OYO Hotel La Playa

Hotels
•
OYO Rooms
8.4 (82 reviews)
Carteros 2352, Centro, 40890 Zihuatanejo, Gro. , Zihuatanejo , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Room service
Luggage storage
Safety deposit box
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Airport transportation - pickup (surcharge)
See all facilities

Review Highlights

Pros:
Cleanliness
Comfortable beds
Good location
Pool
Cons:
Extra charges for towels
Air conditioning issues
No towel change

Categories

Cleanliness
8.09
Many reviews mention cleanliness positively, but some complain about dirty towels and sheets.
Service
8.76
Generally good service is reported, but some mention issues with extra charges and air conditioning.
Location
8.6
Several reviews highlight the excellent location.
Room Quality
8.35
Mostly positive sentiments about room conditions, some complaints about air conditioning.
Amenities
8.28
Amenities like the pool and internet are mentioned positively, but issues with towel charges noted.
Value for Money
8.44
Good value noted, but extra charges for towels may affect perception.
Food and Beverage
8.09
Some complaints regarding the cost and quality of nearby dining options.
Overall Experience
8.56
Overall positive experiences, with some room for improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:21

Property Description

Convenient Location
Luxurious Amenities
Dedicated Customer Service

Book your stay at OYO Hotel La Playa for a refreshing and indulgent experience in Zihuatanejo.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.4
Based on 82 reviews
Cleanliness: 8.09
Service: 8.76
Location: 8.6
Room Quality: 8.35
Amenities: 8.28
Value for Money: 8.44
Food and Beverage: 8.09
Overall Experience: 8.56
A
Andrade Guerrero • family_with_children • mx
9
2026-02-12 • via Nuitee
S
Shaden Sheccid • family_with_children • mx
7
Pros:

La cama

Cons:

Que no servía mucho el internet, ni la tele

2026-02-11 • via Nuitee
S
Shaden Sheccid • family_with_children • mx
8
Pros:

Las camas

Cons:

No sirve mucho el internet

2026-02-11 • via Nuitee
P
Paloma • extended_group • mx
1
Pésimo
Pros:

Nunca reservé y me
Está cobrando algo que es imposible

Cons:

Que me cobran algo que no reserve y no pedí

2026-02-11 • via Nuitee
R
Ricardo Daniel • family_with_children • mx
10
Excelente opción, lo recomiendo
Pros:

La limpieza y tranquilidad del lugar, la comodidad al dormir, lo recomiendo mucho, tiene muy buena ubicación y estacionamiento.

2026-02-11 • via Nuitee
S
Stefano • family_with_children • mx
1
Te roban en las habitaciones
Cons:

Se metieron a la habitación y robaron pertenencias según ellos tienen cámaras pero nunca las revisaron
Y comentan que les dijeron que había una señora queriendo abrir habitaciónes pero al parecer no hicieron nada para saber quién era y porque estaba abriendo las habitaciones solo se deslindan de su responsabilidad

2026-02-10 • via Nuitee
R
Rafael Alejandro • family_with_children • mx
10
Pros:

El lugar muy limpio .
Todo cerca

Cons:

Todo bien

2026-02-09 • via Nuitee
J
Juan Carlos • solo_traveller • mx
8
Cons:

Apagaban el aire acondicionado

2026-02-09 • via Nuitee
C
Carlos Alberto • family_with_children • mx
10
Pros:

La tranquilidad de la zona y muy céntrico para ir a las playas

Cons:

No tengo queja todo normal sin problema

2026-01-31 • via Nuitee
R
Rocio • couple • mx
9
Pros:

bien

Cons:

no tienen lobby

2026-01-28 • via Nuitee
C
Chanclitas14 • family_with_children • mx
10
Pros:

Excelente atención del personal

Cons:

Nada que reprochar

2026-01-27 • via Nuitee
H
Herrera • family_with_children • mx
10
Pros:

Las instalaciones y la limpieza

2026-01-26 • via Nuitee
L
lopez • couple • mx
10
genial
Pros:

ubicacion

2026-01-26 • via Nuitee
B
Barahona • family_with_children • mx
7
Estancia buena
Pros:

Lugar céntrico y hay todos los servicios cerca.

Cons:

El tema del aire acondicionado lo apagan a las 10 am y lo vuelven a tener disponible a las 3 pm. En mi caso trabaje en sitio y salía a trabajar mas tarde, no hay flexibilidad y el calor muy intenso.

2026-01-24 • via Nuitee
F
Franco • solo_traveller • mx
10
Pros:

Excelente estadía

2026-01-24 • via Nuitee
H
Hugo • extended_group • mx
10
2026-01-23 • via Nuitee
E
Eva • family_with_children • mx
9
Pros:

Muy limpio y ordenado, el agua de la alberca limpia, todo perfecto

Cons:

Solamente la conexion a internet estaba un poco lenta

2026-01-22 • via Nuitee
E
Espejo • family_with_children • mx
1
No Respetan precios de Booking
Pros:

No respetan los precios de Booking conforme a la reservación ellos aumentan en recepción

Cons:

En Booking conforme a la reservación no la respetan dicen que no aparece según y cobran más de lo que aparece en Booking

2026-01-21 • via Nuitee
L
Luis Martin • family_with_children • mx
10
2026-01-20 • via Nuitee
J
José Israel • family_with_children • mx
8
2026-01-18 • via Nuitee