the one ueno

Hotels
8.6 (199 reviews)
北上野２−２−５ , Tokyo , jp

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Children allowed

Facilities

Air conditioning
Hot tub/Jacuzzi
Non-smoking throughout
Free wired internet
Internet access

Review Highlights

Pros:
Spacious rooms
Convenient location
Cons:
Cleanliness issues
Thin futons

Categories

Cleanliness
7.81
Many reviews indicated issues with cleanliness, citing dirty floors and bathrooms.
Service
9.28
The check-in process was smooth and efficient, and staff availability was noted positively.
Location
8.82
The location was generally convenient, with good access to transportation.
Room Quality
8.27
Rooms were spacious and well-equipped, though some mentioned thin futons.
Amenities
8.8
Amenities, including laundry service and kitchen facilities, received positive remarks.
Value for Money
8.76
General sentiment suggested good value for the price range, especially for the space.
Food and Beverage
8.31
Limited mention of food services, but nearby dining options were positively noted.
Overall Experience
8.78
Overall, guests had a positive experience despite some noted shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 14:31

Property Description

Prime Location: Situated just 6.5 km from central Tokyo, The One Ueno offers convenient access to popular attractions like Seigyo-ji Temple and Kappabashi-dori Shopping Street.

Modern Amenities: Enjoy the convenience of free WiFi, a well-equipped kitchen, and comfortable living spaces. Some rooms even feature a relaxing terrace for a breath of fresh air.

Nearby Attractions: Immerse yourself in the local culture by visiting nearby landmarks such as Akiba Shrine and Matsuba Park. Experience the best of Tokyo right at your doorstep.

Experience Tokyo in comfort at The One Ueno. Book your stay now for an unforgettable trip!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 199 reviews
Cleanliness: 7.81
Service: 9.28
Location: 8.82
Room Quality: 8.27
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 8.78
G
Grace • couple • au
9
2026-04-24 • via Nuitee
M
Maximiliano • couple • ar
10
Sin dudas volvería. Muy recomendable
Pros:

Bien ubicado. Precio / calidad

2026-04-23 • via Nuitee
L
Lilly • couple • no
8
Vi hadde et veldig fin overnatting og er alt i alt fornøyd med oppholdet.
Pros:

Billig, rent og nytt.

Cons:

Veldig knirkete og har seng

2026-04-23 • via Nuitee
M
Michele • couple • it
10
2026-04-21 • via Nuitee
C
celene • family_with_children • us
7
Great location but the futons can use an upgrade with a bit more padding :)
Pros:

It’s clean and spacious & walking distance to many places.

Cons:

It has odd smell when you enter the room. The futons were a bit thin & not too comfortable to sleep in.

2026-04-17 • via Nuitee
A
ATSUKI • extended_group • jp
7
2026-04-16 • via Nuitee
李 • solo_traveller • tw
9
2026-04-16 • via Nuitee
N
Nathalie • extended_group • fr
10
2026-04-15 • via Nuitee
岳霖 • solo_traveller • tw
10
This place is so phenomenal and good for visitors. The bed and equipments, space, location are good and comfortable.
Pros:

The space is so big than other Hotel in Japan

Cons:

No

2026-04-14 • via Nuitee
T
Tan Kear Set • extended_group • my
7
Pros:

We like the tatami room.

Cons:

I think it would be great if have a full mirror and hanger/place for towel and clothes in the washroom.

2026-04-10 • via Nuitee
H
HUNG-WEI • couple • tw
9
2026-04-08 • via Nuitee
A
Alice • couple • fr
10
Une très belle option pour découvrir Tokyo
Pros:

Super hébergement, le self check-in est très facile et rapide ! Possibilité de déposer les bagages facilement avant de récupérer la chambre. Très spacieux et très bien équipé, très jolie terrasse. A quelques pas du parc de Ueno !

2026-04-06 • via Nuitee
K
KUANHUNG • extended_group • tw
10
2026-04-06 • via Nuitee
O
Olivia • couple • au
10
Pros:

We loved this accommodation, it was clean, spacious and in a great location. We would definitely recommend!

2026-04-06 • via Nuitee
C
Can • couple • de
8
2026-04-04 • via Nuitee
S
Sethumadhavan U • extended_group • au
1
Cons:

False advertising about the hot bath in Japanese room.. Cooking utensils were also not provided on the check-in date, so we had to go and buy them ourselves.
Also the room was not cleaned properly.

2026-04-04 • via Nuitee
海鮮團購 • family_with_children • tw
9
Pros:

地點稍遠但是還OK,旁邊就有一間AEON很近,不過MAP查不到就是了

Cons:

一開始給的鍋子嚴重刮壞了用不了,隔天有換一個給我們使用,
廚房只有鍋子跟刀叉,
沒有筷子 鍋鏟 菜刀 砧板
如果想要自己煮東西其實不是很方便,

2026-04-02 • via Nuitee
M
Meagan • extended_group • us
8
Pros:

Good location

Cons:

Sleeping mats were quite thin in comparison to other Japanese style sleeping arrangements

2026-04-01 • via Nuitee
M
Marta • couple • es
10
2026-04-01 • via Nuitee
M
marta.7 • couple • es
8
2026-04-01 • via Nuitee