OYO Hotel La Playa

Hotels
•
OYO Rooms
8.4 (109 reviews)
Carteros 2352, Centro, 40890 Zihuatanejo, Gro. , Zihuatanejo , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Room service
Luggage storage
Safety deposit box
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Airport transportation - pickup (surcharge)
See all facilities

Review Highlights

Pros:
Cleanliness
Comfortable beds
Good location
Pool
Cons:
Extra charges for towels
Air conditioning issues
No towel change

Categories

Cleanliness
8.09
Many reviews mention cleanliness positively, but some complain about dirty towels and sheets.
Service
8.76
Generally good service is reported, but some mention issues with extra charges and air conditioning.
Location
8.6
Several reviews highlight the excellent location.
Room Quality
8.35
Mostly positive sentiments about room conditions, some complaints about air conditioning.
Amenities
8.28
Amenities like the pool and internet are mentioned positively, but issues with towel charges noted.
Value for Money
8.44
Good value noted, but extra charges for towels may affect perception.
Food and Beverage
8.09
Some complaints regarding the cost and quality of nearby dining options.
Overall Experience
8.56
Overall positive experiences, with some room for improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:21

Property Description

Convenient Location
Luxurious Amenities
Dedicated Customer Service

Book your stay at OYO Hotel La Playa for a refreshing and indulgent experience in Zihuatanejo.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.4
Based on 109 reviews
Cleanliness: 8.09
Service: 8.76
Location: 8.6
Room Quality: 8.35
Amenities: 8.28
Value for Money: 8.44
Food and Beverage: 8.09
Overall Experience: 8.56
D
d740322e7b5672fff8dc155d2e744ab6 • solo_traveller • ca
9
A Rare Find Providing Excellent Value
Pros:

Very clean and spacious guestrooms and bathrooms, ideal central location. Everything is well maintained, including a freshly painted exterior and air conditioning works well. It is a rare find to have all these positives at a reasonable price in this city.

Cons:

Swimming pool is modest size and mainly surrounded by concrete rather than vegetation, although this is a bit picky. Somewhat noisy at times, but it didn’t bother me as I always travel with custom ear plugs. No cable TV programs in English available.

2026-04-13 • via Nuitee
D
d58379e63bc772414c0156db77a221b3 • family_with_children • mx
1
2026-04-12 • via Nuitee
G
Galeana • solo_traveller • mx
9
Pros:

Vista a la calle mediante un pequeño balcón, habitación espaciosa y limpia.

Cons:

Por estructura de habitacion ingresas por un tipo pasillo... considero que si fuera un espacio mas abierto la habitación tuviera una apariencia de mayor dimensión .

2026-04-11 • via Nuitee
S
Sofía Monserrat • family_with_children • mx
10
Pros:

Muy limpio y buen aire acondicionado.

Cons:

Faltan almohadas, están muy chicas y a veces eso impide descansar totalmente. No está tan cerca del centro pero si se puede llegar caminando

2026-04-10 • via Nuitee
G
Gabriela • solo_traveller • mx
9
2026-04-10 • via Nuitee
G
Gonzalez Maldonado • family_with_children • mx
9
Pros:

Muy cómodo y agusto y céntrico

Cons:

Todo bien

2026-04-07 • via Nuitee
L
Lopez • family_with_children • mx
8
Pros:

Lo limpio

Cons:

El aire sólo por horarios

2026-04-06 • via Nuitee
J
juarez vazquez • family_with_children • mx
10
Pros:

La ubicacion

Cons:

El estacionamiento esta muy pequeño y tuve q quedarme afuera

2026-04-06 • via Nuitee
A
adame • family_with_children • mx
10
Pros:

Estaba muy bien. Bonito

2026-04-05 • via Nuitee
A
Araceli Cacique • family_with_children • mx
7
Buena relación calidad precio.
Pros:

Excelente ubicación y muy buen espacio en el estacionamiento.

Cons:

Puede mejorar la limpieza.

2026-04-02 • via Nuitee
A
Araceli Cacique • family_with_children • mx
7
Pros:

Excelente ubicación y relación calidad precio

Cons:

La atención en recepción.

2026-04-02 • via Nuitee
A
Araceli Cacique • family_with_children • mx
7
Pros:

Excelente ubicación, buen precio, queda cerca de todo.

Cons:

El personal podría ser más servicial y amable.

2026-04-02 • via Nuitee
L
López Piña • family_with_children • mx
7
2026-04-01 • via Nuitee
C
Carrillo Cruz • couple • mx
1
Podría haber sido mejor
Pros:

El recepcionista tiene muy buena actitud y trato de apoyar en todo.

Cons:

La encargada del hotel me dió una habitación sencilla cuando pague una mejor. Y no me repuso la diferencia.

2026-03-18 • via Nuitee
A
Araceli Cacique • family_with_children • mx
7
Buena relación calidad precio
Pros:

Estacionamiento muy amplio

Cons:

La atención de la recepcionista

2026-03-18 • via Nuitee
J
José Martin • family_with_children • mx
9
Pros:

La ubicación

2026-03-17 • via Nuitee
S
Samanta • family_with_children • mx
10
Recomendado
Pros:

La ubicación es céntrica, las instalaciones son limpias, el personal es atento.

2026-03-17 • via Nuitee
N
Nava Gomez • family_with_children • mx
10
2026-03-15 • via Nuitee
C
Coco • family_with_children • mx
1
Pros:

No respeto la reserva

Cons:

Mal personal

2026-03-13 • via Nuitee
B
Barrios • family_with_children • mx
8
Pros:

La estancia

Cons:

Que el aire es por cierto tiempo

2026-03-13 • via Nuitee