva la muffa, lavatrici inutilizzabili

2026-05-15 • via Nuitee
H
HSING-YU • extended_group • tw
8
2026-05-15 • via Nuitee
L
Luca • solo_traveller • ar
9
2026-05-11 • via Nuitee
M
Morton • solo_traveller • ca
9
2026-05-11 • via Nuitee
M
Matheus H. • couple • br
10
2026-05-11 • via Nuitee
M
MINYOUNG • family_with_children • au
10
2026-05-09 • via Nuitee
A
Antonella • extended_group • it
9
Fantastico!
Pros:

Gentilissimo lo staff, camera spaziosa, posizione ottima, 10 min dalla stazione della metropolitana. Pulizia eccellente, mi è piaciuto tutto, solo metterei qualche appendino in più per abiti e asciugamani. Consiglio davvero!

2026-05-06 • via Nuitee
靜如 • extended_group • tw
9
Pros:

離地鐵還是有些距離，但房價整體來說空間大且乾淨舒適，有自助洗衣，很棒！

Cons:

因為這五天，請人打掃丟垃圾還需日幣80元，有些小貴，如果可以有自己丟垃圾的地方會更好

2026-05-05 • via Nuitee
T
tukahara • solo_traveller • jp
9
Pros:

一階だったので、自宅に帰ったみたいな感じ

Cons:

特に無かった

2026-05-04 • via Nuitee
E
Eng Haow • couple • my
8
Great location and good place as a base station for your travels in Tokyo
Pros:

Great location in Ueno - Halfway between Ueno and Asakusa - Great view of Tokyo Tower. Lots of food options. Supermarket (AEON) just round the corner as well as other supermarkets nearby. Lift accessible up to the 4th floor. Shared laundry facilities (2 washing machines). Walking distance to Kappabashi Street and Asakusa. Near Ueno station so connected to easily to all Tokyo areas via Yamanote line.

Cons:

1. Cleaning of the room is only at request.
2. Only some toileteries are provided.
3. Full sized fridge but no drinking bottled water provided.

2026-05-04 • via Nuitee
N
Nicolas • family_with_children • fr
7
Pros:

L’emplacement, la propreté et la décoration sont les points forts.
L’appartement est également très calme et spacieux.

Cons:

L’équipement était par contre réduit pour 4 personnes (3 verres, 2 cuillères…) limitant les repas sur place (cf. Il s’agit ici d’un hébergement de type AirBnb et non d’un hôtel).
Les futons mis à disposition sont vraiment limites et semblent de faible qualité en comparaison de futons mis à disposition dans d’autres établissements.

2026-05-01 • via Nuitee
N
Nicolas • family_with_children • fr
7
2026-05-01 • via Nuitee
Y
Yannick • solo_traveller • fr
7
Pros:

L'hébergement est spacieux dans le style japonais, très agréable. L'emplacement est central et proche des transports et de toutes les commodités nécessaires. L'échange avec le personnel est fluide, et ils sont très réactifs.

Cons:

Nous avons trouvé l'appartement peu fonctionnel, comme un hébergement témoin. Pas de porte serviette, nous avons du les accrocher dans l'entrée. Il manque une poubelle dans la salle de bain, et les joints sont noircis. Les futons étaient très fin, nous en avons testés plusieurs durant notre séjour et malheureusement ceux-ci n'étaient vraiment pas confortable. Heureusement qu'ils nous ont fourni d'autres futons et couettes afin de les superposer et gagner en confort.

2026-04-26 • via Nuitee
B
Byeongho • couple • au
9
Pros:

메시지 답장이 빨라서 좋았어요

Cons:

없음

2026-04-26 • via Nuitee
G
Grace • couple • au
9
2026-04-24 • via Nuitee
M
Maximiliano • couple • ar
10
Sin dudas volvería. Muy recomendable
Pros:

Bien ubicado. Precio / calidad

2026-04-23 • via Nuitee
L
Lilly • couple • no
8
Vi hadde et veldig fin overnatting og er alt i alt fornøyd med oppholdet.
Pros:

Billig, rent og nytt.

Cons:

Veldig knirkete og har seng

2026-04-23 • via Nuitee
M
Michele • couple • it
10
2026-04-21 • via Nuitee
C
celene • family_with_children • us
7
Great location but the futons can use an upgrade with a bit more padding :)
Pros:

It’s clean and spacious & walking distance to many places.

Cons:

It has odd smell when you enter the room. The futons were a bit thin & not too comfortable to sleep in.

2026-04-17 • via Nuitee
李 • solo_traveller • tw
9
2026-04-16 • via Nuitee